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CylancePROTECT vs Intercept X Endpoint (Sophos) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Endpoint Detection and Response (EDR) (13th), ZTNA (9th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (12th), Ransomware Protection (3rd)
 

Mindshare comparison

As of November 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of Intercept X Endpoint is 1.5%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.5%
BlackBerry Cylance Cybersecurity1.2%
Other97.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"Has good RAM capacity for the power I need"
"On the management side, we liked the way it displays things."
"The initial setup of CylancePROTECT is very easy."
"The solution is pretty easy to scale."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"One of the best features of the solution is that it's easy to deploy."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"The dashboard is user-friendly."
"The most valuable feature is the anti-ransomware capability. It's been helpful because we have been seeing a lot of information around what the ransomware hit."
"The malware detection is the key feature."
"Synchronization with the firewall is most valuable."
"I have found the most valuable feature to be the EDR."
"The most valuable feature is the CryptoGuard in Sophos. In a case of a ransomware attack, this feature comes into action to protect us."
"Sophos Intercept X is easy to install and has a lower price than similar solutions."
"The most valuable feature is the behavioral, non-signature-based threat detection."
 

Cons

"The initial deployment was quite complicated."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"It should have better support for Windows and Mac."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"It's a good solution but some features just need to be updated."
"It's a challenge to do system maintenance work on a notebook. You always have to disable Sophos first."
"Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations; otherwise, if we had to depend on this solution, we would have been long dead because the infection was so bad, it couldn't even detect the infection."
"Intercept X Endpoint is a very heavy solution that consumes a lot of RAM and should be made lighter."
"There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device."
"I would like to see better support for virtual and desktop infrastructures."
"The problem is that if you have a lot of different components going on, each managed under a different umbrella, then you're going to be spending a lot of time hopping back and forth between the different components to see, "Well, I got hit here. What did my firewall see? I got hit in the firewall, the firewall says it allowed that attack in, did it land on anything to compromise any of my endpoints?""
"There is room for improvement in terms of stability and updates."
"They need to focus on their SLA or technical support. They also need to focus on their UI. They should also improve their content filtering tool and update it so that correct categories are there. Sometimes, when I want to block an online gaming website, it is not shown under the correct category. It is shown under another category. They need to review their content filtering tool on a bi-weekly or monthly basis and update the sites and categories. This will be really helpful for them."
 

Pricing and Cost Advice

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"The licensing part of the product is too expensive compared to other solutions in the market."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The product cost is about $5, per user, per month."
"It is expensive, but not unreasonable."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"We would just add more if there are new users, but right now you just need one license for per user."
"It is a high-cost solution."
"The product is moderately priced."
"There is a license required to use this solution."
"We renew the license for one year at $10,000."
"I am not sure about the cost. I would guess it to be between $50 to $60 per license. This would be the cost of the overall subscription. There is no additional fee."
"The pricing is quite expensive compared to the rest. I would rate the pricing a four out of ten; one is expensive, and ten is cheap."
"The price of this solution is a little high compared to competitors because they do not have a proper pricing structure."
"We have bought a three-year license."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Government
8%
Comms Service Provider
6%
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise22
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
Pricing of Sophos, including for Intercept X Endpoint, is okay; definitely, it is okay. We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
 

Also Known As

Blackberry Protect
Sophos Intercept X
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Flexible Systems
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Intercept X Endpoint and other solutions. Updated: September 2025.
872,846 professionals have used our research since 2012.