CylancePROTECT vs Sophos Intercept X comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between CylancePROTECT and Sophos Intercept X based on real PeerSpot user reviews.

Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CylancePROTECT vs. Sophos Intercept X Report (Updated: November 2022).
656,862 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us.""The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected.""The most valuable feature is signature-based malware detection.""The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see.""Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there.""The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."

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"The most functional item that we use is the process to turn off the false flags that it causes.""I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT.""One of the best features of the solution is that it's easy to deploy.""The solution is very quick at easily changing the levels of protection for each computer and the server.""It does a good job of protecting us.""We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting.""The solution is easy to deploy.""I like the AI and mathematical components that they use."

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"It is very easy to set up and easy to use. It is also not resource-intensive.""The most valuable feature of Sophos Intercept X is cloud management.""Sophos Intercept X has a host of valuable features, including its anti-malware feature, which we considered key.""It does its job — it protects us from viruses. We don't really interact with it very much.""Machine learning is used to detect the threat and it does so by prioritizing the suspicious activities.""The patches on offer are very helpful.""The pricing is fair. It's not too costly for our small organization.""Offers artificial intelligence, security metrics and a lot of information gathered to make decisions."

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Cons
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something.""The GUI needs improvement, it's not good.""The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product.""It could be improved in connection with artificial intelligence and IoT.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."

More Cisco Secure Endpoint Cons →

"It is hard to manage.""It's a good solution but some features just need to be updated.""We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard.""The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening.""Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal.""It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat.""If they can add more features on top of their Persona feature that would be ideal.""The company that sells us the licenses sometimes doesn't know how to do certain things."

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"The EDR could be improved, and perhaps the User Interface.""The detection and the AI capabilities should be improved upon.""I would like to see better support for virtual and desktop infrastructures.""It would be beneficial if you could expand support for Windows 7 and Windows Server 2008 without charging an additional fee.""Features that should be improved in the upgrade involve the excessive consumption of the the solution's processor, RAM and resources.""It has a performance hit on a local laptop. There's an agent installed and we are bothered a lot by it because it seems to be using a lot of computer resources.""The after sales service and support could be improved.""The number one thing I would like is if their support could be a little faster and it would be a little easier to get a hold of support when you need them."

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Pricing and Cost Advice
  • "Licensing fees are on a yearly basis and I am happy with the pricing."
  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • "Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
  • "The price is very fair to the customer."
  • "...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
  • "The pricing and licensing fees are okay."
  • "Because we do see the value of what it's bringing, I think they have priced it well."
  • "The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "It's not so heavily priced; rather, it's average and decent."
  • "We pay our license on a yearly basis and have just renewed for two years."
  • "The license price for this solution could be better. It's on the expensive side."
  • "CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
  • "We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
  • More CylancePROTECT Pricing and Cost Advice →

  • "The pricing is average for software like this, but you can purchase additional services if you wish."
  • "Compared to other solutions, such as CrowdStrike, we are most certainly happy with its pricing. We did a three year-business deal."
  • "I am not sure about the cost. I would guess it to be between $50 to $60 per license. This would be the cost of the overall subscription. There is no additional fee."
  • "Licensing costs are not expensive."
  • "Its price depends on the scenario. It is very expensive, but it is not more expensive than other vendors. The price of Check Point and other vendors is much higher than Sophos."
  • "You can purchase a license for one to three years."
  • "Price-wise, it is good. Currently, we have a three-year plan."
  • "We are happy with the pricing across all Sophos products."
  • More Sophos Intercept X Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is signature-based malware detection.
    Top Answer:Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer:The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer:A user can continue to add endpoints and the solution will continue to perform well.
    Top Answer:I don't have any information in relation to the pricing or the licensing. it's not an aspect of the solution I deal… more »
    Top Answer:Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's… more »
    Top Answer:I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine… more »
    Top Answer:The most valuable feature of Intercept X its ability to stay ahead of the infection. By the time the ransomware spreads… more »
    Top Answer:We have paid for three years of licensing. It is expensive, however, for what you getting out of it, from the firewall… more »
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Blackberry Protect
    Intercept X
    Learn More
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    Blackberry Protect is a next generation artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats. It uses predictive analysis to quickly and accurately find even the most advanced threats before they ever take place. Blackberry Protect’s cloud-based supercomputer mines hundreds of millions of files from all over the cloud, allowing it to predict and stop any hacker dead in their tracks.

