2020-05-14T10:16:00Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
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What is your primary use case for FireEye Helix?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

3
PeerSpot user
3 Answers
SB
Sr Manager - Information Security & Researcher at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
2021-05-26T07:40:14Z
May 26, 2021

We use it for everything like our logs, data allocation, and ransomware. We basically do malware objects and malware callbacks. I think it's our integration tool. It's our centralized SIEM where we look at all the events, alerts and then do a tryout. The major playbooks that we use are ransomware and phishing campaigns. We basically use it for our PTI-based credit card fraud detection.

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MM
CTO & CISO at a tech vendor with 51-200 employees
Real User
2020-10-23T14:46:32Z
Oct 23, 2020

The solution is typically used for sub-services, managed detection, and response services as well as advanced sub-services. The solution was managed by the company where I worked and we offered the services to the customer.

BiswabhanuPanda - PeerSpot reviewer
Tech Lead at Ivalue Infosolutions Pvt Ltd
Real User
Top 20
2020-05-14T10:16:00Z
May 14, 2020

We have evaluated great vendors like QRadar, Splunk, and all the big players, but they are certainly lacking at getting all the investigations done properly. With FireEye Helix, if a customer already uses any of the FireEye endpoint solutions, the response part is very fast and the investigation is also very fast. You can do a lot of investigation depending on what that product's like. If you want to clarify something on the endpoint, you have to do it manually but if you are a FireEye customer, you can do it right away. The email security offering around FireEye also directly integrates with your Helix. So if you have to investigate malware you can do it from Helix. It's very powerful and centered on the cloud.

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Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 6, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 5 answers
BiswabhanuPanda - PeerSpot reviewer
Tech Lead at Ivalue Infosolutions Pvt Ltd
May 14, 2020
We have evaluated great vendors like QRadar, Splunk, and all the big players, but they are certainly lacking at getting all the investigations done properly. With FireEye Helix, if a customer already uses any of the FireEye endpoint solutions, the response part is very fast and the investigation is also very fast. You can do a lot of investigation depending on what that product's like. If you want to clarify something on the endpoint, you have to do it manually but if you are a FireEye customer, you can do it right away. The email security offering around FireEye also directly integrates with your Helix. So if you have to investigate malware you can do it from Helix. It's very powerful and centered on the cloud.
MM
CTO & CISO at a tech vendor with 51-200 employees
Oct 23, 2020
The solution is typically used for sub-services, managed detection, and response services as well as advanced sub-services. The solution was managed by the company where I worked and we offered the services to the customer.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 1, 2021
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 4 answers
BiswabhanuPanda - PeerSpot reviewer
Tech Lead at Ivalue Infosolutions Pvt Ltd
May 14, 2020
If a customer uses FireEye cloud-based network security solution, Helix is free for them no matter how many logs or EPS they use. But they need a license for third-party logs. Licensing is done per EPS.
MM
CTO & CISO at a tech vendor with 51-200 employees
Oct 23, 2020
It's quite an expensive solution. FireEye is one of the top artificial intelligence solutions on the market. It's not made for, in my opinion, small businesses. It's more for leading enterprises. There are no hidden costs. We don't have professional services because they are very, very expensive.
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