Cortex XDR by Palo Alto Networks pros and cons

The initial setup is easy.

I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable.

From a single pane of glass, you can easily manage all of your endpoints.

When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud.

The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine.

Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources.

Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection.

The solution doesn't need a high level of technical training.

The solution allows control over the user and his machine through Cortex XDR security policies.

Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them.

Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded.

It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue.

The solution should force customers to integrate with network traffic to see the full benefits of XDR.

In general, the price could be more competitive.

It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it.

We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky.

It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system.

Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well.

Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco.

We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do.