ConnectWise RMM vs Ivanti Neurons for MDM comparison

ConnectWise and Ivanti are both solutions in the Unified Endpoint Management (UEM) category. ConnectWise is ranked #19 with an average rating of 7.5, while Ivanti is ranked #13 with an average rating of 6.5. ConnectWise holds a 1.6% mindshare in UEM, compared to Ivanti’s 3.2% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 87% of Ivanti users who would recommend it.

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Executive Summary

We performed a comparison between ConnectWise RMM and Ivanti Neurons for MDM based on real PeerSpot user reviews.

Find out in this report how the two Unified Endpoint Management (UEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. Ivanti Neurons for MDM Report (Updated: April 2026).

Buyer's Guide

ConnectWise RMM vs. Ivanti Neurons for MDM

April 2026

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Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 22.3%, down from 32.3% compared to the previous year. The mindshare of ConnectWise RMM is 1.6%, up from 0.2% compared to the previous year. The mindshare of Ivanti Neurons for MDM is 3.2%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Unified Endpoint Management (UEM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	22.3%
Ivanti Neurons for MDM	3.2%
ConnectWise RMM	1.6%
Other	72.9%

Unified Endpoint Management (UEM)

Featured Reviews

Varun Mehra

collaboration support engineer at a retailer with 11-50 employees

Centralized device management has transformed security and streamlined remote provisioning

One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.

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David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

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MohamedElmasry

Manager, Information Technology Support at FEFundInfo

Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged

The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This improved control and visibility has helped my organization by reducing risks, saving time, and making compliance easier."

"Microsoft Intune is a great product, and you should use it."

"The most valuable feature of Microsoft Intune is its scalability."

"It is very easy to use. It has a very easy interface."

"Microsoft Intune has definitely reduced management burdens."

"For our customer, it meant no on-premise systems configuration infrastructure or identity management services were required."

"The best thing about Intune for the customers is simply that it's included in the different plans of Microsoft 365."

"The solution is scalable, and we currently have tens of thousands of users within our organization using the solution."

More Microsoft Intune pros

"The most valuable feature is the patching solution."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"It enables us to respond to issues quickly and efficiently."

"We've seen a lot of MSPs who have grown by using Continuum."

"The technical support has been fantastic."

"At this point, this product does everything that I want."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"The company provides great customer service."

"The most valuable features of MobileIron UEM are tunneling and enterprise integration."

"The security features in Ivanti Neurons for MDM are very effective, which is why we have been distributing it for the past 15 years."

"MobileIron UEM is a scalable solution."

"The solution is good, it's effective in what it is able to achieve and it's easy to use."

"The most valuable feature is that everything is in one place, which makes it easy to manage."

"It's effective in what it is able to achieve and it's easy to use."

"The most valuable feature is that everything is in one place, which makes it easy to manage."

More Ivanti Neurons for MDM pros

Cons

"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace."

"I have faced stability issues with Microsoft Intune plenty of times, but I think it's part of the process."

"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."

"The Mac integration has room for improvement."

"Intune has no remote control function for mobile phones to solve issues remotely for users."

"There is room for improvement in integration and security as well."

"The only drawback or challenge is that it does not support server deployment."

"Currently, Microsoft Intune's focus is mainly on Windows, but they can make much more improvement in terms of other platforms."

More Microsoft Intune cons

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"The solution could improve by offering better overall management and dashboards."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"They may include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information."

More ConnectWise RMM cons

"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."

"My impression is that MobileIron is very expensive."

"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."

"MobileIron UEM could improve the monitoring of devices."

"It was not an easy initial setup for us. It was a bit difficult and not really straightforward."

"The disadvantage in connection with Windows devices is that the pushing of policies takes some time."

"The MDM, asset management, and software spend management are areas that could have more improvement in Ivanti Neurons for MDM."

More Ivanti Neurons for MDM cons

Pricing and Cost Advice

"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."

"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."

"The pricing is competitive, but it is not cheap."

"It is expensive. The cost depends on the license that we choose."

"The cost of the license and the features are justified for myself as a technical person."

"It is reasonable for the features it has."

"Microsoft Intune is available for individual purchase at a low per-device cost."

More Microsoft Intune pricing and cost advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"My impression is that MobileIron is very expensive."

"The price of MobileIron UEM is very good."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Construction Company

13%

Comms Service Provider

10%

Performing Arts

Outsourcing Company

Financial Services Firm

14%

Computer Software Company

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	59
Large Enterprise	181

No data available

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

See all answers

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint c...

See all answers

What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're sp...

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

What is your experience regarding pricing and costs for MobileIron UEM?

The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.

See all answers

What needs improvement with MobileIron UEM?

Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...

See all answers

What is your primary use case for MobileIron UEM?

We are working with MDM requirements for major purposes alongside other products including mobile application managem...

See all answers

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Compared 6% of the time

Kaseya 365 vs ConnectWise RMM

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Compared 11% of the time

Ivanti Endpoint Manager vs Ivanti Neurons for MDM

Compared 9% of the time

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Compared 8% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

April 2026

Download Microsoft Intune product report

Buyer's Guide

ConnectWise RMM

May 2026

Download ConnectWise RMM product report

Buyer's Guide

Unified Endpoint Management (UEM)

May 2026

Download Ivanti Neurons for MDM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Continuum Command, Continuum RMM

MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

Ivanti Neurons for MDM offers centralized management for mobile devices and endpoints, enhancing security and efficiency with a strong user-friendly interface.

Ivanti Neurons for MDM provides effective control with zero-touch capabilities, compliance reports, and advanced dashboards. Organizations use it to enhance endpoint security and streamline device management with seamless enterprise integration. Despite its strengths, improvements are needed in setup simplicity, interface intuitiveness, and support services. It handles app deployment and patch management well but struggles with basic testing and integration issues on version releases.

What are the standout features?

Zero-touch capability: Enables efficient initial setup without user intervention.
Advanced security: Protects endpoints with robust security measures.
Compliance reports: Generates reports to ensure adherence to required standards.
Patch management: Manages updates across devices to maintain security.
Dashboards: Provides a comprehensive graphical overview of device statuses.
Tunneling: Secures data transfer through encrypted tunnels.

What benefits should users expect?

Automation for efficiency: Reduces manual workloads through automated processes.
Scalability: Supports the growing needs of expanding organizations.
Device inventory visibility: Offers clear views of device distribution and use.
Customer service: Provides support and assistance to ensure operational continuity.

Ivanti Neurons for MDM is implemented across industries to manage mobile devices and endpoints, whether on-premise or cloud-based. Companies in the Philippines utilize it for remote management and app distribution, especially useful for internal app development in remote work environments.

Ivanti

Sample Customers

Mitchells and Buzzers, Callaway

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Frontier Airlines

Buyer's Guide

ConnectWise RMM vs. Ivanti Neurons for MDM

April 2026

Free Report: ConnectWise RMM vs. Ivanti Neurons for MDM

Find out what your peers are saying about ConnectWise RMM vs. Ivanti Neurons for MDM and other solutions. Updated: April 2026.

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