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CrossBrowserTesting vs Zeenyx AscentialTest comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
29th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Zeenyx AscentialTest
Ranking in Functional Testing Tools
25th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
Test Management Tools (22nd)
 

Mindshare comparison

As of September 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.9% compared to the previous year. The mindshare of Zeenyx AscentialTest is 2.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Zeenyx AscentialTest2.0%
CrossBrowserTesting1.3%
Other96.7%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Tobias Roth - PeerSpot reviewer
Software developer at Weiss GmbH Softwarelösungen
Robust automation with reusable steps and seamless integration
The concept of reusable steps in Zeenyx AscentialTest has significantly enhanced our test automation efficiency. Encapsulating common actions into modular steps reduces redundancy in test scripts and ensures consistency across scenarios. This approach streamlines maintenance efforts, allowing updates to be applied universally, making our test suite more agile and adaptable to evolving project requirements. The concept of reusable steps is a key factor in maximizing reusability and maintainability in our test automation strategy. AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows. This capability ensures precise interaction with various components of an application's interface, further enhancing the reliability and effectiveness of our automated tests.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our site's conversion from a static to an adaptive flexible layout was a major goal for our web site, and CrossBrowserTesting was an invaluable tool for trying out that new code."
"The technical support is good."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"The ability to replay sessions is valuable for tracking down issues."
"Overall, this solution has proved useful to our organization, and with future improvements and the hopeful addition of devices, it will continue to be a tool we use daily."
"It has increased the speed of our regression testing."
"Due to serious testing needs across platforms and devices, we found CrossBrowserTesting a useful tool as it has the capability for functional testing, UI testing, automated testing just on few clicks."
"The most valuable feature of AscentialTest for us is that it fully supports PowerBuilder."
"It's been really easy to automate the same applications TestComplete struggled with."
"Productivity increased by almost 10 times after using AT for test automation as manually it was taking almost a day or three days (sometimes a week) effort to do data verification of expected and actual excel files with huge number of columns and rows (approximately 50 columns and thousands of rows)."
"Our web site is dynamically generated to each user, so much so that the only testing solution we found was AscentialTest."
"Customer service is excellent; very helpful in addressing the issues and never hesitant in accepting the issues from their end; very responsive and quick to provide assistance."
"It’s been really easy to automate the same application TestComplete struggled with, and I have been able to automate two of our key applications in just a few months, even without taking their training."
"Customer Service: Zeenyx team provides a wonderful customer support for any kind of issues we face and they worked along with us and provided solutions as early as possible too."
"I am a 30+ year IT professional and the level of support I have gotten has been unparalleled."
 

Cons

"I had some problems with the local connection, but there is someone that can help us always on customer support chat."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"Sometimes the testing is slow."
"Automated testing could be improved."
"The speed to connect to mobile devices needs improvement, and sometimes the connection fails."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"Elements of 'real' mobile/tablet testing could be sped up, as I still sometimes experience lag, which no one loves."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"It would be better if the support for Web Tables and Siebel Tables are readily available and made more simpler as they are encountered quite often while automating the apps."
"Streamlining the retrieval of results from individual test set runs would be beneficial."
"The product can be improved a little bit with regards to the UI as the panels are too many."
"I would like to see an improvement in the User Interface."
"The product does have limitations on how certain project files are locked (checked-out)."
"Classes are not as object-oriented as I would like, but I am a programmer and not QA so I expect a lot."
"The only thing I can't wait for is for Zeenyx to add automating Mobile apps."
"It would be great if AscentialTest supported the license server being in the cloud."
 

Pricing and Cost Advice

"CrossBrowserTesting offered the best value for its price."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"SmartBear offers bundles of products that work together."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"Once it starts generating ROI, which for us took between three and six months, one will not even think about the investment."
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
10%
Outsourcing Company
9%
Financial Services Firm
9%
Outsourcing Company
18%
Construction Company
15%
Manufacturing Company
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise4
 

Also Known As

No data available
AscentialTest
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
TJX Companies, Nuance Communications, Ericsson Inc., Transatlantic Reinsurance Company, Accenture, Nutrition Coordinating Center, Univ. of MN, iConectiv, Fortress Software, and LMP Corp.
Find out what your peers are saying about CrossBrowserTesting vs. Zeenyx AscentialTest and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.