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ControlUp vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ControlUp
Ranking in IT Infrastructure Monitoring
32nd
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Digital Experience Monitoring (DEM) (5th)
Icinga
Ranking in IT Infrastructure Monitoring
47th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (40th), Server Monitoring (16th), Cloud Monitoring Software (31st)
 

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.8%, down from 1.0% compared to the previous year. The mindshare of Icinga is 1.4%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ControlUp0.8%
Icinga1.4%
Other97.8%
IT Infrastructure Monitoring
 

Featured Reviews

Jean-CharlesMoriaud - PeerSpot reviewer
Senior IT Engineer Citrix at EDR Media LLC
Automation capabilities and proactive monitoring have improved infrastructure reliability and reduced troubleshooting time
ControlUp has a lot of automation in it. It detects problems and failures very well. It's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them. That's one of the strong points of ControlUp. All the automations, and there's a large customer-written automation. You can pick up those automations and use them on your environment, and it helps a lot. This is very good. It's not third-party, but it's external routines and automations that you can download from their website and implement on your side. That's one of the strong points of ControlUp. ControlUp, the way we implemented it, and the goal of ControlUp, is to be proactive instead of starting to work on a problem when it already happens. There are a lot of counters and monitors you can implement that will help you detect problems before they happen.
reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ControlUp is a very good solution, but when we monitor an environment, it is very difficult."
"This product's most valuable feature is that it allows you to consume many resources from a centralized tool."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"It has a great career time monitoring tool."
"I would recommend this product because it is straightforward to use and stable."
"ControlUp has an easy installation process."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."
"We have found the solution to be stable."
"I use it for monitoring infrastructure and it was very good for that issue."
"Macros and the ability to connect it to Google Maps are valuable features."
"We monitor all, starting from UPS to international mail chains."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"People should know that it is simple and advanced."
"I would recommend Icinga; it's an open-source solution, it's quite easy and simple to use, and checks can be run with Python code and Shell Script code."
 

Cons

"The on-premises version has limited scalability as challenges occur because the console takes a lot of computer power."
"The graphical user interface needs to be improved from version to version."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"There is area for improvement, maybe in the reporting. It could use some work in reporting."
"ControlUp doesn't allow us to monitor the network infrastructure, so we are obliged to acquire another solution that allows us to monitor the network."
"Most reports give information about the top 100 devices, but not all of the devices."
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"It can be improved by including script-based scheduling."
"The installation and configuration are very complex."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."
"The connection between Icinga and Icinga Web."
"The solution lacks many features important to higher-level IT management and network support."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
 

Pricing and Cost Advice

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
"Based on my experience, ControlUp is not that expensive."
"We are satisfied with the price compared to other solutions."
"This is an open-source solution with paid support."
"The solution is free to use."
"It's an open-source solution."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"The product is inexpensive compared to other DBM products."
"We're using the free version of Icinga."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Healthcare Company
10%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
14%
Comms Service Provider
11%
Financial Services Firm
10%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?
It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.
What is your primary use case for ControlUp Real-time?
I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.
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Comparisons

 

Also Known As

No data available
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about ControlUp vs. Icinga and other solutions. Updated: June 2026.
907,731 professionals have used our research since 2012.