"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"The script-based actions have allowed us to extend the core reporting capabilities."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
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ControlUp is ranked 19th in IT Infrastructure Monitoring with 5 reviews while DX Unified Infrastructure Management is ranked 26th in IT Infrastructure Monitoring with 1 review. ControlUp is rated 9.2, while DX Unified Infrastructure Management is rated 9.0. The top reviewer of ControlUp writes "Makes us leaner through automation and optimization of processes ". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Good topology, good stability and scalability, and useful for knowing about network performance and planning the network capacity". ControlUp is most compared with eG Enterprise, Goliath Performance Monitor, vRealize Network Insight, Splunk Insights for Infrastructure and SolarWinds NPM, whereas DX Unified Infrastructure Management is most compared with Zabbix, DX Spectrum, Datadog, SCOM and DX SaaS.
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