CyberArk Identity vs SAP Identity Management comparison

CyberArk and SAP are both solutions in the Identity Management (IM) category. CyberArk is ranked #9 with an average rating of 8.2, while SAP is ranked #13 with an average rating of 9.5. CyberArk holds a 2.0% mindshare in IAM, compared to SAP’s 2.4% mindshare. Additionally, 96% of CyberArk users are willing to recommend the solution, compared to 92% of SAP users who would recommend it.

CyberArk Identity

Read 29 CyberArk Identity reviews

3,430 Views
995 Comparison Views

96% willing to recommend

SAP Identity Management

Read 14 SAP Identity Management reviews

1,746 Views
1,310 Comparison Views

92% willing to recommend

CyberArk Identity

SAP Identity Management

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

SAP Identity Management and CyberArk Identity are competing in the identity management sector. CyberArk Identity often has the edge due to comprehensive security features and simplified user management.

Features: SAP Identity Management integrates strongly with SAP environments, provides robust identity lifecycle management, and offers detailed business role management. CyberArk Identity focuses on security, including privileged access management, adaptive multi-factor authentication, and straightforward user provisioning.

Room for Improvement: SAP Identity Management could enhance deployment simplicity, reduce technical resource needs, and improve ease of use for non-SAP environments. CyberArk Identity might benefit from refining feature integration, expanding customization options, and providing more comprehensive support for non-native applications.

Ease of Deployment and Customer Service: SAP Identity Management's deployment is complex, requiring significant technical expertise, although it aligns well with SAP services. CyberArk Identity offers a smoother deployment experience with responsive customer service, reducing implementation challenges.

Pricing and ROI: SAP Identity Management involves higher initial costs due to complex integrations, but offers long-term value for SAP-focused businesses. CyberArk Identity provides varied pricing with compelling ROI, thanks to its focus on security and efficiency, along with fewer implementation hurdles and quicker cost-effectiveness.

To learn more, read our detailed CyberArk Identity vs. SAP Identity Management Report (Updated: December 2025).

Buyer's Guide

CyberArk Identity vs. SAP Identity Management

December 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CyberArk Identity

Ranking in Identity Management (IM)

9th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Authentication Systems (9th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (9th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)

SAP Identity Management

Ranking in Identity Management (IM)

13th

Average Rating

7.8

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

User Provisioning Software (7th)

Mindshare comparison

As of January 2026, in the Identity Management (IM) category, the mindshare of CyberArk Identity is 2.0%, up from 1.7% compared to the previous year. The mindshare of SAP Identity Management is 2.4%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM) Market Share Distribution
Product	Market Share (%)
CyberArk Identity	2.0%
SAP Identity Management	2.4%
Other	95.6%

Identity Management (IM)

Featured Reviews

Hariharan Thangasamy

Cybersecurity Delivery Analyst at Accenture

Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation

On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.

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Fabiano Marques

Sales Executive at Minsait

Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools

One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the CyberArk Identity portal quite intuitive; it has changed a lot over the last year and a half and if you think logically and understand your environment, it is easy to establish a suitable setup for yourself and all your vendors."

"The initial setup is straightforward. It takes me up to an hour and a half."

"Overall, I would rate CyberArk Identity a nine out of ten."

"CyberArk Identity is at the top."

"It has machine learning and can help clients to learn the environment and understand what is happening."

"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."

"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."

"The best features in CyberArk Identity that I appreciate most are the recent updates that have added features in the cloud privilege environment, including Secure Infrastructure Access, Secure Cloud Access, and Secure Web Sessions."

More CyberArk Identity pros

"The most valuable features of SAP Identity Management are business roles and automated user provisioning."

"It provides basic automatic user administration and role provisioning to save time."

"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."

"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."

"Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved."

"The setup process is straightforward."

"The most valuable feature is the user experience for managing information."

"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."

More SAP Identity Management pros

Cons

"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."

"It was pretty complex to implement CyberArk Identity. We had some help from a partner, and that helped a lot. But even for the partner, it was really difficult to streamline the process of implementing."

"While CyberArk Identity is a leader in Identity Security, the integration of multiple components could be improved."

"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."

"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team."

"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."

"The solution could be easier to use and I found it to be very complex involving many steps."

More CyberArk Identity cons

"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."

"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."

"It needs to have the SSO for the HANA modules that SAP is releasing."

"I find SAP Identity Management complicated to use. Maintaining it is also complex."

"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."

"For SAP support in Brazil, everything is in English, which poses a difficulty for many customers."

"The pricing could be better."

"SAP Identity Management can improve risk analysis and authority checks."

More SAP Identity Management cons

Pricing and Cost Advice

"The solution is cheap and I rate its pricing an eight out of ten."

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."

"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."

"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."

"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."

"CyberArk Identity is an expensive solution."

More CyberArk Identity pricing and cost advice

"I rate the solution's pricing a four out of ten."

"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."

"The licensing cost varies depending on the specific requirements and deployment size."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

11%

Healthcare Company

Manufacturing Company

15%

Financial Services Firm

Energy/Utilities Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	4
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	6

Questions from the Community

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

See all answers

What is your experience regarding pricing and costs for CyberArk Identity?

I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...

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What needs improvement with CyberArk Identity?

We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...

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What do you like most about SAP Identity Management?

The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...

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What needs improvement with SAP Identity Management?

See all answers

What is your primary use case for SAP Identity Management?

The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...

See all answers

Comparisons

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Compared 10% of the time

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Compared 10% of the time

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Compared 6% of the time

Microsoft Intune vs CyberArk Identity

Compared 6% of the time

Ping Identity Platform vs CyberArk Identity

Compared 5% of the time

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SailPoint Identity Security Cloud vs SAP Identity Management

Compared 28% of the time

Saviynt vs SAP Identity Management

Compared 8% of the time

Symantec Identity Governance and Administration vs SAP Identity Management

Compared 8% of the time

Microsoft Entra ID vs SAP Identity Management

Compared 7% of the time

EmpowerID vs SAP Identity Management

Compared 6% of the time

More SAP Identity Management Competitors

Product Reports

Buyer's Guide

CyberArk Identity

January 2026

Download CyberArk Identity product report

Buyer's Guide

SAP Identity Management

January 2026

Download SAP Identity Management product report

Also Known As

Idaptive

SAP NetWeaver Identity Management, NetWeaver Identity Management

Overview

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

CyberArk

Reduce risk and centrally manage user access across your enterprise – with SAP Identity Management. The software integrates with your business processes to provide robust data and application security. Keep your operations running smoothly – and boost productivity by providing role-based user access, self-service password reset, approval workflows, and more.

SAP

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)

Buyer's Guide

CyberArk Identity vs. SAP Identity Management

December 2025

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