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D3 Security vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

D3 Security
Ranking in Security Incident Response
8th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (17th), AI-Powered Security Automation (4th)
Trellix Helix Connect
Ranking in Security Incident Response
5th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Information and Event Management (SIEM) (18th)
 

Mindshare comparison

As of October 2025, in the Security Incident Response category, the mindshare of D3 Security is 4.3%, up from 2.7% compared to the previous year. The mindshare of Trellix Helix Connect is 6.4%, up from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response Market Share Distribution
ProductMarket Share (%)
Trellix Helix Connect6.4%
D3 Security4.3%
Other89.3%
Security Incident Response
 

Featured Reviews

Muhammad Aamir Riaz - PeerSpot reviewer
Offers open API for integrating any available tools without any recurring costs
Before committing, I recommend a Proof of Concept (POC) or demo first. This way, you can see if the product aligns with your specific use cases and security needs. Knowledge transfer is key, and D3 Security's team excels in this area. During the POC, your analysts gain valuable product knowledge, putting them ahead of the curve for deployment. In our case, the learning curve was steep initially, but by the end of the POC, my team was already building playbooks independently. D3 Security also schedules dedicated knowledge transfer sessions during the POC, making it a win-win for both parties. Since technology transfer is crucial for government entities like ours, this approach eliminates the need for additional learning after deployment, unlike with certain competitors like the Fortinet FortiSOAR case. While Fortinet FortiSOAR achieved the desired tasks, its knowledge transfer process was lacking, leaving us with a shaky foundation. D3 Security's approach solidifies the learning and empowers our team. Overall, I would rate the solution an eight out of ten.
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is an out-of-the-box automated integration with our 20 departments. We perform L1 LiveOps automatically through the portal."
"The solution's valuable feature is its GUI. It has more than 450 connectors, which are excellent for connecting devices and automating integration. The solution has all the features we need. We deployed it in our environment, and it's fully integrated. Thanks to their open APIs, the seamless integration makes everything work well together."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"We are able to block some advanced malware and other things."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The most valuable features include predefined use cases and threatening states."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
 

Cons

"Reporting needs improvement. MTTR and MTTD metrics aren't directly available in playbooks and require manual effort to achieve."
"The reporting, especially custom reporting, needs to be improved. Additionally, it would be better if it could be hosted on Linux."
"Integrations could be improved, and the dashboard could be a little better."
"There is room for improvement in the integration capabilities of third-party tools."
"It should have more cloud connectors. It could also be cheaper."
"The support would rate a three out of ten. It can take one to four weeks to connect with someone who truly understands Helix and can provide solutions."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
 

Pricing and Cost Advice

Information not available
"It could be cheaper, but that applies to every product."
"I rate Trellix Helix a five out of ten for pricing."
"FireEye Helix is a little expensive."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
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Top Industries

By visitors reading reviews
Comms Service Provider
22%
Computer Software Company
21%
University
9%
Outsourcing Company
9%
Comms Service Provider
18%
Manufacturing Company
13%
Computer Software Company
11%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What do you like most about D3 Security?
It is an out-of-the-box automated integration with our 20 departments. We perform L1 LiveOps automatically through the portal.
What is your experience regarding pricing and costs for D3 Security?
We follow a different procurement process. For example, Fortinet qualified technically but lost out in the financial stage due to a two-stage bidding process. So, pricing can be subjective and depe...
What needs improvement with D3 Security?
The reporting, especially custom reporting, needs to be improved. Additionally, it would be better if it could be hosted on Linux.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

S&P Global, Scotiabank, Cybereason, Cummins
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about D3 Security vs. Trellix Helix Connect and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.