ControlUp vs Dell CloudIQ comparison

Why PeerSpot?

ControlUp and Dell Technologies are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #30 with an average rating of 8.3, while Dell Technologies is ranked #38 with an average rating of 8.3. ControlUp holds a 0.8% mindshare in IM, compared to Dell Technologies’s 0.9% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 90% of Dell Technologies users who would recommend it.

ControlUp

Read 13 ControlUp reviews

5,034 Views
3,071 Comparison Views

100% willing to recommend

Dell CloudIQ

Read 10 Dell CloudIQ reviews

3,216 Views
3,120 Comparison Views

90% willing to recommend

ControlUp

Dell CloudIQ

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Dell CloudIQ and ControlUp compete in cloud management and IT infrastructure monitoring. ControlUp seems to have the upper hand due to its advanced features and superior overall functionality.

Features: Dell CloudIQ provides predictive analytics, proactive health monitoring, and seamless integration within the Dell ecosystem. ControlUp offers real-time data monitoring, extensive feedback mechanisms, and live analysis for effective troubleshooting.

Room for Improvement: Dell CloudIQ could enhance its feature set to meet the evolving needs of varied IT environments, improve its adaptability for non-Dell systems, and optimize cost-efficiency over time. ControlUp may focus on lowering initial investment, refining integration with different systems, and further improving user experience through UI enhancements.

Ease of Deployment and Customer Service: Dell CloudIQ emphasizes integration within Dell systems and reliable customer support to streamline client onboarding. ControlUp offers an adaptable deployment model for diverse IT environments, complemented by responsive customer service.

Pricing and ROI: Dell CloudIQ generally involves lower setup costs, appealing to budget-conscious users. However, its ROI might not scale effectively over time. ControlUp requires higher initial investment but delivers considerable long-term value through enhanced functionality, leading to superior operational performance and cost savings.

To learn more, read our detailed ControlUp vs. Dell CloudIQ Report (Updated: September 2026).

Buyer's Guide

ControlUp vs. Dell CloudIQ

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

30th

Average Rating

8.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (6th)

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

38th

Average Rating

8.0

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.8%, down from 1.1% compared to the previous year. The mindshare of Dell CloudIQ is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
ControlUp	0.8%
Dell CloudIQ	0.9%
Other	98.3%

IT Infrastructure Monitoring

Featured Reviews

Jean-CharlesMoriaud

Senior IT Engineer Citrix at EDR Media LLC

Automation capabilities and proactive monitoring have improved infrastructure reliability and reduced troubleshooting time

ControlUp has a lot of automation in it. It detects problems and failures very well. It's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them. That's one of the strong points of ControlUp. All the automations, and there's a large customer-written automation. You can pick up those automations and use them on your environment, and it helps a lot. This is very good. It's not third-party, but it's external routines and automations that you can download from their website and implement on your side. That's one of the strong points of ControlUp. ControlUp, the way we implemented it, and the goal of ControlUp, is to be proactive instead of starting to work on a problem when it already happens. There are a lot of counters and monitors you can implement that will help you detect problems before they happen.

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Haseeb Sheikh

Senior Manager Enterprise Solutions at a media company with 201-500 employees

Proactive monitoring has improved availability and capacity reporting for my infrastructure

The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would recommend this product because it is straightforward to use and stable."

"The high-level view of the estate coupled with powerful administration tools has been great."

"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."

"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."

"This product's most valuable feature is that it allows you to consume many resources from a centralized tool."

"It has a great career time monitoring tool."

"ControlUp has an easy installation process."

"ControlUp is a very good solution, but when we monitor an environment, it is very difficult."

More ControlUp pros

"I rate CloudIQ a ten out of ten."

"Has really nice roll-up dashboards."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"The tool for forecasting capacity is valuable."

"We chose this solution because it is a free product offered from Dell which you can use to monitor, manage and optimize cybersecurity."

"Our company uses the solution for forecasting capacity and performance via cloud visualization that is maintained by Dell."

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

More Dell CloudIQ pros

Cons

"It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly."

"There is area for improvement, maybe in the reporting. It could use some work in reporting."

"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."

"It can be improved by including script-based scheduling."

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"Most reports give information about the top 100 devices, but not all of the devices."

More ControlUp cons

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"PowerScale is the only file system offered and that is limiting."

"CloudIQ doesn't do well in terms of integrating with technologies other than Dell."

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

"I think the remediation could have been better."

"The process of upgrading could be streamlined."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

More Dell CloudIQ cons

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."

"Based on my experience, ControlUp is not that expensive."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Healthcare Company

10%

Manufacturing Company

Computer Software Company

Construction Company

12%

Financial Services Firm

11%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.

See all answers

What needs improvement with ControlUp Real-time?

I don't see any.

See all answers

What is your primary use case for ControlUp Real-time?

I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.

See all answers

What needs improvement with Dell CloudIQ?

See all answers

What is your primary use case for Dell CloudIQ?

I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.

