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BlackBerry Cylance Cybersecurity vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Security Incident Response (4th), Endpoint Detection and Response (EDR) (28th), Ransomware Protection (8th)
 

Mindshare comparison

As of November 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.6% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.8%, up from 1.2% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 2.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
VMware Carbon Black Endpoint2.1%
BlackBerry Cylance Cybersecurity1.8%
Other92.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
PM
CTO at Microsoft
Improved incident investigation has supported response while core protection still needs progress
VMware Carbon Black Endpoint does not have easy integration, as there are many complexities with the Ribitava API, which is very deep. I rate this solution overall as a five or six on a scale from one to ten. I have integrated VMware Carbon Black Endpoint with other tools that are helpful. I think this solution should be targeted at small clients, because adoption will grow more with small businesses tomorrow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use it for malicious connections from malicious websites, to identify payloads that might be inside the traffic, to identify malicious processes or bugs that are running on the network, and any activities that tend to lead to data infiltration."
"The initial setup is easy."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"If you are looking to deploy a security solution as a whole, this is a good option."
"I recommend this solution to others because it is easy to manage, reliable, and overall good to use."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"Stability is one of the features we like the most."
"Cortex XDR is stable, offering high quality and reliable performance."
"It works well and covers a good number of the bases you need covered for general cybersecurity and vulnerability management."
"With Cylance AI and Machine Learning, it's ensuring that all types of malware, PUP (Potential Unwanted Programs) and Memory Protection your endpoint devices are fully protected, even with day zero threats."
"The stability of the solution is awesome."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"The most valuable feature of CylancePROTECT is the support."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The visibility provided has been great."
"Carbon Black CB Defense has helped improve my organization by allowing us to have better data so that we can do correlation and get visibility into the alerts."
"The product is very smooth and pretty simple."
"The offline networking is the most important feature. Some of our users are engineers that work offsite, and they can still be on the solution, which is also great."
"I like the historical features, interface, and integration."
"The product enables device controls, helping us protect the devices and prevent data leakages."
"The most valuable feature is that it detects and stops malicious executables."
"Using Open API, we were able to freely perform the necessary integration with our other security solutions."
 

Cons

"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"Cortex XDR could be improved with more GUI features."
"The solution eats memory of the computer, unlike anything I've ever seen."
"The main issue I could point out is the offline agents and the way that it is missing."
"The stability could be improved."
"The solution’s technical support could be improved."
"Technical support is bad. I am not happy with the level of support they offer."
"The initial deployment was quite complicated."
"The solution should implement AI in the product."
"If they can improve the technical support SLA, that aspect of the product will be much appreciated."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"There are a lot of false positives and it takes up a lot of time."
"Carbon Black has limited capability to integrate with Rapid7."
"Enterprise capabilities are probably a hindrance for a large organization to take up such a product."
"The product's stability could be improved."
"But here, we hardly can take any kind of a report out of Carbon Black, so I think that should be something that should be more user-friendly."
"There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved."
"The tech support communicates, but it's just not with movement."
"It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing."
"They will most likely need to create or include a feature that checks the network."
 

Pricing and Cost Advice

"This is an expensive solution."
"The pricing is okay, although direct support can be expensive."
"Very costly product."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"It is "expensive" and flexible."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"The licensing part of the product is too expensive compared to other solutions in the market."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"It is expensive, but not unreasonable."
"The product cost is about $5, per user, per month."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"We would just add more if there are new users, but right now you just need one license for per user."
"The solution provides me with competitive pricing."
"The tool is not that expensive."
"Overall, it was cost-effective too."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"The license is annual. It's a standard license."
"The solution has almost the same price as other different kinds of infrastructures, but it offers a lot of different features."
"Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
"The pricing [is] more or less the same as other similar solutions."
"The platform is expensive."
"Carbon Black provides competitive pricing."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Outsourcing Company
10%
Financial Services Firm
10%
Construction Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Ask a question
Earn 20 points
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
What is your experience regarding pricing and costs for Carbon Black CB Defense?
My rating for the pricing of VMware Carbon Black Endpoint is that it is not cheap, but it is also not as inexpensive ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. VMware Carbon Black Endpoint and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.