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CyberArk Identity vs Delinea Secret Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
CyberArk Identity users report cost savings and time efficiency, ensuring security and long-term value, despite metric unfamiliarity.
Sentiment score
5.8
Users praised Delinea Secret Server for security, flexibility, and cost-efficiency, though some noted its higher cost than competitors.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
 

Customer Service

Sentiment score
6.6
CyberArk Identity's customer service receives mixed reviews, citing both quick resolutions and areas needing improvement in expertise and service quality.
Sentiment score
6.4
Delinea Secret Server customer service receives mixed reviews, praised for support quality but criticized for inconsistency and cost.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They charge reasonable money for the features they provide.
There are times when there is a delay in handling my inquiries via email.
When I faced issues integrating custom applications with Delinea Secret Server, the support from their deployment partner was inadequate.
Technical support from Delinea is good.
 

Scalability Issues

Sentiment score
7.9
CyberArk Identity is praised for its scalability, ease of expansion, and superior adaptability, outperforming many competitors in diverse environments.
Sentiment score
7.7
Delinea Secret Server offers scalable solutions for large organizations, supporting efficient architectural flexibility and seamless growth in extensive environments.
We can use it on different phones and computers, demonstrating its scalability.
 

Stability Issues

Sentiment score
8.2
CyberArk Identity is highly reliable, offers 99.9% SLA stability, and receives positive user ratings for stability from seven to nine.
Sentiment score
7.9
Delinea Secret Server is highly stable and reliable, despite rare minor issues, with suggestions to improve update durations.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
The stability is less than ideal since it updates to our console can take around six to ten hours.
 

Room For Improvement

CyberArk Identity requires improvements in mobile management, user interface, integrations, scalability, cloud migration, support response, usability, and pricing.
Delinea Secret Server requires API improvements, better integration, UI enhancements, advanced management features, and more flexible deployment options.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
One area for improvement is the complexity of the learning curve for new users.
Most of the time, the solution tends to fail, necessitating the need to pull data from backup servers.
 

Setup Cost

CyberArk Identity's pricing is higher but justified by comprehensive features, making it ideal for enterprise needs.
Delinea Secret Server offers flexible, competitive pricing with value, despite being costly compared to some alternatives like ManageEngine PAM360.
The pricing is acceptable.
Regarding pricing, it can be quite a lot for small companies.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
The price of Delinea Secret Server is okay, however, the solution is considered expensive when compared to others.
 

Valuable Features

CyberArk Identity enhances security with SSO, MFA, and integrations, offering robust identity governance and protection for privileged accounts.
Delinea Secret Server offers easy installation, password management, seamless integration, user-friendly interface, audit logging, and robust privileged access management.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It's very low cost in comparison to Microsoft solutions.
It features adaptive multi-factor authentication and one-click access, which are crucial for the financial sector.
Delinea Secret Server doesn't offer any exceptional features; most solutions have similar capabilities such as automatic password rotation, activity log monitoring, and activity log auditing.
 

Categories and Ranking

CyberArk Identity
Ranking in Enterprise Password Managers
8th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), User Entity Behavior Analytics (UEBA) (9th), Access Management (5th), Active Directory Management (8th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)
Delinea Secret Server
Ranking in Enterprise Password Managers
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
53
Ranking in other categories
Privileged Access Management (PAM) (2nd)
 

Mindshare comparison

As of August 2025, in the Enterprise Password Managers category, the mindshare of CyberArk Identity is 1.1%, up from 0.8% compared to the previous year. The mindshare of Delinea Secret Server is 7.0%, up from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Avinash Gopu. - PeerSpot reviewer
Effective for password rotation policies triggered by audit requirements, it helps maintain compliance standards and seamless integration with third-party tools
The "App to App" feature has been most impactful. It allows secure communication between applications without requiring direct user access, which is crucial for several applications. Additionally, working in the finance department, we are heavily focused on enhancing audit reporting and compliance. So, the GRC (Governance, Risk & Compliance) capabilities of Delinea Secret Server have also been crucial for us. We implemented a custom reporting system that can automatically send reports to auditors daily, weekly, or according to your organization's needs. We also upgraded the audit role within Secret Server, allowing auditors to access and analyze the reports directly. Additionally, Secret Server provides comprehensive logging capabilities. Auditors can see what data users access, their access levels, and their activities, including check-in and check-out times. Furthermore, Secret Server helped us manage privileged, elevated access, which we call "K2K." As the lead for this project, I could identify users with the highest access levels and implement specific policies to monitor their activity on servers.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
6%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management.
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about Delinea Secret Server?
The privileged access management module is the most reliable feature.
What needs improvement with Delinea Secret Server?
The integration with the ticketing system ServiceNow is complex. That can be enabled with an API-based out-of-the-box consumption. We have customized it, and the features cannot be used without cus...
 

Also Known As

Idaptive
Thycotic Secret Server, Delinea Password Reset Server
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Secure-24, University of San Diego, International Rescue Committee, San Francisco Ballet, Perkins Coie, University of San Diego, D.S.S. Limited, Turbo's Hoet, Eclipse Computing, Cathay Bank, Stellarise, J&R Consulting
Find out what your peers are saying about CyberArk Identity vs. Delinea Secret Server and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.