CyberArk Secrets Management vs JumpCloud comparison

CyberArk and JumpCloud are both solutions in the Enterprise Password Managers category. CyberArk is ranked #17 with an average rating of 7.3, while JumpCloud is ranked #10 with an average rating of 8.4. Additionally, 100% of CyberArk users are willing to recommend the solution, compared to 100% of JumpCloud users who would recommend it.

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Executive Summary

We performed a comparison between CyberArk Secrets Management and JumpCloud based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CyberArk Secrets Management vs. JumpCloud Report (Updated: December 2025).

Buyer's Guide

CyberArk Secrets Management vs. JumpCloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Rajat-Jain

Senior Member Of Technical Staff at a energy/utilities company with 10,001+ employees

Helps with compliance and improves operational flexibility

We have had both on-premises and SaaS models. The on-premise setup was a little difficult, but now that it has been moved to the SaaS model, everything is controlled by CyberArk. We just go and do our work. The initial on-premises setup took two weeks because it was an integrated effort. I had to spin up the servers and bring in the CyberArk Secrets Management resource to deploy the scripts. I then had to open networks and firewalls between CyberArk Secrets Management's on-premise servers and the application server. In the initial phase, it took two to three weeks, but it became easier when moving to the SaaS model. In terms of maintenance, it requires patching or upgrades, which happens one day in a month. If there is a failure, we have to roll back and try once again, which takes more time, but if everything goes smoothly, there is three to five hours of downtime.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"Content filtering is the most useful feature of iboss."

"Our primary use case for this product is DLP,"

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"Technical support is pretty sharp and very responsive."

More iboss pros

"The audit trails have been extremely important for us in helping our organization meet regulatory requirements."

"With CyberArk Secrets Management, we were able to resolve the automatic change of the passwords based on timelines. We were also able to retrieve the passwords in an encrypted format by utilizing the CyberArk platform, which was not provided to us by UiPath."

"The automatic rotation of the password is the top feature."

"It's vital for effectively managing and securing my credentials."

"One of the most important features for us is the system's performance, particularly its speed of retrieving secrets."

"The granular controls of CyberArk Secrets Management are very niche in their development and very secure from the overall secret management perspective, offering high-level functionalities where we have control over user access, which can be tracked and monitored."

"CyberArk's support team is knowledgeable and helpful, consistently responding on time."

"CyberArk Secrets Management is a critical solution for strengthening our security posture."

"The good thing about JumpCloud is having something where in a single tool, I can manage everything: users, groups, their permissions, their different applications, integrations, and the devices."

"JumpCloud has positively impacted my organization because we can work more efficiently by focusing on the one user portal to use the applications."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."

"The solution is stable."

"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."

"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

More JumpCloud pros

Cons

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"File integrity monitoring would be very advantageous as an additional feature."

"To scale up, a new iboss Node Blade Chassis must be purchased."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

More iboss cons

"We did not have a good experience with technical support because their numerous processes caused delays in engaging, leading to project delays or issues with production."

"We occasionally experience incidents that delay password injection back into the script."

"The password search feature and integration between different vaults could be enhanced. For instance, when updating passwords in both lower and higher environment vaults, improvement is required in search and upgrade functions."

"There is room for improvement with better documentation and less need for CyberArk Secrets Management personnel to assist us with their presence."

"Implementing it and ensuring seamless password rotations present challenges."

"Improvements for CyberArk Secrets Management include enhanced documentation with more use cases and step-by-step integration guides."

"Implementation was complex and required professional services."

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

"Support is not good enough."

"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

"For improvement, the tool should introduce more customization options."

"Customer service is fairly good, and sometimes it takes a little time to hear back."

More JumpCloud cons

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The overall pricing for iboss is very competitive and transparent."

"CyberArk Secrets Management has a moderate pricing structure based on a per-tenant licensing model rather than a per-user account model like their PAM solution."

"It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"The cost was around $5 per user per month."

"The solution is pretty expensive."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

More JumpCloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

14%

Insurance Company

12%

Legal Firm

Computer Software Company

Comms Service Provider

18%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What is your experience regarding pricing and costs for CyberArk Secrets Management?

One of the CPL licenses costs around 60 to 80k GBP.

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What needs improvement with CyberArk Secrets Management?

The tool is very good, but the commercialized training, which is paid, could be improved. Regularizing those training...

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What is your primary use case for CyberArk Secrets Management?

The main use case for CyberArk Secrets Management is application integrations and the CI and CD part. In CyberArk Sec...

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What do you like most about JumpCloud?

The product enables device management.

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What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing indicates that pricing can be considered competitive with simil...

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What needs improvement with JumpCloud?

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for ...

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Product Reports

Buyer's Guide

iboss

January 2026

Download iboss product report

Buyer's Guide

CyberArk Secrets Management

January 2026

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Buyer's Guide

JumpCloud

January 2026

Download JumpCloud product report

Also Known As

iBoss Cloud Platform

No data available

Resmo

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

CyberArk Secrets Management provides credential rotation automation, integration with applications, audit trails, and access controls to enhance security and efficiency.

CyberArk Secrets Management is a comprehensive solution for managing credentials across multiple platforms. It automates password rotation and integrates seamlessly with CI/CD tools, AWS, and healthcare industries. Its audit trails ensure compliance, while granular access controls boost security. Although its documentation needs improvement and some integrations have delays and setup complexities, it remains a scalable and efficient option for credential management.

What are the key features of CyberArk Secrets Management?

Credential Rotation Automation: Automatically rotates credentials to reduce human error.
Integration Capabilities: Connects with applications and tools like Bamboo and GitLab.
Granular Access Controls: Provides enhanced security through detailed access management.
Audit Trails: Supports compliance and regulatory requirements.

What benefits and ROI should users consider?

Enhanced Security: Reduces risks with automated credential management.
Regulatory Compliance: Maintains adherence to industry standards like HIPAA.
Operational Efficiency: Supports seamless integration with existing tools.

CyberArk Secrets Management is widely used in industries like healthcare and finance for secure credential handling. In the healthcare sector, it supports HIPAA compliance, ensuring sensitive data protection. Financial institutions rely on its automation and integration capabilities to handle sensitive information efficiently, minimizing manual errors and enhancing operational security.

CyberArk

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Information Not Available

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Buyer's Guide

CyberArk Secrets Management vs. JumpCloud

December 2025

Free Report: CyberArk Secrets Management vs. JumpCloud

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