Perfecto vs Sauce Labs comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Perfecto and Sauce Labs based on real PeerSpot user reviews.

Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Perfecto vs. Sauce Labs Report (Updated: November 2023).
745,775 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We are able to offer a quality product that has been tested fully, which improves our customer satisfaction. That is a good thing. It has also reduced our IT infrastructure cost. We don't have to spend a lot on setting up infrastructure, which becomes redundant or obsolete very soon. It helps in offsetting that cost.""The automated test reporting functionality is the most valuable feature. We use the CI Dashboard. It's very important as it is the main reporting tool for our automated tests.""I also like the reporting functions. We are constantly downloading these reports and sharing them with our final customers. They help us understand what kind of bugs are happening through the applications. The recording feature is handy because it lets us see a video of the process we run through the pipeline and discover the point at which the automation is breaking.""The number one feature, which if we didn't have out-of-the-box would be missed, is the fact that we have video execution. That gives us the ability to view errors or defects in the progression, from beginning to the end of the video.""In terms of cross-platform testing, they offer all of it, every device available in the market. It covers real scenarios that mimic production so that we don't miss out on any devices that our clients might be using to run the applications we develop. It's been great and very helpful.""There are a whole bunch of things that I like about the solution, but I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. The reports are very detailed.""Their team is really great to work with. They're very flexible, and they always show care. They prioritize our work, our company, and our working relationship. I appreciate the ad hoc sessions that they schedule to provide help with troubleshooting, provide the information that we're looking for, or do a demo of a new feature that they have. They're always willing and very quick to get that scheduled for us. I appreciate that a lot.""Mobile testing is the most valuable feature as it has reduced dependency on physical devices. We are located offshore and we don't have the physical devices, and shipping physical devices after every new release would be a difficult task. But with Perfecto, it is easy."

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"Before implementing Sauce Labs, we tested physical devices that team members had to share. It was more feasible when we were all located in one office, but we couldn't leverage our offshore capacity. With this solution, we can do everything remotely, which is essential now that most of us work from home.""They update for the latest browsers and mobile phones and support a lot of combinations. They have 1,000-plus desktop combinations and browser versions, which is really great. We need that at Applause. The all-in-one testing suite aspect of it is really important because most of our clients prefer to go to one place.""Our machines are mostly Windows. Being able to test with Safari, on a Mac, and other types of browser pieces without having to manage all the infrastructure is the biggest feature that our team enjoys.""Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve.""The most valuable feature is the ability to run concurrent automated tests up to a specified value, depending on what we are currently paying for.""Since this is an all-in-one testing site, we are able to take advantage of the browser OS combinations, mobile emulators and simulators, and real mobile devices. This is important to us since we have a variety of users, browsers, OS, etc.""From an infrastructure support perspective, the number of VMs, browsers installations and versions that we would be maintaining without Sauce Labs would be a lot. This includes not only the infrastructure costs, but also the maintenance costs and people's time. The labor cost associated with maintaining all of that would be considerably high. In terms of efficiency, having concurrent VMs with various browser combinations available has allowed us to run multiple executions by all our teams.""With Sauce Labs, we have a whole universe of devices: Galaxy, all the iPhones, and all the operating system versions. All our software developers are able to test on a multitude of different devices."

More Sauce Labs Pros →

Cons
"We feel that Perfecto is a little slow. If they could improve on that slowness in accessing the app, when we want to click a button, that would be great because we feel the difference. An improvement in the connectivity speed is required.""I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have.""If we could run an accessibility test in Perfecto against builds, it would help us a lot. Currently, that's a very manual process for us. We haven't found a tool that can do accessibility scans for iOS and doesn't depend on engineering effort. Having a feature related to that would be really awesome for us.""We don't use Perforce's BlazeMeter with Perfecto. From my perspective, it's not really relevant.""We've had a couple of issues lately with videos not loading or browsers dying after some execution, although that happens very rarely.""There could be some improvements done on the interface. At times, there has been a bit of a struggle when finding things on the interface. A UI revamp would be a better option in future. That UI hasn't changed much in a long time, so I think they could just make it a bit better so that people could find stuff easily and intuitively.""Its performance should be improved. Anything to speed up the user interface would be a great help. We've had a lot of pain with their migration from a product UI that was based on Adobe Flash to the new product that is based on HTML5. Migrations like that seemed to be very painful and not a real smooth process. We're still sort of recovering from that migration from old technology to new, and we haven't got all the functionality ported over that we used to have on the old UI.""Previously, we used the cradle. Every time the mobile was blocking it, we would have to ask Perfecto to provide another one. That took a lot of time away from us."

