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BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
199
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (3rd)
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.6%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete4.6%
BlackBerry Cylance Cybersecurity1.1%
Other94.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Vidya Shree - PeerSpot reviewer
Easy to manage, zero-trust option and supports both Linux and macOS
SentinelOne supports both Linux and macOS. All SentinelOne features were equally supported across Windows, Linux, and Mac, whereas CrowdStrike was more heavy on the Windows side. They did not support all features on Linux. The Singularity console provides a unified view. But we already had similar dashboards available to the ones we had engineered ourselves. So it's not a deal-breaker. For us, it was about supporting multiple operating systems. That was more important. So, these dashboards we have are third-party tools integrated with SentinelOne.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On the management side, we liked the way it displays things."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"Overall, I would rate it a nine out of ten."
"The initial setup is very straightforward and easy."
"The most valuable feature of SentinelOne is the good graph it provides. It has a specific page where it detects the recent attacks on other machines or the hackers, for example, group APT28 and all."
"SentinelOne is very lightweight. It doesn’t consume much memory of endpoints. Endpoints don't hang, and machine performance doesn’t get impacted. Their technical support is also very nice."
"This technology is perfect for us."
"It has a one-click button that we can use to reverse all those dodgy changes made by the virus program and bring the system quickly back to what it was. That's one of the most important features."
"The EDR functionality of the platform is what we use the most. That was the primary reason why we got SentinelOne. That is what we use the most in terms of functionality."
"The most valuable features of SentinelOne are the endpoint detection of threats, and it does not only rely on signatures for detection."
 

Cons

"It's a good solution but some features just need to be updated."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The security scripting needs improvement. It needs deeper security for scripting."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The user interface is outdated."
"They could improve on the false positives, reporting and whitelisting features."
"DLP support would be a good addition."
"The MDM functionality and maturity still need improvement."
"SentinelOne should include Ranger Pro out of the box with Singularity Complete."
"An area for improvement in SentinelOne is the search feature. You can't go beyond twenty thousand events, which ruins the task because it isn't enough when you're doing your investigation."
"Initially, when we first deployed the solution, it caused some third-party connectivity issues."
"We had some stability issues when we started working with SentinelOne."
"The UI appears to be flat, and I wish to have the ability to customize it with features and buttons that are tailored to our needs."
"I don't like switching the way you switch from legacy to XDR."
 

Pricing and Cost Advice

"It is expensive, but not unreasonable."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The tool is not that expensive."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The solution provides me with competitive pricing."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"SentinelOne Singularity Complete's pricing is affordable."
"The one I use is $6 a month per device. Some are $4 and there are some that are more than that."
"We pay $30,000 a year for 275 endpoints. We're growing, so I plan to buy another 75 endpoints. There is still a year and a half left in my three-year subscription, so I'm going to increase my endpoint count by 30 percent."
"SentinelOne Singularity Complete is a fair price."
"The pricing is reasonable."
"The pricing model is simple."
"There are cheaper options out there that I know are not as effective. I have administered several of them, not for this organization but for others. The thing I like about SentinelOne is that I know that if it raises an alert, it is worth looking at, so we are not dealing with a lot of false positives. It is rare."
"It's around $8 per client per month."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Government
7%
Comms Service Provider
6%
Computer Software Company
19%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise44
Large Enterprise74
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
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Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

Blackberry Protect
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.