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CrossBrowserTesting vs OpenText Business Processing Testing comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
26th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
OpenText Business Processin...
Ranking in Functional Testing Tools
36th
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.6%, up from 0.7% compared to the previous year. The mindshare of OpenText Business Processing Testing is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
CrossBrowserTesting1.6%
OpenText Business Processing Testing0.8%
Other97.6%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
RR
Consultant at Infrasoft Technologies
Helpful solution that enables us to execute our use cases
There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be a lot easier to understand if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, this solution has proved useful to our organization, and with future improvements and the hopeful addition of devices, it will continue to be a tool we use daily."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"CrossBrowserTesting improved my organization because it eliminates the need for a physical device with a tester to cover our used browsers."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"Overall, the product does what we need and does it well."
"This solution is very helpful to me, and I use it to execute my use cases without a manual interface."
"The solution is quite stable with SAP. It's nice. I use it extensively."
"Because everyone can create test cases, not only the quantity but also the quality is improved, which results in less defects in production."
"The BPT framework is very modular."
"This solution is very helpful to me. I use it to execute my use cases without a manual interface."
"ROI is pretty good as the approach of framework allows virtually everyone to take part in designing test cases."
"The most valuable feature of the solution is that even a nontechnical tester, like a functional tester or a business analyst, can use it once the components are ready."
"The big difference with BPT over conventional frameworks with which I have worked is that BPT allows me to separate test development from automation development."
 

Cons

"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems."
"There should be more detailed training on CrossBrowserTesting."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"This solution would benefit from faster testing and support for more devices."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"To be honest, technical support is not that great."
"The only one I can really think of is speed to test execution."
"Test execution speed has been my biggest concern."
"The solution shouldn't be so tightly integrated with the ALM tool that they have. It should have its own base rather than the repository."
"The solution shouldn't be so tightly integrated with the ALM tool that they have. It should have its own base rather than the repository."
"Initial releases we used of the product (v12) were a little unstable, but with the release of v12.01, we had no further issues."
"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be very easier to understand it if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool."
"Technical support lacks efficiency and all they do is to move in circles by opening new tickets and all the related stuffs without any intention of solving the real problem."
 

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"CrossBrowserTesting offered the best value for its price."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"SmartBear offers bundles of products that work together."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Construction Company
8%
Transportation Company
8%
Performing Arts
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise5
 

Also Known As

No data available
Micro Focus Business Process Testing, Business Process Testing, HPE Business Process Testing
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Migros Bank AG
Find out what your peers are saying about CrossBrowserTesting vs. OpenText Business Processing Testing and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.