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"One of the challenging areas for us is the reporting and the matrix. It should be based on roles, but right now it is only available for the admin role. The admin role can really do a lot of stuff, but our infrastructure team, which holds the admin role, is not ready to hand it over to us on the testing team. If Sauce Labs had permissions associated with roles, where this role could do this activity and that role could do that activity, it would be easier for us.""Latency, due to Sauce Labs being a cloud-based solution, has been a concern. We work in different continents and countries, but last time I checked, Sauce Labs was only offering two data centers, one in the EU and another in the US. If you're not in either of those two places, you would have latency and issues running your test cases.""When we were in development, it was a bit of a pain because we have onshore and offshore development. One of our development shops is in India, and we were running tests over there. When some of the users tried to log in, it was slow for them or we didn't have enough licenses. That was during the core development before we even launched.""We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available.""Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States.""I may not know what should be improved on the platform, but I think it could offer a greater variety of testing solutions. I know there might be competing solutions that cover more things I'm unaware of, and it could expand a bit more. We've done a lot of automated testing scenarios, and that's all the rage these days, so I think Sauce Labs could look at potential ways to improve and cover other scenarios.""Sauce Labs' dashboard could be improved by adding more filters and allowing more customization options. There was one instance where the dashboard on the Sauce Labs UI didn't meet our requirements, so we had to use the Sauce Labs API to create some apps and dashboards on our own. The API endpoints could be a little more robust and customizable.""I can't remove team members that have left the organization. I can only set them as inactive. It would be really nice to clean up my data and delete them from the team management."

More Sauce Labs Cons →

Pricing and Cost Advice
  • "I am not sure about its pricing, but from our perspective, licensing has been easy. Anytime I have new users or requests for users that want to get added, it's a very simple process. I just give the architectural owner of the product the name and email address, and they're able to easily add a new user. We don't have any issues in regards to getting licenses, but I don't have any insights into pricing."
  • "Pricing is an area where Perfecto can do a little better. When we obtain additional licenses, we enter into negotiations with them."
  • "Although Perfecto is a good product for us to use, it is a bit expensive. It takes management a bit of work to find the appropriate funding for us to keep Perfecto. I imagine there could be some way to make it more accessible."
  • "Perfecto is about 30-40% cheaper than Device Anywhere. That was a big reason why we switched. Perfecto also solves some of the issues that we had with Device Anywhere. We have grown by 100% since we started to use Perfecto, and now we have devices roaming. When we look at the competition, we would still stick with Perfecto."
  • "Pricing-wise, it is fine. It is not as expensive as what we used to have in the past from HP, IBM, and others. It is decently priced."
  • "It's definitely on the higher end of prices for this type of service."
  • "Perfecto has definitely saved us on the costs and efforts of having to maintain our own virtual test environment. We lost about 20 devices in the past to maintenance and audit. That was a massive loss for us, as a company, because we were giving devices to someone, but don't know whether we would get it back or not. Having those virtual labs, we don't need to worry about these kinds of things. We are easily saving $5,000 to $10,000 a month on device costing."
  • "Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts when we sell Perfecto projects and licenses to our customers."
  • More Perfecto Pricing and Cost Advice →

