BrowserStack vs Sauce Labs comparison

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9,179 views|7,176 comparisons
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7,860 views|5,489 comparisons
Comparison Buyer's Guide
Executive Summary
Updated on May 16, 2022

We performed a comparison between BrowserStack and Sauce Labs based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users report that the initial setup and deployment of both solutions is straightforward and fast.
  • Features: Users of both products are happy with their stability and scalability. BrowserStack users say it has a wide variety of devices and platforms available for testing but lacks integration options. Sauce Labs users like its live testing tool and say it is reliable and performs well. A few users mention that sometimes the speed of interaction with devices is a bit slow.
  • Pricing: Each of these products received mixed reviews in the pricing category. Some users of each solution feel that the price is too high.
  • ROI: BrowserStack users do not mention ROI. Sauce Labs users report a significant ROI.
  • Service and Support: BrowserStack users mention extensive online resources. Sauce Labs users are satisfied with the level of support they receive.

Comparison Results: Sauce Labs is the clear winner in this comparison. It is reliable, scales easily, and has a user-friendly dashboard. In addition, Sauce Labs has excellent customer support and its users report an impressive ROI.

To learn more, read our detailed BrowserStack vs. Sauce Labs Report (Updated: May 2023).
709,643 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"It's helpful for me to test on different devices.""The speed of the solution and its performance are valuable.""The integration is very good.""Maintenance of the solution is easy.""I have found that BrowserStack is stable.""The most valuable feature of BrowserStack is the ability to do manual testing.""The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices.""BrowserStack's best feature is browser testing across different platforms, including mobile."

More BrowserStack Pros →

"The most valuable feature is the ability to run concurrent automated tests up to a specified value, depending on what we are currently paying for.""From an infrastructure support perspective, the number of VMs, browsers installations and versions that we would be maintaining without Sauce Labs would be a lot. This includes not only the infrastructure costs, but also the maintenance costs and people's time. The labor cost associated with maintaining all of that would be considerably high. In terms of efficiency, having concurrent VMs with various browser combinations available has allowed us to run multiple executions by all our teams.""Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD.""Before implementing Sauce Labs, we tested physical devices that team members had to share. It was more feasible when we were all located in one office, but we couldn't leverage our offshore capacity. With this solution, we can do everything remotely, which is essential now that most of us work from home.""One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house. Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products.""Sauce Labs provides us with more combinations to test, so we can keep adding platforms and devices to our network. That's been a very seamless experience. Let's say there's an iOS or a private device we need. Sauce Labs has helped get all those set up when needed.""Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market.""The Failure Analysis feature is really important for us, one of the most important aspects. What is the root cause? Is it because we have a defect or is it that we have a test case that we need to fix or modify? The Failure Analysis is one of the main functionalities that I am exploring all the time in Sauce Labs... The Failure Analysis helps us to discover which test cases we need to work on."

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"I would like to see clearer visibility.""If you are inactive for 30 minutes, the solution will close.""BrowserStack is scalable, but cost is significant for those living in Mexico.""Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot.""We had some execution issues.""We are struggling to do local testing.""BrowserStack operates at a slow pace, it could improve by making it faster.""The solution is slow."

More BrowserStack Cons →

"I can't remove team members that have left the organization. I can only set them as inactive. It would be really nice to clean up my data and delete them from the team management.""Another aspect that could be improved is having the virtual devices boot up a little quicker. Sometimes we wait up to a minute before a device is available. It would be nice if that was 30 seconds or so.""This product is not super scalable, because you have a very specific number of VMs that you can use.""I would like for there to be more detail in regards to the quality of our code i.e. how many failures occurred, how many passed based on industry standard metrics, etc.""We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available.""Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot.""We had some specific features that we opened tickets on, although they were not earth-shattering. For example, the way the menus scroll could be improved because it does not have a bar, the way that people are used to, where you can move up and down.""Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."

More Sauce Labs Cons →

Pricing and Cost Advice
  • "There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
  • "BrowserStack could have a better price, but good things have a price."
  • "The price of BrowserStack is high."
  • "Compared to other solutions, BrowserStack is one of the cheapest."
  • More BrowserStack Pricing and Cost Advice →

  • "The pricing is definitely on the higher end, and there are other options that are more cost-effective."
  • "With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
  • "We did initially go with Sauce Labs because of the pricing and integration."
  • "The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
  • "We pay for a specific number of VMs."
  • "Their pricing is incredibly competitive."
  • "The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
  • "They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
  • More Sauce Labs Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices.
    Top Answer:Compared to other solutions, BrowserStack is one of the cheapest.
    Top Answer:We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues. I would like to have more online video demonstrations… more »
    Top Answer:The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL that has the entire grid of desktops, web browsers, and mobile devices. They… more »
    Top Answer:With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the… more »
    Top Answer:We use it for automated testing. For our company, we do web testing automation. We run our test suites containing Java-based scripts and automate the entire mobile or web application. We've 500 to 600… more »
    Average Words per Review
    Average Words per Review
    Learn More
    BrowserStack is a cloud-based cross-browser testing tool that enables developers to test their websites across various browserson different operating systems and mobile devices, without requiring users to install virtual machines, devices or emulators.

