BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

BlackBerry and SentinelOne are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #30 with an average rating of 8.3, while SentinelOne is ranked #3 with an average rating of 8.7. BlackBerry holds a 1.1% mindshare in EPP, compared to SentinelOne’s 4.7% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 97% of SentinelOne users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

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2,511 Comparison Views

85% willing to recommend

SentinelOne Singularity Com...

Read 201 SentinelOne Singularity Complete reviews

20,980 Views
11,539 Comparison Views

97% willing to recommend

BlackBerry Cylance Cybersec...

SentinelOne Singularity Com...

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Executive SummaryUpdated on Jul 27, 2025

SentinelOne Singularity Complete and BlackBerry Cylance Cybersecurity are two prominent players in the cybersecurity market, focusing on endpoint protection solutions. Based on features, SentinelOne seems to have an advantage due to its rollback capabilities which offer enhanced security effectiveness.

Features: SentinelOne Singularity Complete is distinguished by its rollback functionality, enabling rapid reversing of ransomware, and its automated threat detection and remediation using active EDR. Its combination of AI-driven behavioral analysis provides users with comprehensive threat intelligence. BlackBerry Cylance Cybersecurity's key features revolve around its AI and machine learning-based virus protection, which is known for its proactive threat detection, and it offers minimal resource usage which ensures smooth device performance. It also includes script blocking to prevent unauthorized applications.

Room for Improvement: SentinelOne users have suggested the need for better reporting capabilities, enhanced alert management, and UI customization to improve intuitiveness. The complexity of update management and whitelisting is also noted. BlackBerry Cylance Cybersecurity users highlight the need for improved detection accuracy, enhancements to the user interface, and more detailed event information to enrich user experience.

Ease of Deployment and Customer Service: SentinelOne Singularity Complete offers flexible deployment options across private, public, and hybrid clouds, appealing to a diverse range of users. Users appreciate its knowledgeable customer service, though some report slower support response times. BlackBerry Cylance Cybersecurity provides on-premises and cloud deployment models, and its technical support is generally considered fast and helpful, though it occasionally struggles with complex queries.

Pricing and ROI: SentinelOne Singularity Complete is perceived as competitively priced, offering significant ROI by reducing incident response time and enhancing endpoint protection. Its higher initial cost is justified by the broader security features provided. BlackBerry Cylance Cybersecurity's pricing aligns with other EDR solutions, although it is slightly higher than some alternatives. The AI-driven threat detection contributes positively to its ROI by reducing successful attack frequencies, despite the additional cost.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete Report (Updated: September 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

30th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

SentinelOne Singularity Com...

Ranking in Endpoint Protection Platform (EPP)

3rd

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

201

Ranking in other categories

Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (3rd)

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.3% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.7%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
SentinelOne Singularity Complete	4.7%
BlackBerry Cylance Cybersecurity	1.1%
Other	94.2%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Daniel Giacomelli

Security and Compliance at a outsourcing company with 1,001-5,000 employees

Strengthens cross-platform threat response while supporting audit compliance and log integration

The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."

"Does malware analysis. Blocks WannaCry and other attacks that have come out."

"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."

"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."

"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."

"It does a good job of protecting us."

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."

"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."

More BlackBerry Cylance Cybersecurity pros

"I really like the storyline feature."

"The rollback feature is the most valuable aspect of the solution."

"It is a robust solution. It provides great visibility."

"I find the application inventory feature to be extremely useful."

"The most valuable features of SentinelOne are the endpoint detection of threats, and it does not only rely on signatures for detection."

"It seamlessly integrates with other solutions, providing a high level of compatibility and effectiveness."

"It's quite scalable."

"Sentinel One has improved our organization by protecting the environment we are working in."

More SentinelOne Singularity Complete pros

Cons

"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."

"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."

"It is hard to manage."

"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."

"The OPTICS component could be made more user-friendly with respect to giving people more information."

"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."

"The stability could be improved."

More BlackBerry Cylance Cybersecurity cons

"I would like to see something a little more sophisticated than simply being able to mark a false positive as safe or there's usually just one or two options in certain areas and they're a little rudimentary at this stage."

