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BrowserStack vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 22, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BrowserStack
Ranking in Functional Testing Tools
4th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
AI-Augmented Software-Testing Tools (1st)
Sauce Labs
Ranking in Functional Testing Tools
13th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (19th)
 

Mindshare comparison

As of July 2025, in the Functional Testing Tools category, the mindshare of BrowserStack is 10.7%, down from 11.2% compared to the previous year. The mindshare of Sauce Labs is 5.9%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

ANand Kale - PeerSpot reviewer
Good in the area of automation and offers a high test coverage to users
I integrated BrowserStack into our company's web and application test workflows because it has plugins that work with browsers and applications, allowing for cross-browser testing. BrowserStack was really helpful for cross-browser testing in areas involving mobiles, web applications, or tablets. The tool can help with the testing across all applications. I have not experienced any time-saving feature from the use of the tool. My company uses the product for real-device testing since it has a bunch of devices in our library. My company has a repository where we do manual testing. BrowserStack improved the quality of our company's applications. Improvements I have seen with the testing part revolve around the fact that it is able to do testing at a fast pace. The quality of the product is better since it can go through all the parts of the applications, meaning it can provide high test coverage. The tool is also good in the area of automation. The test coverage is higher, and the time taken during the testing phase is less due to automation. I have not used the product's integration capabilities since my company doesn't have the option to look at other QA testing tools like Selenium, which can be used for the automation capabilities provided. The product should offer more support for cross-browser testing, device testing, and testing across multiple devices. I rate the tool an eight out of ten.
AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"The most valuable features are the variety of tools available."
"We like the model device factory for iOS and Android devices."
"The device farm is one of the positive impacts we have seen from using BrowserStack."
"Maintenance of the solution is easy."
"The most valuable feature of BrowserStack is the ability to do manual testing."
"It's helpful for me to test on different devices."
"It is a stable solution. There's no lagging and jittering."
"It provides a comprehensive selection of browsers and platform versions for our test automations and CI/CD pipeline process. It also provides a comprehensive set of virtual mobile devices, which we can configure for our automation and availability. These features are valuable for us when it comes to testing our applications. We have a website and mobile applications that we want to test and diversify to various browsers and mobile devices as well as restore various versions. This helps us to find bugs that users might be facing and correct them."
"As stated earlier we use Sauce Labs for a combination of automated testing and manual testing. Therefore the most useful features are the ability to run the functional automated tests via a Sauce Labs tunnels which allows access to applications in our internal network. The second most useful feature is the manual side."
"Allows us to do JIRA Cloud and BambooHR Integration."
"The most valuable feature is the ability to easily test multiple browsers and versions, as well as off-loading our local environments using the SauceCloud."
"Sauce Labs provides us with more combinations to test, so we can keep adding platforms and devices to our network. That's been a very seamless experience. Let's say there's an iOS or a private device we need. Sauce Labs has helped get all those set up when needed."
"It provides zero maintenance browser instances."
"The custom capabilities that can be provided to Sauce Labs VMs during automated testing sessions are a valuable option for experimental or niche testing."
"Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."
 

Cons

"Adding better integration with frameworks, particularly testing frameworks like Robot, would be of more value to customers and make their jobs easier."
"Connectivity can sometimes mar the testing experience."
"BrowserStack should work on its Internet connectivity although issues only occur occasionally."
"BrowserStack operates at a slow pace, it could improve by making it faster."
"I would like for there to be more integration with BrowserStack and other platforms."
"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product."
"It is difficult to use for someone who has little to no experience."
"The only drawback is the speed, it will be good if we have a server in Asia too. It will be great if we can improve speed while initialization and execution."
"Integration with Github, as well as several other similar tools, could be improved."
"If I had to speak of an area that could be improved it would probably have to be the speed of interaction with the devices. There is at times a considerable amount of lag while using some of the virtual and at times even physical device farm"
"The real concern is the load time of applications or real devices when we start our tests. It takes some time to load the application or web browser. Sometimes, it is frustrating too. Since they are real devices, we understand it takes some time to load. However, if it were to improve, then that would be a great asset to the solution. So, we would like better responsive times when opening applications and running tests."
"They could improve the platform's customer support services."
"We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available."
"We encountered minor issues with stability from time to time but Sauce Labs continues to make improvements."
"Another feature that could still be improved on is more error clarity. Sometimes when running automated scripts the test will fail on the device side instead of the script and errors only show a 500 try again message instead of a detailed script that could of a been a timeout error from the code."
 

Pricing and Cost Advice

"My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
"The price of BrowserStack is high."
"Compared to other solutions, BrowserStack is one of the cheapest."
"There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
"BrowserStack could have a better price, but good things have a price."
"As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
"This solution costs less than competing products."
"The price is fine."
"Go ahead please. Try it at a smaller scale."
"Compared with other services, Sauce Labs is a bit expensive."
"Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
"When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
"​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
"We have an enterprise account; it has worked great for our needs."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
University
6%
Financial Services Firm
19%
Computer Software Company
12%
Retailer
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BrowserStack?
The product's initial setup phase was not very difficult.
What is your experience regarding pricing and costs for BrowserStack?
My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
What needs improvement with BrowserStack?
In terms of improvements, they can make it snappier. Everything kind of works. They have locked down the phones, which is problematic because there are some test cases that require access to things...
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Comparisons

 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about BrowserStack vs. Sauce Labs and other solutions. Updated: May 2025.
860,632 professionals have used our research since 2012.