ControlUp vs Icinga comparison

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ControlUp Logo
1,951 views|1,262 comparisons
100% willing to recommend
Icinga Logo
3,629 views|3,211 comparisons
84% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ControlUp and Icinga based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ControlUp vs. Icinga Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service.""Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI.""It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes.""It has a great career time monitoring tool.""The most valuable feature is the granularity of visibility into the resources that are in use by our applications.""When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting.""The script-based actions have allowed us to extend the core reporting capabilities.""ControlUp has an easy installation process."

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"An affordable solution for small organizations to do basic network monitoring.""Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga.""Icinga does the job and is fairly stable.""The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.""The apply rules feature saves a lot of time.""We have found the solution to be stable.""Macros and the ability to connect it to Google Maps are valuable features.""There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

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Cons
"The graphical user interface needs to be improved from version to version.""This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense.""Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues.""Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better.""The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections.""ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration.""Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider.""It can be improved by including script-based scheduling."

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"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me.""One of the areas that are frustrating is remote monitoring for more than one machine.""One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself.""In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI.""Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do.""The installation and configuration are very complex.""Icinga’s automation could be improved.""We have found some problems with Nagios, and support isn't very responsive."

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Pricing and Cost Advice
  • "We are satisfied with the price compared to other solutions."
  • "Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
  • More ControlUp Pricing and Cost Advice →

  • "The product is inexpensive compared to other DBM products."
  • "This is an open-source solution with paid support."
  • "It's an open-source solution."
  • "We're using the free version of Icinga."
  • "Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
  • "The solution is free to use."
  • "The solution is cheap."
  • More Icinga Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:When using ControlUp, the core feature that we have found valuable is its UI It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the… more »
    Top Answer:They have standard and platinum licensing. We have a platinum license.
    Top Answer:This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another… more »
    Top Answer:The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
    Top Answer:I wasn't involved with the finance side of the product. I just tested the product and gave feedback to the IT team in our company.
    Top Answer:I didn't have a problem with Icinga since I just use it for monitoring purposes. I haven't faced any issues with Icinga to date, and I think that it is a good solution. Right now, in my company… more »
    Ranking
    Views
    1,951
    Comparisons
    1,262
    Reviews
    6
    Average Words per Review
    864
    Rating
    8.7
    Views
    3,629
    Comparisons
    3,211
    Reviews
    8
    Average Words per Review
    596
    Rating
    7.9
    Comparisons
    Zabbix logo
    Compared 25% of the time.
    Checkmk logo
    Compared 21% of the time.
    Nagios Core logo
    Compared 15% of the time.
    Nagios XI logo
    Compared 8% of the time.
    Centreon logo
    Compared 7% of the time.
    Also Known As
    Icinga Cloud Monitoring
    Learn More
    Overview

    ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

    The ControlUp platform supports:

    • Any digital workstyle
    • Physical endpoints
    • Virtual desktops
    • Apps
    • SaaS
    • Web apps
    • Unified communications tools

    ControlUp Features

    ControlUp has many valuable key features. Some of the most useful ones include:

    • Out-of-the-box device and performance metrics
    • Custom metric and device data collection
    • Non-intrusive, secure agents with offline mode
    • Custom reporting
    • Easy-to-use dashboards
    • Scalable SaaS infrastructure
    • Built-in troubleshooting & remediation actions
    • Remote assist
    • Custom script actions
    • Multiple scripting languages
    • Automation and alerting

    ControlUp Benefits

    There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

    • Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
    • Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
    • Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
    • Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
    • Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
    • Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

    A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

    A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

    A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

    Icinga monitors infrastructures of all sizes with the integrated cluster system secured by SSL, Integrates with DevOps tools and uses an object based configuration or provision on users' monitoring code through the REST API. Icinga has a lightweight and extensible web interface to keep an eye on your environment and provides modules that extend the functionality of Icinga Web 2. Additionally, it offers a fully preconfigured monitoring stack or just add an external perspective.
    Sample Customers
    B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
    Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
    Top Industries
    REVIEWERS
    Financial Services Firm57%
    Non Profit14%
    Energy/Utilities Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Healthcare Company12%
    Insurance Company8%
    REVIEWERS
    Financial Services Firm29%
    Computer Software Company29%
    Educational Organization14%
    University14%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider8%
    Manufacturing Company7%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    REVIEWERS
    Small Business47%
    Midsize Enterprise16%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise18%
    Large Enterprise60%
    Buyer's Guide
    ControlUp vs. Icinga
    March 2024
    Find out what your peers are saying about ControlUp vs. Icinga and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while Icinga is ranked 23rd in IT Infrastructure Monitoring with 16 reviews. ControlUp is rated 8.8, while Icinga is rated 7.6. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI, whereas Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Centreon. See our ControlUp vs. Icinga report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.