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Datto Endpoint Detection and Response (EDR) vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
26th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Endpoint Protection Platform (EPP) (12th), ZTNA (9th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (12th), Ransomware Protection (3rd)
 

Mindshare comparison

As of November 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Datto Endpoint Detection and Response (EDR) is 1.6%, down from 1.9% compared to the previous year. The mindshare of Intercept X Endpoint is 1.7%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.7%
Datto Endpoint Detection and Response (EDR)1.6%
Other96.7%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Aurélien Boeyen - PeerSpot reviewer
Useful endpoint visibility, high availability, and helpful support
Datto EDR is used for detection and response for endpoints The most valuable feature of Datto EDR is the visibility of the endpoints. The solution could improve by having more deployment methods. I have been using Datto Endpoint Detection and Response (EDR) for approximately three years. Datto…
Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Datto EDR is the visibility of the endpoints."
"The ease of deployment has been good."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The pricing is fair. It's not too costly for our small organization."
"One reason why I have stuck with Sophos is because it grabs it and deals with it, and if it's known malware, it can quarantine it or delete it."
"Everything in Intercept X Endpoints is much centralised which makes it easy for our team to work with. The functions are in a single portal."
"I find the security heartbeat feature with synchronized security very useful. It's a very nice feature that allows you to basically switch off an endpoint. When an endpoint has got a virus or something like that, or it's infected or compromised, you can isolate it from the network, but only if you've got an XG Firewall as well. It also provides ease of use. It is the only antivirus that can recognize 25 out of the 36 ransomware and virus techniques that have been often used in terms of the behavior base using heuristics. It's beautiful, utterly amazing. No other antivirus can do that."
"Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature."
"I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures."
"The most valuable feature is the anti-ransomware capability. It's been helpful because we have been seeing a lot of information around what the ransomware hit."
"The package we use also comes with spam filtering features, which are quite useful."
 

Cons

"The solution could improve by having more deployment methods."
"The solution should allow the automation of playbooks."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The inclusion of web filtering would be good."
"There is room for improvement in terms of stability and updates."
"Integration with firewall solutions could be better."
"It has a performance hit on a local laptop. There's an agent installed and we are bothered a lot by it because it seems to be using a lot of computer resources."
"There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device."
"It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person."
"I would like to see better support for virtual and desktop infrastructures."
"Sophos needs to create a YouTube channel with educational material for technicians or engineers."
"The price of this solution can be improved."
 

Pricing and Cost Advice

"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
"When you start going to the EDR technologies and the MTR, it is a little bit expensive. It's a very good technology, and obviously, you're going to pay for it, but the pricing could do a little bit of work."
"There is a license required to use this solution."
"The price of the product is okay, in my opinion. The tool's cost per user and per annum basis is around INR 700 to 800."
"One can pay for the license annually, or at two and five year intervals."
"You can pay monthly, but most of our customers choose annual subscriptions because they are less expensive."
"Customers need to pay for a license for Intercept X Endpoint based on the number of users and servers they have. The pricing is considered normal and not overly expensive."
"The solution is not expensive."
"The pricing is quite expensive compared to the rest. I would rate the pricing a four out of ten; one is expensive, and ten is cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
Manufacturing Company
7%
Retailer
7%
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise22
 

Questions from the Community

What do you like most about Infocyte HUNT?
Datto Endpoint Detection and Response is a perfect product for endpoint security.
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
Pricing of Sophos, including for Intercept X Endpoint, is okay; definitely, it is okay. We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
 

Also Known As

Infocyte HUNT
Sophos Intercept X
 

Overview

 

Sample Customers

Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Flexible Systems
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Intercept X Endpoint and other solutions. Updated: September 2025.
872,869 professionals have used our research since 2012.