We performed a comparison between BrowserStack and Sauce Labs based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Sauce Labs is the clear winner in this comparison. It is reliable, scales easily, and has a user-friendly dashboard. In addition, Sauce Labs has excellent customer support and its users report an impressive ROI.
"It's helpful for me to test on different devices."
"The speed of the solution and its performance are valuable."
"The integration is very good."
"Maintenance of the solution is easy."
"I have found that BrowserStack is stable."
"The most valuable feature of BrowserStack is the ability to do manual testing."
"The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices."
"BrowserStack's best feature is browser testing across different platforms, including mobile."
"The most valuable feature is the ability to run concurrent automated tests up to a specified value, depending on what we are currently paying for."
"From an infrastructure support perspective, the number of VMs, browsers installations and versions that we would be maintaining without Sauce Labs would be a lot. This includes not only the infrastructure costs, but also the maintenance costs and people's time. The labor cost associated with maintaining all of that would be considerably high. In terms of efficiency, having concurrent VMs with various browser combinations available has allowed us to run multiple executions by all our teams."
"Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD."
"Before implementing Sauce Labs, we tested physical devices that team members had to share. It was more feasible when we were all located in one office, but we couldn't leverage our offshore capacity. With this solution, we can do everything remotely, which is essential now that most of us work from home."
"One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house. Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products."
"Sauce Labs provides us with more combinations to test, so we can keep adding platforms and devices to our network. That's been a very seamless experience. Let's say there's an iOS or a private device we need. Sauce Labs has helped get all those set up when needed."
"Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market."
"The Failure Analysis feature is really important for us, one of the most important aspects. What is the root cause? Is it because we have a defect or is it that we have a test case that we need to fix or modify? The Failure Analysis is one of the main functionalities that I am exploring all the time in Sauce Labs... The Failure Analysis helps us to discover which test cases we need to work on."
"I would like to see clearer visibility."
"If you are inactive for 30 minutes, the solution will close."
"BrowserStack is scalable, but cost is significant for those living in Mexico."
"Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot."
"We had some execution issues."
"We are struggling to do local testing."
"BrowserStack operates at a slow pace, it could improve by making it faster."
"The solution is slow."
"I can't remove team members that have left the organization. I can only set them as inactive. It would be really nice to clean up my data and delete them from the team management."
"Another aspect that could be improved is having the virtual devices boot up a little quicker. Sometimes we wait up to a minute before a device is available. It would be nice if that was 30 seconds or so."
"This product is not super scalable, because you have a very specific number of VMs that you can use."
"I would like for there to be more detail in regards to the quality of our code i.e. how many failures occurred, how many passed based on industry standard metrics, etc."
"We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available."
"Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot."
"We had some specific features that we opened tickets on, although they were not earth-shattering. For example, the way the menus scroll could be improved because it does not have a bar, the way that people are used to, where you can move up and down."
"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."
BrowserStack is ranked 10th in Functional Testing Tools with 13 reviews while Sauce Labs is ranked 4th in Functional Testing Tools with 19 reviews. BrowserStack is rated 7.8, while Sauce Labs is rated 8.6. The top reviewer of BrowserStack writes "Unique features, useful geographical mimicking, but more integration needed". On the other hand, the top reviewer of Sauce Labs writes "Metrics about testing across the company are easily accessible, and it's easy to get teams up and running". BrowserStack is most compared with Perfecto, LambdaTest, Bitbar, CrossBrowserTesting and Micro Focus UFT One, whereas Sauce Labs is most compared with Perfecto, LambdaTest, Katalon Studio, Bitbar and Tricentis Tosca. See our BrowserStack vs. Sauce Labs report.
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We monitor all Regression Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
