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ControlUp vs DX Unified Infrastructure Management comparison

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Featured Review
Buyer's Guide
IT Infrastructure Monitoring
August 2022
Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in IT Infrastructure Monitoring. Updated: August 2022.
622,949 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI.""Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service.""The most valuable features in ControlUp are endpoint monitoring and the many features that are available.""The script-based actions have allowed us to extend the core reporting capabilities.""The most valuable feature is the granularity of visibility into the resources that are in use by our applications."

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"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."

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Cons
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration.""The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections.""Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better.""We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call.""Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."

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"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."

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Pricing and Cost Advice
  • "We are satisfied with the price compared to other solutions."
  • "Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
  • More ControlUp Pricing and Cost Advice →

  • "Customers pay for the license and the support."
  • More DX Unified Infrastructure Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The script-based actions have allowed us to extend the core reporting capabilities.
    Top Answer:I have found ControlUP to be more than competitive in terms of value.
    Top Answer:Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues. Being able to send a… more »
    Top Answer:One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network… more »
    Top Answer:The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their… more »
    Top Answer:We offer products from Broadcom to our customers. We are only offering DX Spectrum, DX Infrastructure Manager, APM, and CA Assets and Liabilities Management in our country. It is used for network… more »
    Ranking
    Views
    2,138
    Comparisons
    1,581
    Reviews
    4
    Average Words per Review
    1,153
    Rating
    9.5
    Views
    3,259
    Comparisons
    2,239
    Reviews
    1
    Average Words per Review
    624
    Rating
    9.0
    Comparisons
    Also Known As
    DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
    Learn More
    Broadcom
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    Overview

    ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

    The ControlUp platform supports:

    • Any digital workstyle
    • Physical endpoints
    • Virtual desktops
    • Apps
    • SaaS
    • Web apps
    • Unified communications tools

    ControlUp Features

    ControlUp has many valuable key features. Some of the most useful ones include:

    • Out-of-the-box device and performance metrics
    • Custom metric and device data collection
    • Non-intrusive, secure agents with offline mode
    • Custom reporting
    • Easy-to-use dashboards
    • Scalable SaaS infrastructure
    • Built-in troubleshooting & remediation actions
    • Remote assist
    • Custom script actions
    • Multiple scripting languages
    • Automation and alerting

    ControlUp Benefits

    There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

    • Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
    • Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
    • Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
    • Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
    • Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
    • Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

    A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

    A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

    A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

    DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

    Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

    Offer
    Learn more about ControlUp
    Learn more about DX Unified Infrastructure Management
    Sample Customers
    B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
    CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider11%
    Financial Services Firm10%
    Government10%
    REVIEWERS
    Financial Services Firm24%
    Healthcare Company14%
    Insurance Company12%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Computer Software Company34%
    Comms Service Provider10%
    Government9%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise14%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise17%
    Large Enterprise61%
    REVIEWERS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise10%
    Large Enterprise67%
    Buyer's Guide
    IT Infrastructure Monitoring
    August 2022
    Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in IT Infrastructure Monitoring. Updated: August 2022.
    622,949 professionals have used our research since 2012.

    ControlUp is ranked 19th in IT Infrastructure Monitoring with 5 reviews while DX Unified Infrastructure Management is ranked 26th in IT Infrastructure Monitoring with 1 review. ControlUp is rated 9.2, while DX Unified Infrastructure Management is rated 9.0. The top reviewer of ControlUp writes "Makes us leaner through automation and optimization of processes ". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Good topology, good stability and scalability, and useful for knowing about network performance and planning the network capacity". ControlUp is most compared with eG Enterprise, Goliath Performance Monitor, vRealize Network Insight, Splunk Insights for Infrastructure and SolarWinds NPM, whereas DX Unified Infrastructure Management is most compared with Zabbix, DX Spectrum, Datadog, SCOM and DX SaaS.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.