    Blackberry Protect runs on a lightweight agent and requires no internet connection. Instead of taking up massive amounts of computing power, it typically requires less than 1% of a system’s available computing resources. In addition, it only needs to be upgraded if the model is improved, which means that you can run it on your local servers and have constant and uninterrupted access to it.

    Benefits of Blackberry Protect

    Some of the benefits of using Blackberry Protect include:

    • The use of advanced AI analytics to provide extremely fast protection. The solution scans any and all applications that attempt to execute commands in your system. If it determines that the application is a threat, then it will respond to the threatening action within milliseconds. The anti-viral software will cancel or disallow any actions that the application attempts to initiate.
    • Minimizing of potential threats by cutting off the access of unauthorized devices. Blackberry Protect allows users to determine which devices are allowed to run on their network. It enforces the security rules that your system administrators set and denies hackers the ability to penetrate your system through unapproved devices.
    • Uses less computing power while still providing your system with a robust level of protection. Blackberry Protect runs on a lightweight agent that requires you to devote a fraction of the computing power that similar solutions require. This ensures that your system does not have to sacrifice security for processing power.

    Reviews from Real Users

    The Blackberry Protect software stands out among its competitors for a number of reasons. Two major ones are the artificial intelligence and machine learning algorithms that the solution uses to detect and deal with threats and the ability to scale your level of protection according to your needs.

    PeerSpot user Donald D., the owner of Terra Controls, notes the value of having both artificial intelligence and machine learning in a single product when he writes, “The most valuable feature is the AI and ML-based virus protection that does not rely on signature-based detection methods. The way this product works is that it does not go to a central server to pick up the latest virus definitions. Instead, it's a processor-powered search that checks to see if anything out of the ordinary is running on your machine. It looks for anomalies and cancels processes that do not look normal. For example, if a program tries to read the registry and then make a change, but it hasn't been authorized, then it is assumed to be a bad actor and the process is canceled or the action is disallowed.”

    PeerSpot user Orlando B., Head of Systems at SKN Caribecafe Ltda, noted how this program is not a one-size-fits-all solution when he writes, “The solution is very good at quickly and easily changing the levels of protection for each computer and server. It's very easy to control and to see what is happening with each computer. It's very easy to choose which computer I can look at and check.”

    Sophos Intercept X is an EPP (endpoint protection for business) tool that uses deep learning malware detection, exploit prevention, anti-ransomware, and more, to stop attacks. The solution has key security capabilities to protect your company’s endpoints. Sophos Intercept X is a well-thought-out and designed solution that is comprehensive. Large companies with an IT team and many endpoints to protect are the most suitable for this solution.

    Sophos Intercept X Features

    Sophos Intercept X has many valuable key features. Some of the most useful ones include:

    • Malware detection: The Sophos Intercept X platform uses artificial intelligence (AI) to proactively identify malware threats.
    • Anti-ransomware and exploit prevention: Sophos Intercept X designed solutions for CryptoGuard and exploit prevention.
    • EDR and managed threat response: The Threat Analysis Center is Sophos Intercept X’s endpoint detection and response product. The Threat Analysis Center breaks down where the threat originated and maps out its attack chain. It also suggests next steps, helping you quickly isolate compromised endpoints to stop an attack from spreading.
    • Central console: The platform comes with Sophos Central, a web-based console centralizing all endpoint security capabilities into one interface. This feature allows you to set security policies, alerts, and other configurations from a single location.
    • Reporting and analytics: Its analytics help IT teams monitor the health of networks and create greater effectiveness in identifying security issues. The reports help proactively flag security flaws, such as unprotected endpoints, before an attack strikes. Some reports include scheduling abilities as well.

