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CrossBrowserTesting vs HeadSpin comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
HeadSpin
Ranking in Functional Testing Tools
31st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
Mobile APM (7th), Mobile App Testing Tools (8th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.8% compared to the previous year. The mindshare of HeadSpin is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
CrossBrowserTesting1.3%
HeadSpin0.9%
Other97.8%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Saorabh Singh - PeerSpot reviewer
Senior Manager - QA at Games24x7
It fulfills everything from automation to manual performance
The most valuable features of the product are the performance parameters it gives us, as well as the seamless connectivity with our automation suites. I am also pleased with the continuous enhancements made to HeadSpin. There have been many features added since we started using the product, and all of them are useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration."
"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."
"Selenium Grid allows testing multiple platforms to insure functionality for most users."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"Video recording of the script running in a cloud server."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."
"The most valuable feature is that this is the first connected intelligence all-in-one platform."
"The most valuable features of the product are the performance parameters it gives us."
"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."
 

Cons

"I have had quite a few issues trying to use a virtual machine to test our application on."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"Sometimes the testing is slow."
"Elements of 'real' mobile/tablet testing could be sped up."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"Support and pricing could be improved."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
 

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"I believe the licensing cost is cheap because it's a total solution, hardware, license and software."
"It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."
"We have a yearly license for 16 devices."
"It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Performing Arts
9%
Government
8%
University
8%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
13%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
No data available
 

Comparisons

 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra
Find out what your peers are saying about CrossBrowserTesting vs. HeadSpin and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.