ConnectWise ScreenConnect vs Webex Meetings with AT&T comparison

ConnectWise and AT&T are both solutions in the Virtual Meetings category. ConnectWise is ranked #11 with an average rating of 9.5, while AT&T is ranked #13 with an average rating of 10.0. ConnectWise holds a 1.7% mindshare in VM, compared to AT&T’s 0.3% mindshare. Additionally, 93% of ConnectWise users are willing to recommend the solution, compared to 66% of AT&T users who would recommend it.

ConnectWise ScreenConnect

Read 37 ConnectWise ScreenConnect reviews

1,172 Views
188 Comparison Views

93% willing to recommend

Webex Meetings with AT&T

Read 6 Webex Meetings with AT&T reviews

110 Views
110 Comparison Views

66% willing to recommend

ConnectWise ScreenConnect

Webex Meetings with AT&T

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

ConnectWise ScreenConnect and Webex Meetings with AT&T are competitors in the remote support and collaboration space. ConnectWise ScreenConnect excels in pricing and simplicity, while Webex Meetings with AT&T offers advanced features that justify its cost for those needing comprehensive tools.

Features: ConnectWise ScreenConnect is adept at remote access capabilities and integrates with IT management tools, allowing for robust tech support. Webex Meetings with AT&T shines with its collaboration features, offering advanced video conferencing, screen sharing, and file-sharing capabilities, catering to teams needing a dynamic virtual meeting space.

Room for Improvement: ConnectWise ScreenConnect could enhance its video conferencing capabilities, improve its user interface design, and add more collaboration tools. Webex Meetings with AT&T may benefit from easing its deployment process, offering more competitive pricing models, and simplifying its interface for first-time users.

Ease of Deployment and Customer Service: ConnectWise ScreenConnect delivers an uncomplicated deployment model with commendable customer service, ideal for quick implementation. On the other hand, Webex Meetings with AT&T provides a comprehensive deployment experience backed by excellent customer support, though it requires a bit more setup time.

Pricing and ROI: ConnectWise ScreenConnect is cost-effective, especially for small to medium enterprises, ensuring a strong ROI. Webex Meetings with AT&T, although having a higher initial cost, offers significant ROI for organizations prioritizing advanced collaboration capabilities.

To learn more, read our detailed ConnectWise ScreenConnect vs. Webex Meetings with AT&T Report (Updated: July 2025).

Buyer's Guide

ConnectWise ScreenConnect vs. Webex Meetings with AT&T

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise ScreenConnect

Ranking in Virtual Meetings

11th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Remote Access (17th)

Webex Meetings with AT&T

Ranking in Virtual Meetings

13th

Average Rating

8.2

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of ConnectWise ScreenConnect is 1.7%, up from 1.7% compared to the previous year. The mindshare of Webex Meetings with AT&T is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Bryant Carthan

Branch Head, Training Branch at United States Marine Corps

It integrates well with our learning management system, but the break-out rooms are a little rough around the edges

There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Better than TeamViewer and useful for fixing problems remotely."

"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."

"It's very low maintenance."

"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."

"Being able to flip quickly between however many monitors that I have running, detune the video for black and white, or with fewer colors to make it faster, is amazing."

"It is super easy to use and relatively inexpensive."

"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."

"The ConnectWise ScreenConnect tool is very good for remote access."

More ConnectWise ScreenConnect pros

"Webex Meeting's most valuable features are screen-sharing and remote access."

"During meetings, the feature of closed captioning, scripting, and recording was convenient for keeping minutes and making available the information discussed to review meeting minutes. Also to keep track of all the agreements and discussions during those meetings. It worked well with our email systems and other communication services integrated into the functionalities."

"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."

"It made it simple for users to join, work together, and share screens."

"Installation was straightforward."

"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."

Cons

"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."

"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."

"Mobile interface."

"There needs to be a way to run the agent without installing, like GoToAssist."

"They could provide a toolbox for the plan I'm on."

"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."

"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."

"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."

More ConnectWise ScreenConnect cons

"It would be nice if there were more integrations available."

"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."

"It could be more secure."

"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."

"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."

Pricing and Cost Advice

"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."

"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."

"I download the product for free with ConnectWise RMM's license."

"Good price and works well."

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

"We pay $85 per month for each user for a ConnectWise package with multiple solutions."

"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."

"We pay an annual licensing fee."

More ConnectWise ScreenConnect pricing and cost advice

"Pricing is very competitive because it didn't change much since they were already in the market when other players came in."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

14%

Performing Arts

University

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ConnectWise Control?

The product is really easy to deploy.

See all answers

What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

See all answers

What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas wh...

See all answers

What is your primary use case for Webex Meetings with AT&T?

We initially started the virtual meetings at AT&T with an internal solution,and then many new players came into the market, like XOAM and Skype. We evaluated the solution and what we currently ...

See all answers

What advice do you have for others considering Webex Meetings with AT&T?

I would recommend it since it was easy for us to use and integrate. The easy installation and the capabilities to expand and manage many users were top priorities in making the decision and recomme...

See all answers

What is your experience regarding pricing and costs for Webex Meetings with AT&T?

Pricing is very competitive because it didn't change much since they were already in the market when other players came in.

See all answers

Comparisons

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Compared 16% of the time

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Compared 13% of the time

Check Point Remote Access VPN vs ConnectWise ScreenConnect

Compared 10% of the time

GoTo Resolve vs ConnectWise ScreenConnect

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More ConnectWise ScreenConnect Competitors

No data available

Product Reports

Buyer's Guide

ConnectWise ScreenConnect

August 2025

Download ConnectWise ScreenConnect product report

Buyer's Guide

Virtual Meetings

July 2025

Download Webex Meetings with AT&T product report

Also Known As

ConnectWise Control, ScreenConnect

AT&T Webex Meetings, Cisco Webex Meetings with AT&T

Overview

With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

ConnectWise

Webex Meetings with AT&T is an enterprise-level collaboration platform. This solution provides teams with access to a range of industry-leading features, including the ability to host rich meetings with video, audio and chat, share files, present documents, and much more.

AT&T

Sample Customers

Jon Rosen Systems

Information Not Available

Buyer's Guide

ConnectWise ScreenConnect vs. Webex Meetings with AT&T

July 2025

Free Report: ConnectWise ScreenConnect vs. Webex Meetings with AT&T

Find out what your peers are saying about ConnectWise ScreenConnect vs. Webex Meetings with AT&T and other solutions. Updated: July 2025.

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