    Sophos Intercept X Benefits

    There are many benefits to implementing Sophos Intercept X. Some of the biggest advantages the solution offers include:

    • Extensive collection of security products: Sophos offers an extensive collection of security products, making it a complete tool for all of your security needs.
    • Separate dashboards: The solution’s separate dashboards can accommodate your company’s diverse products. The dashboards include graphs and alerts detailing the status of your network.
    • Intuitive interface: The solution’s interface is intuitive and clearly labels the platform’s various features. This makes navigation simple and quick when jumping between functionality from endpoint protection to email security management.
    • Useful resources: The Sophos portal provides a lot of help content, including an online self-serve knowledge base with articles and how-to video walkthroughs. In addition, the platform conveniently links you to relevant help content directly within Sophos Central.

    Reviews from Real Users

    Sophos Intercept X is a solution that stands out when compared to many of its competitors. Some of its major advantages are its ease of management, effective blocking capabilities, and good security.

    A President at a tech vendor says, "The updates and a lot of the day-to-day fiddling that you would have to do with it, can all be done from the cloud so it's easy to manage, and very easy to administer."

    PeerSpot reviewer Ashis D., Hybrid Cloud Engineer at a tech services company, comments, “So far, the solution has met all our expectations. It's blocked malicious websites effectively and stopped people from going to places online that they shouldn't be going to. It's automatic. We simply took the default settings and we were finding people right away that were going to illicit sites, and we were able to see that easily in the console. The package we use also comes with spam filtering features, which are quite useful.”

    Mike P., Senior CyberSecurity Architect and Mentor at BlueTeamAssess LLC, states, "The most valuable feature of Intercept X is its ability to stay ahead of the infection. By the time the ransomware spreads to the next machine in line, the data has already been encrypted on that workstation. It didn't matter what the ransomware did because I could go in and get it back."

    An Information Systems Coordinator at an insurance company mentions, “It's very good at security and protection. It offers very good reports.”

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about CylancePROTECT
    Learn more about Sophos Intercept X
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
    Flexible Systems
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Government11%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider13%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Manufacturing Company25%
    Financial Services Firm15%
    Healthcare Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider14%
    Manufacturing Company8%
    Government8%
    REVIEWERS
    Financial Services Firm17%
    Manufacturing Company14%
    Healthcare Company10%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider16%
    Government7%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business58%
    Midsize Enterprise14%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise53%
    REVIEWERS
    Small Business63%
    Midsize Enterprise17%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise21%
    Large Enterprise43%
    Buyer's Guide
    CylancePROTECT vs. Sophos Intercept X
    November 2022
    Find out what your peers are saying about CylancePROTECT vs. Sophos Intercept X and other solutions. Updated: November 2022.
    656,862 professionals have used our research since 2012.

    CylancePROTECT is ranked 22nd in EPP (Endpoint Protection for Business) with 14 reviews while Sophos Intercept X is ranked 8th in EPP (Endpoint Protection for Business) with 53 reviews. CylancePROTECT is rated 7.2, while Sophos Intercept X is rated 8.4. The top reviewer of CylancePROTECT writes "Inconsistent stability with a difficult uninstall, although deployment of updates is easy". On the other hand, the top reviewer of Sophos Intercept X writes "Great reporting and good training with a pretty straightforward setup". CylancePROTECT is most compared with Microsoft Defender for Endpoint, SentinelOne, CrowdStrike Falcon, Deep Instinct Prevention Platform and Malwarebytes, whereas Sophos Intercept X is most compared with Microsoft Defender for Endpoint, SentinelOne, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and ESET Endpoint Security. See our CylancePROTECT vs. Sophos Intercept X report.

    See our list of best EPP (Endpoint Protection for Business) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.