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OpenText Behavioral Signals vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight Intelligence boosts security and ROI by automating threat detection, reducing false positives, and streamlining workflows with advanced analytics.
Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
 

Customer Service

Sentiment score
6.7
OpenText Behavioral Signals' support is responsive and skilled, but resolution may be slow and feedback sometimes lacks depth.
Sentiment score
6.8
Trellix Helix Connect's customer service is praised for quick, efficient support despite minor delays, maintaining high user satisfaction.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
6.3
OpenText Behavioral Signals faces scalability challenges, while technologies like ArcSight Intelligence excel, prompting consideration of alternatives like Splunk.
Sentiment score
7.8
Trellix Helix Connect is scalable and favored by many, despite some considering cost as a limiting factor.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
8.4
OpenText Behavioral Signals is praised for its stability, receiving high ratings and fostering user trust through reliable performance.
Sentiment score
8.4
Trellix Helix Connect is highly reliable with strong stability, minimal bugs, and crucial support for critical applications.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

OpenText and ArcSight require updates for usability, scalability, and pricing to compete with QRadar and Splunk effectively.
Trellix Helix Connect requires enhancements in interface, integration, support, and pricing, despite praise for its AI capabilities.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

OpenText Behavioral Signals offers enterprise-priced licensing options with additional charges for new features not in the base license.
Trellix Helix Connect is costly but valued for comprehensive security, especially for large enterprises and bundled solutions.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

OpenText Behavioral Signals synthesizes diverse logs, customizes environments, and enhances efficiency with a user-friendly, consolidated interface.
Trellix Helix Connect offers seamless API integration, automation, and AI for efficient threat detection and incident resolution.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

OpenText Behavioral Signals
Ranking in Security Information and Event Management (SIEM)
40th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
5
Ranking in other categories
User Entity Behavior Analytics (UEBA) (15th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
24th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (6th)
 

Mindshare comparison

As of June 2025, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Behavioral Signals is 0.3%, down from 0.3% compared to the previous year. The mindshare of Trellix Helix Connect is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Nagendra Nekkala - PeerSpot reviewer
A user-friendly solution that can be used to integrate the logs properly with different connectors
ArcSight Intelligence is easy to maintain; one person is enough for the solution's maintenance. The maintenance person will add new features or devices, make policy changes or configurations, and learn and guide other engineers about new threats. ArcSight Intelligence is a user-friendly solution, and users should buy it if their company can afford its cost. Overall, I rate ArcSight Intelligence a nine out of ten.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
858,435 professionals have used our research since 2012.
 

Comparison Review

it_user186927 - PeerSpot reviewer
Feb 16, 2015
Cybereason vs. Interset vs. SQRRL
Capture DB - they all use NoSQL db and hence solve the ad hoc query and 'go back in time' problem with current best of breed SIEM and DLP solutions that rely on real time analysis of incoming logs (and don't store them). This means deeper and quicker iterative threat analysis and assessment…
 

Top Industries

By visitors reading reviews
Government
19%
Computer Software Company
17%
Manufacturing Company
7%
Financial Services Firm
7%
Comms Service Provider
18%
Manufacturing Company
12%
Computer Software Company
12%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Interset / Intelligence?
The platform helps us improve threat detection capabilities.
What needs improvement with ArcSight Interset / Intelligence?
The product could be improved in several areas; it currently requires significant enhancement. Compared to QRadar and Splunk, ArcSight Intelligence falls behind, placing it as the third choice amon...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
What is your primary use case for FireEye Helix?
I am a presales manager for a cybersecurity company, and I use Trellix Helix to manage software for cybersecurity. I sell software to enterprise customers, and my main use case involves data protec...
 

Also Known As

ArcSight Interset / Intelligence, FileTrek, Interset UEBA, Micro Focus Interset UEBA, Micro Focus Interset, ArcSight Interset
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about OpenText Behavioral Signals vs. Trellix Helix Connect and other solutions. Updated: June 2025.
858,435 professionals have used our research since 2012.