We performed a comparison between CyberArk Identity and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"I found the solution to be stable."
"The setup, via cloud, is simple."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The initial setup of CyberArk Identity was straightforward."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"Salesforce Identity is a very user-friendly solution."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"We would like to see an improvement in the ability to manage mobile devices."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"I'm not sure what needs improvement. It is a good platform."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The user interface could be improved."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"Salesforce Identity needs more expertise in the application."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while Salesforce Identity is ranked 3rd in Mobile Identity with 4 reviews. CyberArk Identity is rated 8.2, while Salesforce Identity is rated 7.8. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Microsoft Entra ID, Okta Workforce Identity and ForgeRock.
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