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ControlUp vs Dell CloudIQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ControlUp
Ranking in IT Infrastructure Monitoring
21st
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Digital Experience Monitoring (DEM) (5th)
Dell CloudIQ
Ranking in IT Infrastructure Monitoring
37th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.8%, down from 0.9% compared to the previous year. The mindshare of Dell CloudIQ is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ControlUp0.8%
Dell CloudIQ0.9%
Other98.3%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer2717526 - PeerSpot reviewer
Senior Systems Administrator at a tech vendor with 10,001+ employees
Delivers comprehensive and customizable system management with increased efficiency
The best features I have found are that it is very customizable, which would be number one, and very extensible through the use of scripts and triggers. The visual look of the interface is very easy to understand what is happening and somewhat why it's happening. It may sound facetious, but it really is everything about it. Everything works exactly the way it's meant to, a dream come true for anyone who's administering systems because it gives you all the information that you want and all the actions you want to take, all in one place. The benefits I have seen from using it so far include the ability to know in advance and take actions based on the information the tool gives you.
Haseeb Sheikh - PeerSpot reviewer
Senior Manager Enterprise Solutions at a media company with 201-500 employees
Proactive monitoring has improved availability and capacity reporting for my infrastructure
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"The Solve interface has provided us the ability to view our entire estate including physical devices in a single pane of glass, transforming the way we approach the troubleshooting and reporting of our estate."
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"This product's most valuable feature is that it allows you to consume many resources from a centralized tool."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"The high-level view of the estate coupled with powerful administration tools has been great."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"This solution would be very helpful for anybody that is solely using Dell equipment."
"The dashboard is clear and user-friendly."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"I use Dell CloudIQ for the availability and capacity reporting, which is very helpful in terms of capacity and availability reporting, and if there is any fault or faulty drive or faulty part, I am alerted on time with that, which is the main benefit that avoids any unplanned outage."
"The dashboard is clear and user-friendly."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
 

Cons

"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"It can be improved by including script-based scheduling."
"Most reports give information about the top 100 devices, but not all of the devices."
"The on-premises version has limited scalability as challenges occur because the console takes a lot of computer power."
"PowerScale is the only file system offered and that is limiting."
"It can improve the reporting facility to create custom reports or dashboards."
"The reporting capabilities of this solution could be improved."
"In terms of improvement, they should enhance the product range."
"I think the remediation could have been better."
"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."
"Supporting legacy systems is an area that can be improved."
"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."
 

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."
"Based on my experience, ControlUp is not that expensive."
"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
"I believe it is a free product because we don't pay for it."
"The solution is more expensive than NetApp which offers file systems in various price ranges."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Healthcare Company
10%
Computer Software Company
9%
Manufacturing Company
8%
Computer Software Company
12%
Financial Services Firm
11%
Construction Company
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?
It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.
What is your primary use case for ControlUp Real-time?
I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.
What needs improvement with Dell CloudIQ?
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is hel...
What is your primary use case for Dell CloudIQ?
I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.
What advice do you have for others considering Dell CloudIQ?
For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...
 

Overview

 

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
North Carolina State University
Find out what your peers are saying about ControlUp vs. Dell CloudIQ and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.