  • "The pricing is definitely on the higher end, and there are other options that are more cost-effective."
  • "With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
  • "We did initially go with Sauce Labs because of the pricing and integration."
  • "The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
  • "We pay for a specific number of VMs."
  • "Their pricing is incredibly competitive."
  • "The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
  • "They could improve on the pricing because it seems pretty expensive. I'm sure it's justified, but it's expensive."
  • More Sauce Labs Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Mobile testing is the most valuable feature as it has reduced dependency on physical devices. We are located offshore and we don't have the physical devices, and shipping physical devices after every… more »
    Top Answer:Perfecto's price is excellent compared to other products with similar features. It was the lowest of the three we evaluated. We also established a partnership with Perfecto, so they provide discounts… more »
    Top Answer:It is slow compared to physical device testing. The interactive speed could be improved. And sometimes we have issues with our app not working properly with Perfecto. Even though it is working… more »
    Top Answer:The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL that has the entire grid of desktops, web browsers, and mobile devices. They… more »
    Top Answer:With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the… more »
    Top Answer:We use it for automated testing. For our company, we do web testing automation. We run our test suites containing Java-based scripts and automate the entire mobile or web application. We've 500 to 600… more »
    Ranking
    5th
    Views
    3,486
    Comparisons
    2,460
    Reviews
    18
    Average Words per Review
    1,397
    Rating
    8.6
    3rd
    Views
    4,415
    Comparisons
    3,223
    Reviews
    19
    Average Words per Review
    1,472
    Rating
    8.7
    Comparisons
    Also Known As
    Perfecto Mobile, Perfecto Web
    Learn More
    Overview

    Perfecto is a cloud-based mobile app testing tool that is designed to help test applications on different operating systems and devices. The solution lets users automate processes related to advanced test scenarios and access browser versions and devices according to individual requirements. With Perfecto’s smart test execution capabilities, teams can manage testing across web and mobile platforms using a single script, conduct parallel testing for large test suites, and design advanced user-based test scenarios to accelerate app release cycles. The solution is also helpful for IT departments, providing insights into biometrics, device vitals, audio injection, network throttling, packet loss, and rotation data to meet desired end-user conditions that align with business priorities.

    Perfecto Features

    Perfecto has many valuable key features. Some of the most useful ones include:

    • Live Stream analysis
    • Reporting/analytics
    • Activity dashboard
    • Action-word testing
    • Bug tracking
    • Debugging
    • BDD & codeless automation
    • Model-based testing
    • Real-time monitoring
    • Role-based permissions
    • User management
    • Test failure analysis
    • Real user simulation

    Perfecto Benefits

    There are many benefits to implementing Perfecto. Some of the biggest advantages the solution offers include:

    • Streamlined test creation: When you use Perfecto, test creation is easy for your teams. Testing frameworks, like Appium, allows you to scale automated test scripts without any issues.
    • Scalable test execution: Perfecto enables you to accelerate your mobile app testing and is elastically-scaled with no single point of failure, so you can get the testing cadence you need. In addition, the solution makes it possible for you to execute tests from within IDEs as well as through CI servers like Jenkins.
    • Superior application quality for mobile: By using Perfecto, you can maximize continuous testing and shift quality by combining the solution with BlazeMeter. Together, these two solutions can help you measure mobile user experience, produce high-quality test data on demand, and create realistic mock services.
    • AI-driven test automation dashboards: The solution’s unique dashboards and heatmaps give you high-level visibility with timelines and trends.
    • Cloud-based lab: Perfecto’s Smart Testing Lab gives you the tools you need to quickly test your mobile app against thousands of permutations.

    Reviews from Real Users

    Perfecto is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has fantastic testing, reporting, and automation capabilities.

    Roland C., QA Lead at BMO Financial, says, “The most valuable would be their Live Stream analysis, where I can see the live analysis of all the executions on a single device or multiple devices as well as track them. The live analysis and reporting would be the single most valuable feature.”

    Andy B., Systems Engineer at a financial services firm, writes, “I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. Perfecto is excellent when it comes to executing cross-platform testing.”

    A Director, QE Automation & Analytics at a financial services firm, says, “The most valuable feature is cloud-based automation and testing.”

    Another PeerSpot reviewer, Kristina B., Product Manager at a manufacturing company, states, “The solution allows us to do seamless cross-platform testing, saves time, and comes with excellent customer service.”

