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CrossBrowserTesting vs OpenText Business Processing Testing comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
28th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
OpenText Business Processin...
Ranking in Functional Testing Tools
37th
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.4%, up from 0.9% compared to the previous year. The mindshare of OpenText Business Processing Testing is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
CrossBrowserTesting1.4%
OpenText Business Processing Testing0.9%
Other97.7%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
RR
Consultant at Infrasoft Technologies
Helpful solution that enables us to execute our use cases
There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be a lot easier to understand if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I must acknowledge that the customer support has been A++ when I have run into problems."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"This solution helps lower the overhead cost associated with buying multiple devices."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"The ability to choose from many devices is the best feature."
"It has increased the speed of our regression testing."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"The big difference with BPT over conventional frameworks with which I have worked is that BPT allows me to separate test development from automation development."
"The most valuable feature of the solution is that even a nontechnical tester, like a functional tester or a business analyst, can use it once the components are ready."
"We can now take test automation through the entire business process -- testing web service availability before automated test packs start, sending and retrieving data via web-services and control of all web service testing in a single tool, along with the GUI testing of business processes across a multitude of platforms from java web through to AS400 green screen terminal apps."
"Because everyone can create test cases, not only the quantity but also the quality is improved, which results in less defects in production."
"ROI is pretty good as the approach of framework allows virtually everyone to take part in designing test cases."
"The solution is quite stable with SAP. It's nice. I use it extensively."
"The BPT framework is very modular."
"This solution is very helpful to me, and I use it to execute my use cases without a manual interface."
 

Cons

"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"There should be more detailed training on CrossBrowserTesting."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"Automated testing could be improved."
"I had some problems with the local connection, but there is someone that can help us always on customer support chat."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"Technical support lacks efficiency and all they do is to move in circles by opening new tickets and all the related stuffs without any intention of solving the real problem."
"Initial releases we used of the product (v12) were a little unstable, but with the release of v12.01, we had no further issues."
"To be honest, technical support is not that great."
"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool."
"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be very easier to understand it if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool."
"Test execution speed has been my biggest concern."
"The solution shouldn't be so tightly integrated with the ALM tool that they have. It should have its own base rather than the repository."
"The only one I can really think of is speed to test execution."
 

Pricing and Cost Advice

"CrossBrowserTesting offered the best value for its price."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"SmartBear offers bundles of products that work together."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
16%
Financial Services Firm
10%
Comms Service Provider
9%
Performing Arts
6%
Financial Services Firm
20%
Construction Company
18%
Educational Organization
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise5
 

Also Known As

No data available
Micro Focus Business Process Testing, Business Process Testing, HPE Business Process Testing
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Migros Bank AG
Find out what your peers are saying about CrossBrowserTesting vs. OpenText Business Processing Testing and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.