We performed a comparison between ConnectWise ScreenConnect and Webex Meetings with AT&T based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."
"Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale."
"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."
"Unattended access is the most important feature."
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."
"it gives me the ability to remotely connect to machines that I manage without user intervention."
"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"It made it simple for users to join, work together, and share screens."
"The most valuable features for me are its stable connection, user-friendly interface, and screen-sharing files. Cisco's support is also very valuable."
"We appreciate how Webex integrates with our system. When an employee completes a course, Webex documents it and updates the employee's training records."
"Webex Meeting's most valuable features are screen-sharing and remote access."
"Installation was straightforward."
"I really didn't care for the onboarding process and it is something that should be improved."
"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."
"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."
"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."
"The solution is a little bit complicated when you want to implement it."
"Mobile interface."
"It would be nice if there were more integrations available."
"It could be more secure."
"Webex Meetings could be improved with more collaborative features and an archive of information like appointments and discussions that can be shared with everybody."
"There are definitely times when the sound becomes a bit unclear, and latency is also an issue. If there are too many people on video simultaneously, the whole system can slow down. The group breakout rooms are still somewhat rough around the edges. I would like to see them improve that feature so we can have more interaction in our classes."
"The features I think can be improved are integrations with third-parties; for example, Microsoft 360 and other shared folders."
ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews while Webex Meetings with AT&T is ranked 12th in Virtual Meetings with 5 reviews. ConnectWise ScreenConnect is rated 8.4, while Webex Meetings with AT&T is rated 7.8. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of Webex Meetings with AT&T writes "It integrates well with our learning management system, but the break-out rooms are a little rough around the edges". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas Webex Meetings with AT&T is most compared with . See our ConnectWise ScreenConnect vs. Webex Meetings with AT&T report.
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