    Sauce Labs is a functional testing tool that ensures your apps and websites work flawlessly on every browser, OS, and device. The solution allows you to automate functional testing on multiple operating systems and browsers, emulating the way that a user would use the website. With Sauce Labs, you can also run tests on various operating system and browser combinations in parallel, reducing the amount of time to get results. The Sauce Labs solution provides enterprise-grade security, scalability, and reliability.

    Sauce Labs Features

    Sauce Labs has many valuable key features. Some of the most useful ones include:

    • Automated cross-browser testing
    • Mobile testing
    • Secure tunneling protocol
    • Usage reporting
    • Enterprise security
    • Provisioning
    • Centralized user account management
    • Access controls
    • Support for Selenium, Appium, and JUnit Testing

    Sauce Labs Benefits

    There are many benefits to implementing Sauce Labs. Some of the biggest advantages the solution offers include:

    • Speed up development time: The solution makes it possible for you to test web and mobile apps in parallel and accelerate your testing time by up to 10x or more. Using Sauce Labs, you can increase developer productivity because your teams will be able to spend less time with test maintenance and debug faster.
    • No worrying about infrastructure: With Sauce Labs, you don’t have to buy or maintain more servers or mobile devices. You also don’t need to worry about updating browsers or VM licenses. Sauce Labs allows you to easily scale your tests with parallelization to speed up test cycles and boost capacity on their reliable cloud.
    • Run tests securely: The solution enables you to securely run your scripts and access your data and files from behind your firewall. Sauce Labs generates single-use VMs for every test and destroys them immediately afterwards so your data always remains secure.
    • Easy integration for your CI systems: Sauce Labs automated testing platform integrates with Jenkins, Bamboo, Microsoft VSTS, and others so you can test as fast as you develop. In addition, you can share results instantly by using the solution’s simple plugins.

    Reviews from Real Users

    Sauce Labs is a solution that stands out when compared to many of its competitors. It has valuable features that include error logging, helpful dashboards, and its browser.

    Joel A., Product Manager - Data & APIs at a marketing services firm, says, "The error logging is very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."

    Savio D., Sr. IT Architect at a healthcare company, mentions, "Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."

    PeerSpot reviewer, Rob L., Director of Quality Assurance - Shared Service at a financial services firm, writes, “The most valuable feature for us is the browser. The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.”

    Offer
    Learn more about Perfecto
    Learn more about Sauce Labs
    Sample Customers
    Virgin Media, Paychex, Rabobank, R+V, Discover
    Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
    Top Industries
    REVIEWERS
    Financial Services Firm44%
    Insurance Company11%
    Comms Service Provider11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company17%
    Manufacturing Company8%
    Insurance Company6%
    REVIEWERS
    Healthcare Company14%
    Computer Software Company10%
    Media Company10%
    Marketing Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm17%
    Retailer7%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business4%
    Midsize Enterprise4%
    Large Enterprise92%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise11%
    Large Enterprise68%
    REVIEWERS
    Small Business25%
    Midsize Enterprise20%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise70%
    Buyer's Guide
    Perfecto vs. Sauce Labs
    November 2023
    Find out what your peers are saying about Perfecto vs. Sauce Labs and other solutions. Updated: November 2023.
    745,775 professionals have used our research since 2012.

    Perfecto is ranked 5th in Test Automation Tools with 18 reviews while Sauce Labs is ranked 3rd in Test Automation Tools with 19 reviews. Perfecto is rated 8.6, while Sauce Labs is rated 8.6. The top reviewer of Perfecto writes "Its reporting allows us to have a clear view regarding what tests have been executed". On the other hand, the top reviewer of Sauce Labs writes "Metrics about testing across the company are easily accessible, and it's easy to get teams up and running". Perfecto is most compared with BrowserStack, Appium, AWS Device Farm, Katalon Studio and Tricentis Tosca, whereas Sauce Labs is most compared with BrowserStack, LambdaTest, Katalon Studio, Tricentis Tosca and Bitbar. See our Perfecto vs. Sauce Labs report.

    See our list of best Test Automation Tools vendors and best Functional Testing Tools vendors.

    We monitor all Test Automation Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.