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CyberArk Identity vs SolarWinds Passportal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Enterprise Password Managers
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), User Entity Behavior Analytics (UEBA) (9th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
SolarWinds Passportal
Ranking in Enterprise Password Managers
28th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Enterprise Password Managers category, the mindshare of CyberArk Identity is 1.1%, up from 1.0% compared to the previous year. The mindshare of SolarWinds Passportal is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
CyberArk Identity1.1%
SolarWinds Passportal0.7%
Other98.2%
Enterprise Password Managers
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
JW
Remote Network Support Analyst Level 2 at a tech services company with 11-50 employees
With its extension, I can quickly access login information without opening a new browser window
Passportal's stability is okay. However, it goes down a little too often for me to recommend it to somebody else. I can only remember one or two outages with IT Glue. With Passportal, it gets frustrating when you need to reset a password for a client, and you have to put their global admin address in there because what you're doing requires admin privileges. But you can't get in there because Passportal isn't working, and the password might be a 48-character password. If it's down for five minutes, 10 minutes, 20 minutes — that's too long. It's a real inconvenience. It doesn't happen all the time, but I've been at this job two months, and it's probably happened three or four times. I don't like this. I'm used to having it right at my fingertips. I need access now. With the influx of tickets coming in and time management, it needs to be like that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The best feature of CyberArk Identity is the single sign-on feature that offers quick and one-click access."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The best features in CyberArk Identity that I appreciate most are the recent updates that have added features in the cloud privilege environment."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The best features in CyberArk Identity that I appreciate most are the recent updates that have added features in the cloud privilege environment, including Secure Infrastructure Access, Secure Cloud Access, and Secure Web Sessions."
"Passportal is very stable."
"I like Passportal's extensions. You can click the particular company you want and go through all the passwords and usernames associated with that company or the specific webpage you're on or their server or whatever. It's a whole lot faster."
 

Cons

"Integration or deployment is extremely difficult for CyberArk Identity."
"They can include the Mobile Device Management (MDM) feature."
"One area for improvement is the complexity of the learning curve for new users."
"Integration or deployment is extremely difficult for CyberArk Identity."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"The reporting functionality is somewhat complicated. While I would rate CyberArk Identity and Okta on the same level, Okta's reporting is crisper and clearer."
"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."
"In the future, I would like the ability to have diagrams, such as those created by Visio, available directly in Passportal."
"It goes down a little too often for me to recommend it to somebody else."
 

Pricing and Cost Advice

"There is an initial license and then there is a subscription needed."
"CyberArk Identity is an expensive solution."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"The pricing of CyberArk Identity is competitive."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"The solution is cheap and I rate its pricing an eight out of ten."
"We pay the license fee monthly and the price is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
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Also Known As

Idaptive
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Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
InfraNet Solutions, Securus Systems, Nehring Technologies, Doberman Technologies, Show Tech IT Solutions, CRC Data Technologies, Logically
Find out what your peers are saying about CyberArk Identity vs. SolarWinds Passportal and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.