Rapid7 InsightIDR vs Trellix Helix Connect comparison

Rapid7 and Trellix are both solutions in the Security Information and Event Management (SIEM) category. Rapid7 is ranked #15 with an average rating of 8.1, while Trellix is ranked #24 with an average rating of 9.3. Rapid7 holds a 2.6% mindshare in SIEM, compared to Trellix’s 0.7% mindshare. Additionally, 95% of Rapid7 users are willing to recommend the solution, compared to 100% of Trellix users who would recommend it.

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

3,876 Views
1,926 Comparison Views

95% willing to recommend

Trellix Helix Connect

Read 11 Trellix Helix Connect reviews

865 Views
471 Comparison Views

100% willing to recommend

Rapid7 InsightIDR

Trellix Helix Connect

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 2, 2025

Rapid7 InsightIDR and Trellix Helix Connect compete in cybersecurity management. Rapid7 InsightIDR shows an advantage in support and pricing satisfaction, while Trellix Helix Connect's robust feature set justifies its investment for those seeking extensive functionalities.

Features: Rapid7 InsightIDR offers automated response capabilities, threat intelligence integration, and user behavior analytics. Trellix Helix Connect delivers extensive analysis, advanced threat correlation, and enhanced incident investigation tools.

Room for Improvement: Rapid7 InsightIDR could enhance its advanced threat detection, refine its data analysis capabilities, and broaden integration options. Trellix Helix Connect may improve deployment simplicity, reduce learning curve complexities, and offer more intuitive interfaces.

Ease of Deployment and Customer Service: Rapid7 InsightIDR is known for straightforward implementation and strong support, making it suitable for organizations with limited resources. Trellix Helix Connect offers extensive support which may accompany a steeper deployment learning curve due to its extensive feature set.

Pricing and ROI: Rapid7 InsightIDR provides competitive pricing and strong ROI through efficient resource utilization. Trellix Helix Connect may have higher initial costs, but its advanced features offer significant long-term benefits, appealing to those seeking comprehensive functionalities.

To learn more, read our detailed Rapid7 InsightIDR vs. Trellix Helix Connect Report (Updated: June 2025).

Buyer's Guide

Rapid7 InsightIDR vs. Trellix Helix Connect

June 2025

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Helped 859,687 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Rapid7 InsightIDR

Ranking in Security Information and Event Management (SIEM)

15th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (26th), Threat Deception Platforms (5th), Extended Detection and Response (XDR) (16th)

Trellix Helix Connect

Ranking in Security Information and Event Management (SIEM)

24th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Security Incident Response (6th)

Mindshare comparison

As of July 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Rapid7 InsightIDR is 2.6%, down from 2.6% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

Providing comprehensive insight into alerts while working towards AI enhancement

I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.

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BiswabhanuPanda

Senior technical consultant at Hitachi Systems Micro Clinic

You can use it for everything, incident response, automated responses, alerts, visibility

I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to ingest Office 365 log files, then process them into events and display them on a map."

"The solution provides satisfying native integration features"

"It improved my organization by building a security alerting program."

"I definitely recommend Rapid7 InsightIDR."

"Great coverage of all systems within our network from endpoint to firewall."

"The solution is very scalable in terms of the licensing model."

"Dashboards, including the main screen, provide much-needed information at a glance, without hours of coding and sifting through logs to find it. In case of an actual security incident, I have faith that insightIDR has retained all logs in a secure manner that prevents log tampering as well."

"Rapid7 InsightIDR integrates well with other solutions. It's also easy to configure because Rapid7 InsightIDR has a lot of instructions posted on their website that customers can follow if they need to get the source log."

More Rapid7 InsightIDR pros

"It is kind of simple and very easily deployable. You can start working with it very fast."

"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."

"As far as its core functionality goes, it’s spot-on."

"The most valuable features include predefined use cases and threatening states."

"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."

"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."

"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."

"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."

More Trellix Helix Connect pros

Cons

"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."

"I would like the ability to adjust the threshold of certain existing alerts. Currently the only option is to change the notifications or create my own alert."

"The main problem lies in the processes within the client's operating systems."

"I would like to see more development in InsightIDR towards building their SIEM solution and converting it to XDR."

"The reporting is the weakest aspect. There needs to be multi-level grouping for events (for example, group by user and destination). Right now, we can do a group by user and a separate table or group by destination. But I'd be more interested in where a person was logging into instead of who was logging in or where he was logging in."

"The product allows us to make only 30 custom rules."

"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."

"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."

More Rapid7 InsightIDR cons

"Integrations could be improved, and the dashboard could be a little better."

"We have certain challenges with integrating the SOAR platform with multiple vendors."

"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."

"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."

"We often rely on Martins to create logs and provide professional threat services rather than basic support."

"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."

"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."

"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."

More Trellix Helix Connect cons

Pricing and Cost Advice

"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."

"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."

"Rapid7 InsightIDR is priced very well and is cost-effective."

"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."

"It is a reasonably priced solution."

"I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability."

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

"Accurately predict your licensing counts as this is a subscription based product."

More Rapid7 InsightIDR pricing and cost advice

"FireEye Helix is a little expensive."

"It could be cheaper, but that applies to every product."

"I rate Trellix Helix a five out of ten for pricing."

"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Government

Comms Service Provider

18%

Manufacturing Company

12%

Computer Software Company

12%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

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What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

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What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

What is your experience regarding pricing and costs for FireEye Helix?

The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.

See all answers

What needs improvement with FireEye Helix?

I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...

See all answers

What is your primary use case for FireEye Helix?

I am a presales manager for a cybersecurity company, and I use Trellix Helix to manage software for cybersecurity. I sell software to enterprise customers, and my main use case involves data protec...

See all answers

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Product Reports

Buyer's Guide

Rapid7 InsightIDR

June 2025

Download Rapid7 InsightIDR product report

Buyer's Guide

Trellix Helix Connect

June 2025

Download Trellix Helix Connect product report

Also Known As

InsightIDR

FireEye Helix, FireEye Threat Analytics

Overview

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.

Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.

What are the key features of Trellix Helix Connect?

API Integration: Simplifies data exchange with easy-to-use APIs.
Automation: Offers strong automation for efficient threat management.
Swift Deployment: Enables rapid setup in diverse environments.
XDR Platform: Facilitates data correlation for comprehensive threat insights.
Email Threat Prevention: Protects against phishing and email threats.
Advanced Malware Detection: Identifies and mitigates complex malware.
AI Capability: Boosts incident resolution with intelligent analysis.

Which benefits should users consider while evaluating?

Improved Threat Detection: Enhances security with advanced threat prevention.
Operational Efficiency: Streamlines incident response with automation and query enhancements.
Scalability: Supports broad environments with over 400 connectors.
Adaptability: Predefined use cases increase utilization efficiency.
Cost Effectiveness: Potential for ROI with streamlined operations and integration capabilities.

Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.

Trellix

Sample Customers

Liberty Wines, Pioneer Telephone, Visier

Police Bank, Verisk Analytics, Teck Resources

Buyer's Guide

Rapid7 InsightIDR vs. Trellix Helix Connect

June 2025

Free Report: Rapid7 InsightIDR vs. Trellix Helix Connect

Find out what your peers are saying about Rapid7 InsightIDR vs. Trellix Helix Connect and other solutions. Updated: June 2025.

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