See all answers

What advice do you have for others considering Dell CloudIQ?

For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...

See all answers

Comparisons

Nexthink vs ControlUp

Compared 12% of the time

eG Enterprise vs ControlUp

Compared 6% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 6% of the time

Splunk Observability Cloud vs ControlUp

Compared 5% of the time

SysTrack vs ControlUp

Compared 5% of the time

More ControlUp Competitors

NetApp Data Infrastructure Insights vs Dell CloudIQ

Compared 20% of the time

HPE OneView vs Dell CloudIQ

Compared 7% of the time

Cisco Intersight vs Dell CloudIQ

Compared 7% of the time

VirtualWisdom vs Dell CloudIQ

Compared 6% of the time

SolarWinds NPM vs Dell CloudIQ

Compared 5% of the time

More Dell CloudIQ Competitors

Product Reports

Buyer's Guide

ControlUp

October 2026

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Buyer's Guide

IT Infrastructure Monitoring

October 2026

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Overview

ControlUp is known for its powerful administration tools, real-time insights, and automation capabilities, enabling efficient VDI and infrastructure management. It integrates seamlessly with solutions like Netscaler, offering historical analytics and endpoint monitoring for proactive issue detection.

ControlUp provides an advanced platform for monitoring Citrix VDIs and user sessions, allowing administrators to perform in-depth infrastructure analysis and troubleshooting. It supports virtualization platforms like VMware and Hyper-V, delivering real-time data capabilities and capacity management. ControlUp also facilitates script-based actions and easy deployment, offering AI-enhanced VDI administration. Users can centralize resources for efficient management, benefiting from granular resource visibility and capacity planning. The tool integrates with Scoutbees for end-to-end analysis and supports historical reporting to detect potential issues before they arise.

What are the key features of ControlUp?

Real-Time Insights: Provides up-to-the-minute data for informed decision-making.
Automation Capabilities: Extensive automation through script-based actions to streamline tasks.
Customizable Interface: Adaptable settings to suit organizational workflows effectively.
End-to-End Analysis: Integration with Netscaler and Scoutbees for comprehensive infrastructure analysis.
AI-Enhanced Administration: Leverages AI for improved VDI management and operation.

What benefits and ROI should users look for in the reviews?

Proactive Issue Detection: Early detection of potential issues to minimize downtime and enhance reliability.
In-Depth Analyses: Detailed insights into infrastructure for better planning and optimization.
Efficient Resource Management: Centralization of resources contributes to operational efficiency and visibility.
Cost-Effective Management: Automating repetitive tasks results in reduced operational costs and improved productivity.
Improved User Experience: Comprehensive monitoring and analytics ensure a smoother digital experience for end-users.

Organizations rely on ControlUp for effective infrastructure monitoring and management across industries. Within the tech sector, it supports Citrix VDI environments and enhances digital experience evaluations. Healthcare providers utilize its real-time monitoring for seamless administration of virtual platforms, ensuring efficient patient data management. In finance, ControlUp aids in secure and responsive virtualization, key for transactional systems and customer interactions.

ControlUp

Dell CloudIQ offers advanced health status alerts, AI-driven predictive capabilities, and centralized monitoring, enhancing storage management through comprehensive visibility and operational efficiency. Its user-friendly dashboards and mobile access create a seamless experience for IT professionals.

Dell CloudIQ empowers organizations with cutting-edge features designed to streamline storage management. Health status alerts utilize a traffic light indicator system, while AI predictive capabilities enhance operational efficiency. The tool provides capacity forecasting and a comprehensive view of storage devices, facilitating updates for compliance and optimization. Centralized monitoring delivers timely issue notifications, and its dashboards, accessible via mobile, provide user-friendly navigation. CloudIQ's availability and capacity reporting features help prevent unplanned outages, offering visibility of storage devices and alerts for faults.

What key features make Dell CloudIQ stand out?

Health Status Alerts: Use traffic light indicators for immediate visibility.
AI Predictive Capabilities: Increase operational efficiency with smart insights.
Capacity Forecasting: Plan effectively with long-term storage capacity insights.
Centralized Monitoring: Consolidates data for informed decision-making.
User-Friendly Dashboards: Simplify navigation with mobile access.

What benefits should users seek in reviews?

Efficient Monitoring: Real-time alerts and notifications reduce downtime.
Enhanced Performance: Improve storage management with actionable insights.
Predictive Maintenance: Prevent issues before they arise, saving time and resources.
Cost Management: Efficient resource allocation leads to cost reduction.
Comprehensive Integration: Monitor diverse environments with ease.

In industries like healthcare and finance, Dell CloudIQ plays a crucial role in managing complex storage environments. Teams leverage its forecasting capabilities and comprehensive dashboards to maintain high performance and security standards. By supporting virtual infrastructures, Dell CloudIQ assists in delivering optimal storage solutions while addressing critical needs.

Dell Technologies

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

North Carolina State University

Buyer's Guide

ControlUp vs. Dell CloudIQ

September 2026

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