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ConnectWise ScreenConnect vs Webex Meetings with AT&T comparison

ConnectWise and AT&T are both solutions in the Virtual Meetings category. ConnectWise is ranked #10 with an average rating of 9.3, while AT&T is ranked #11 with an average rating of 10.0. ConnectWise holds a 1.5% mindshare in VM, compared to AT&T’s 0.2% mindshare. Additionally, 92% of ConnectWise users are willing to recommend the solution, compared to 66% of AT&T users who would recommend it.
ConnectWise ScreenConnect
Read 37 ConnectWise ScreenConnect reviews
  • 210 Views
  • 145 Comparison Views
92% willing to recommend
Webex Meetings with AT&T
Read 6 Webex Meetings with AT&T reviews
  • 86 Views
  • 24 Comparison Views
66% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

ConnectWise ScreenConnect and Webex Meetings with AT&T are competitors in the remote support and collaboration space. ConnectWise ScreenConnect excels in pricing and simplicity, while Webex Meetings with AT&T offers advanced features that justify its cost for those needing comprehensive tools.

Features: ConnectWise ScreenConnect is adept at remote access capabilities and integrates with IT management tools, allowing for robust tech support. Webex Meetings with AT&T shines with its collaboration features, offering advanced video conferencing, screen sharing, and file-sharing capabilities, catering to teams needing a dynamic virtual meeting space.

Room for Improvement: ConnectWise ScreenConnect could enhance its video conferencing capabilities, improve its user interface design, and add more collaboration tools. Webex Meetings with AT&T may benefit from easing its deployment process, offering more competitive pricing models, and simplifying its interface for first-time users.

Ease of Deployment and Customer Service: ConnectWise ScreenConnect delivers an uncomplicated deployment model with commendable customer service, ideal for quick implementation. On the other hand, Webex Meetings with AT&T provides a comprehensive deployment experience backed by excellent customer support, though it requires a bit more setup time.

Pricing and ROI: ConnectWise ScreenConnect is cost-effective, especially for small to medium enterprises, ensuring a strong ROI. Webex Meetings with AT&T, although having a higher initial cost, offers significant ROI for organizations prioritizing advanced collaboration capabilities.

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To learn more, read our detailed ConnectWise ScreenConnect vs. Webex Meetings with AT&T Report (Updated: April 2025).
Buyer's Guide
ConnectWise ScreenConnect vs. Webex Meetings with AT&T
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise ScreenConnect
Ranking in Virtual Meetings
10th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Remote Access (17th)
Webex Meetings with AT&T
Ranking in Virtual Meetings
11th
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Virtual Meetings category, the mindshare of ConnectWise ScreenConnect is 1.5%, down from 1.7% compared to the previous year. The mindshare of Webex Meetings with AT&T is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Todd Blake - PeerSpot reviewer
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.
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Bryant Carthan - PeerSpot reviewer
It integrates well with our learning management system, but the break-out rooms are a little rough around the edges
There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."
"Better than TeamViewer and useful for fixing problems remotely."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"The initial setup is fairly straightforward."
"The ConnectWise ScreenConnect tool is very good for remote access."
"It is super easy to use and relatively inexpensive."
"It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues."
"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."
More ConnectWise ScreenConnect pros
"During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"It made it simple for users to join, work together, and share screens."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"Installation was straightforward."
 

Cons

"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."
"Mobile interface."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use it on my Chrome device."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"The recent redesign has made it slower and basically worthless."
"I really didn't care for the onboarding process and it is something that should be improved."
"Speed is a major factor in Automate, and the control panel is horribly slow."
More ConnectWise ScreenConnect cons
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
"It would be nice if there were more integrations available."
"It could be more secure."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
 

Pricing and Cost Advice

"Good price and works well."
"Make sure you have enough licensing for all the techs that you have."
"We pay $3,000 USD for the service, yearly upfront."
"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
"It is priced fairly."
"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."
More ConnectWise ScreenConnect pricing and cost advice
"Pricing is very competitive because it didn't change much since they were already in the market when other players came in."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
12%
Manufacturing Company
11%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ConnectWise Control?
The product is really easy to deploy.
See all answers
What is your experience regarding pricing and costs for ConnectWise Control?
I download the product for free with ConnectWise RMM's license.
See all answers
What needs improvement with ConnectWise Control?
All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas wh...
See all answers
What is your primary use case for Webex Meetings with AT&T?
We initially started the virtual meetings at AT&T with an internal solution,and then many new players came into the market, like XOAM and Skype. We evaluated the solution and what we currently ...
See all answers
What advice do you have for others considering Webex Meetings with AT&T?
I would recommend it since it was easy for us to use and integrate. The easy installation and the capabilities to expand and manage many users were top priorities in making the decision and recomme...
See all answers
What is your experience regarding pricing and costs for Webex Meetings with AT&T?
Pricing is very competitive because it didn't change much since they were already in the market when other players came in.
See all answers
 

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More ConnectWise ScreenConnect Competitors
No data available
 

Product Reports

Buyer's Guide
ConnectWise ScreenConnect
April 2025
ConnectWise ScreenConnect reportDownload ConnectWise ScreenConnect product report
Buyer's Guide
Virtual Meetings
April 2025
Webex Meetings with AT&T reportDownload Webex Meetings with AT&T product report
 

Also Known As

ConnectWise Control, ScreenConnect
AT&T Webex Meetings, Cisco Webex Meetings with AT&T
 

Overview

With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

ConnectWise

Webex Meetings with AT&T is an enterprise-level collaboration platform. This solution provides teams with access to a range of industry-leading features, including the ability to host rich meetings with video, audio and chat, share files, present documents, and much more.

AT&T
 

Sample Customers

Jon Rosen Systems
Information Not Available
Buyer's Guide
ConnectWise ScreenConnect vs. Webex Meetings with AT&T
April 2025
Free Report: ConnectWise ScreenConnect vs. Webex Meetings with AT&T
Find out what your peers are saying about ConnectWise ScreenConnect vs. Webex Meetings with AT&T and other solutions. Updated: April 2025.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.