ControlUp vs IBM SevOne Network Performance Management (NPM) comparison

ControlUp and IBM are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #32 with an average rating of 8.0, while IBM is ranked #46 with an average rating of 7.5. ControlUp holds a 1.1% mindshare in IM, compared to IBM’s 0.8% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 96% of IBM users who would recommend it.

ControlUp

Read 12 ControlUp reviews

2,431 Views
1,288 Comparison Views

100% willing to recommend

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

3,214 Views
1,221 Comparison Views

96% willing to recommend

ControlUp

IBM SevOne Network Performa...

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

IBM SevOne Network Performance Management and ControlUp compete in the network and endpoint monitoring categories. IBM SevOne has an edge with its scalable network visibility, while ControlUp benefits from advanced endpoint insights.

Features: IBM SevOne provides agentless monitoring with extensive network visibility and real-time reporting, making it ideal for infrastructure oversight. Its scalability and device self-certification also stand out. ControlUp focuses on endpoint monitoring with task automation scripts and valuable insights into endpoint activities, offering an efficient resource management solution.

Room for Improvement: IBM SevOne should enhance data migration and upgrade processes and improve baselining and reporting interfaces. ControlUp needs better integration capabilities and more robust network infrastructure monitoring support. Enhancements in report generation and alert customization are also suggested.

Ease of Deployment and Customer Service: IBM SevOne mainly supports on-premises deployments, with some hybrid and private cloud options. Its customer service is praised for engagement and efficiency, though regional support inconsistencies exist. ControlUp supports hybrid, on-premises, and public cloud environments. Its customer service is robust, but seamless service integration needs improvement.

Pricing and ROI: IBM SevOne's pay-as-you-grow model offers flexibility, though costs can rise with increased monitoring needs. The tool delivers significant ROI by avoiding high license fees and improving network management. ControlUp offers competitive pricing, cost-effective for its advanced endpoint monitoring features. Its ROI improves operational efficiencies and reduces troubleshooting times.

To learn more, read our detailed ControlUp vs. IBM SevOne Network Performance Management (NPM) Report (Updated: July 2025).

Buyer's Guide

ControlUp vs. IBM SevOne Network Performance Management (NPM)

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

8.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (6th)

IBM SevOne Network Performa...

Ranking in IT Infrastructure Monitoring

46th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (47th), Server Monitoring (20th), Log Management (46th), Cloud Monitoring Software (30th)

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 1.1%, up from 0.8% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 0.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Richasvi Tripathi

Solutions Developer at HCL Technologies

Used to monitor several devices, but most reports do not give information of all the devices

We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.

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Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The script-based actions have allowed us to extend the core reporting capabilities."

"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."

"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

"The visual look of the interface is very easy to understand what is happening and somewhat why it's happening."

"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."

"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."

More ControlUp pros

"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."

"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."

"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."

"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."

"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."

"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."

"I like SevOne's network flow reporting."

"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."

More IBM SevOne Network Performance Management (NPM) pros

Cons

"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."

"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

"There is area for improvement, maybe in the reporting. It could use some work in reporting."

"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."

"Most reports give information about the top 100 devices, but not all of the devices."

"It can be improved by including script-based scheduling."

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."

More ControlUp cons

"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

"The GUI: both the dashboard/user view and the admin tool."

"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."

"User-friendly, multi-tenancy."

"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

"Some similar solutions offer end-to-end visibility."

More IBM SevOne Network Performance Management (NPM) cons

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."

"Based on my experience, ControlUp is not that expensive."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"It is inexpensive compared to other monitoring tools."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"There are cheaper solutions available."

"The pricing has been fair."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Healthcare Company

11%

Insurance Company

Manufacturing Company

14%

Financial Services Firm

14%

Computer Software Company

11%

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.

See all answers

What needs improvement with ControlUp Real-time?

There is area for improvement, maybe in the reporting. It could use some work in reporting.

See all answers

What is your primary use case for ControlUp Real-time?

My use cases include everything, and I don't mean that facetiously. I mean everything. We manage the servers, manage user sessions, manage everything. We monitor monitoring and take actual actions,...

See all answers

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

See all answers

What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

See all answers

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

See all answers

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Product Reports

Buyer's Guide

ControlUp

August 2025

Download ControlUp product report

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

August 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Also Known As

No data available

SevOne

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

ControlUp

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Buyer's Guide

ControlUp vs. IBM SevOne Network Performance Management (NPM)

July 2025

Free Report: ControlUp vs. IBM SevOne Network Performance Management (NPM)

Find out what your peers are saying about ControlUp vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: July 2025.

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