"Singularity Complete needs to improve its ability to granularly select and extract the executable files that I want to run."

"One area for improvement is automated deployment. I use it through a group policy. I put in the PC name, and when the user logs in, if the PC is in that group, it attempts an MSI install through Active Directory via GPO. That seems to play a little havoc and can conflict with manual installs, causing issues where it wants to delete and reinstall the client."

"They can just continue adding more integrations with these big brands and software security products."

"I am not a fan of the UI and feel it has room for improvement."

"It would help if they could get all the relevant threat information, the related events, in one place. Currently, we need to go to a number of places and do research. If they could have it all in one place, that would help investigations."

"I would have liked the dashboard to be more user-friendly."

"Managing the false positives creates additional management overhead. The behavioral analysis engine might misinterpret real user behavior as malware. For example, a drafter was cleaning up a Revit folder and deleting 4,000 files. That looks like ransomware. The SentinelOne agent kicked his computer off the network."

More SentinelOne Singularity Complete cons

Pricing and Cost Advice

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"CylancePROTECT is an affordable solution."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"We pay our license on a yearly basis and have just renewed for two years."

"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."

"The license price for this solution could be better. It's on the expensive side."

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"We pay $30,000 a year for 275 endpoints. We're growing, so I plan to buy another 75 endpoints. There is still a year and a half left in my three-year subscription, so I'm going to increase my endpoint count by 30 percent."

"It is comparatively cheap in the market and provides a good price point."

"The cost of endpoint protection is fairly reasonable."

"The solution's pricing is not too bad for what it's offering, like the documentation that comes with it."

"The pricing for SentinelOne Singularity Complete is competitive."

"The license is per user."

"The tool's price is reasonable."

"Just buy the Capture Client and buy the installer itself in a license of 100,000, or whatever is needed. You don't need to invest in any management tools because they are already installed, and maintenance from the client will keep everything up and running."

More SentinelOne Singularity Complete pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

10%

Government

Comms Service Provider

Computer Software Company

18%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	82
Midsize Enterprise	45
Large Enterprise	76

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

Cortex XDR by Palo Alto vs. Sentinel One

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Which is better - SentinelOne or Darktrace?

Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...

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What do you like most about SentinelOne Singularity?

The Ranger feature is valuable.

See all answers

Comparisons

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 12% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 11% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

More BlackBerry Cylance Cybersecurity Competitors

CrowdStrike Falcon vs SentinelOne Singularity Complete

Compared 5% of the time

Microsoft Defender for Endpoint vs SentinelOne Singularity Complete

Compared 4% of the time

Trellix Endpoint Security Platform vs SentinelOne Singularity Complete

Compared 4% of the time

Darktrace vs SentinelOne Singularity Complete

Compared 4% of the time

Cortex XDR by Palo Alto Networks vs SentinelOne Singularity Complete

Compared 3% of the time

More SentinelOne Singularity Complete Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

October 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

SentinelOne Singularity Complete

October 2025

Download SentinelOne Singularity Complete product report

Also Known As

Blackberry Protect

Sentinel Labs, SentinelOne Singularity

Overview

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.

SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.

What are the key features of SentinelOne Singularity Complete?

Rollback Feature: Enables restoration of affected systems to a healthy state after an attack.
Ransomware Protection: Advanced mechanisms to prevent and mitigate ransomware threats.
Machine Learning and AI: Utilizes cutting-edge technology for precise threat detection and response.
Seamless Integration: Works well with third-party tools for enhanced endpoint protection.
Real-Time Protection: Proactively defends against advanced threats with minimal delays.

What benefits and ROI should users consider?

Reduced False Positives: Accurate threat detection limits operational disruptions.
Efficient Endpoint Protection: Ensures security with low system impact.
User-Friendly Experience: Simplified management and ease of use aid productivity.
Deep Forensic Analysis: Assists in effective threat investigation and response.
Cost-Effective Security: Positions as a worthwhile alternative to traditional antivirus solutions.

Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.

SentinelOne

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

September 2025

Free Report: BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

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