We performed a comparison between ControlUp and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"It has a great career time monitoring tool."
"The script-based actions have allowed us to extend the core reporting capabilities."
"ControlUp has an easy installation process."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"It is easy to implement but requires good planning."
"It's easy to push out across numerous servers. Very scalable."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It is reliable when it comes to monitoring."
"Technical support is great."
"It provides a comprehensive monitoring solution for our open systems."
"I recall the initial setup being straightforward."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"The graphical user interface needs to be improved from version to version."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"It can be improved by including script-based scheduling."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"We want to see more investment in the UI and the dashboard."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"It would be good to implement views showing the aggregated status graphically."
"They need to continue to advance the filter capabilities, and provide more input fields."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"How we can get more native information from CA's solutions."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
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ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while DX Unified Infrastructure Management is ranked 29th in IT Infrastructure Monitoring with 120 reviews. ControlUp is rated 8.8, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI, whereas DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor. See our ControlUp vs. DX Unified Infrastructure Management report.
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