Dynatrace vs IBM SevOne Network Performance Management (NPM) comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Dynatrace
Ranking in Log Management
4th
Average Rating
8.8
Number of Reviews
342
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)
IBM SevOne Network Performa...
Ranking in Log Management
37th
Average Rating
8.4
Number of Reviews
53
Ranking in other categories
Network Monitoring Software (39th), Server Monitoring (16th), IT Infrastructure Monitoring (35th), Cloud Monitoring Software (28th)
 

Mindshare comparison

As of June 2024, in the Log Management category, the mindshare of Dynatrace is 5.9%, down from 8.0% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
Unique Categories:
Application Performance Monitoring (APM) and Observability
12.8%
Mobile APM
39.8%
Network Monitoring Software
1.1%
Server Monitoring
1.9%
 

Featured Reviews

Varaprasad - PeerSpot reviewer
Mar 22, 2023
Saves money; easy to deploy
Our primary use case for this solution is for checking site vulnerability to see if the applications are up or down and if they're running fine This solution has helped our organization by allowing us to check for site vulnerability and performance, which in the end helps us save money. The most…
Grzegorz Nowak - PeerSpot reviewer
Apr 29, 2024
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It creates visibility - from when the user starts interacting with our application - all the way back to our database calls, our network path, everything."
"Support is very transparent in issues, what they need to do, and how they need to fix certain issues and problems."
"Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. You only monitor what you know about. As soon as we put Dynatrace in, it sprung to life, and we identified problems instantly."
"Knowing what services are impacted by infrastructure host issues is critical to the service we offer."
"Dynatrace shows the customer path, common errors on desktop and mobile, and allows us to achieve faster page loads."
"For me, the most valuable feature of this solution is that deep dive that we get out of the AppMon product with the PurePath technology, and the way that the PurePath stack works."
"We're able to pinpoint web and mobile interface issues before they trigger a negative customer experience."
"The main benefit is being able to pinpoint problems."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"Scalability. I have never had to worry about how to handle really big environments."
"With this tool it is interesting to show the info to the client and explain where the traffic is."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
 

Cons

"The pricing of the product could be improved."
"It is necessary to improve the integration with the product, Oracle Siebel."
"The Web UI can be slow and hard to understand."
"Data streaming and dashboard loading can be improved to reduce dashboard latency."
"The initial setup was relatively complex because we were trying to implement into environments that they did not yet support."
"It would be good to extend the visibility to cover more infrastructure monitoring capabilities and more network performance capabilities."
"Include network monitoring in more detail for deep dive analytics of network components."
"The web-based UI needs to be improved."
"SevOne should work with the graphs legend functionality."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
 

Pricing and Cost Advice

"There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there."
"Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
"Dynatrace is bit costly and not easily affordable."
"The cost is somewhat high."
"I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations."
"Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for."
"It is quite expensive for startups."
"There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"Prices per license are not huge, but they exist."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"The pricing has been fair."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
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Top Industries

By visitors reading reviews
Educational Organization
29%
Financial Services Firm
18%
Computer Software Company
8%
Manufacturing Company
6%
Computer Software Company
21%
Financial Services Firm
14%
Manufacturing Company
13%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.
 

Also Known As

No data available
SevOne
 

Learn More

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about Dynatrace vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: June 2024.
789,577 professionals have used our research since 2012.