    Sauce Labs is a functional testing tool that ensures your apps and websites work flawlessly on every browser, OS, and device. The solution allows you to automate functional testing on multiple operating systems and browsers, emulating the way that a user would use the website. With Sauce Labs, you can also run tests on various operating system and browser combinations in parallel, reducing the amount of time to get results. The Sauce Labs solution provides enterprise-grade security, scalability, and reliability.

    Sauce Labs Features

    Sauce Labs has many valuable key features. Some of the most useful ones include:

    • Automated cross-browser testing
    • Mobile testing
    • Secure tunneling protocol
    • Usage reporting
    • Enterprise security
    • Provisioning
    • Centralized user account management
    • Access controls
    • Support for Selenium, Appium, and JUnit Testing

    Sauce Labs Benefits

    There are many benefits to implementing Sauce Labs. Some of the biggest advantages the solution offers include:

    • Speed up development time: The solution makes it possible for you to test web and mobile apps in parallel and accelerate your testing time by up to 10x or more. Using Sauce Labs, you can increase developer productivity because your teams will be able to spend less time with test maintenance and debug faster.
    • No worrying about infrastructure: With Sauce Labs, you don’t have to buy or maintain more servers or mobile devices. You also don’t need to worry about updating browsers or VM licenses. Sauce Labs allows you to easily scale your tests with parallelization to speed up test cycles and boost capacity on their reliable cloud.
    • Run tests securely: The solution enables you to securely run your scripts and access your data and files from behind your firewall. Sauce Labs generates single-use VMs for every test and destroys them immediately afterwards so your data always remains secure.
    • Easy integration for your CI systems: Sauce Labs automated testing platform integrates with Jenkins, Bamboo, Microsoft VSTS, and others so you can test as fast as you develop. In addition, you can share results instantly by using the solution’s simple plugins.

    Reviews from Real Users

    Sauce Labs is a solution that stands out when compared to many of its competitors. It has valuable features that include error logging, helpful dashboards, and its browser.

    Joel A., Product Manager - Data & APIs at a marketing services firm, says, "The error logging is very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."

    Savio D., Sr. IT Architect at a healthcare company, mentions, "Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."

    PeerSpot reviewer, Rob L., Director of Quality Assurance - Shared Service at a financial services firm, writes, “The most valuable feature for us is the browser. The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.”

    Learn more about BrowserStack
    Learn more about Sauce Labs
    Sample Customers
    Microsoft, RBS, jQuery, Expedia, Citrix, AIG, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
    Top Industries
    Computer Software Company44%
    Financial Services Firm22%
    Manufacturing Company11%
    Marketing Services Firm11%
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company7%
    Healthcare Company14%
    Media Company10%
    Computer Software Company10%
    Marketing Services Firm8%
    Computer Software Company19%
    Financial Services Firm15%
    Insurance Company7%
    Company Size
    Small Business26%
    Midsize Enterprise32%
    Large Enterprise42%
    Small Business19%
    Midsize Enterprise14%
    Large Enterprise67%
    Small Business25%
    Midsize Enterprise20%
    Large Enterprise55%
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise69%
    Buyer's Guide
    BrowserStack vs. Sauce Labs
    May 2023
    Find out what your peers are saying about BrowserStack vs. Sauce Labs and other solutions. Updated: May 2023.
    709,643 professionals have used our research since 2012.

    BrowserStack is ranked 10th in Functional Testing Tools with 13 reviews while Sauce Labs is ranked 4th in Functional Testing Tools with 19 reviews. BrowserStack is rated 7.8, while Sauce Labs is rated 8.6. The top reviewer of BrowserStack writes "Unique features, useful geographical mimicking, but more integration needed". On the other hand, the top reviewer of Sauce Labs writes "Metrics about testing across the company are easily accessible, and it's easy to get teams up and running". BrowserStack is most compared with Perfecto, LambdaTest, Bitbar, CrossBrowserTesting and Micro Focus UFT One, whereas Sauce Labs is most compared with Perfecto, LambdaTest, Katalon Studio, Bitbar and Tricentis Tosca. See our BrowserStack vs. Sauce Labs report.

    See our list of best Regression Testing Tools vendors and best Functional Testing Tools vendors.

    We monitor all Regression Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.