We performed a comparison between ConnectWise Automate and Nagios XI based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The database is great. It's a nicely ordered database."
"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."
"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."
"It allows us to manage all client requests, jobs and invoicing."
"A good automated scripts feature."
"This product saves us a lot of time and increases our efficiency."
"The initial setup is easy and the deployment is quick."
"It is very scalable."
"It is an open-source platform with valuable features for performance and stability."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"The most valuable feature is the monitoring of processes."
"The solution is pretty stable."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"The fixed client for Automate is slow. The web client is not very intuitive."
"Technical support was helpful."
"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."
"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."
"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."
"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."
"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."
"The menu doesn't always load properly."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"The installation and monitoring need improvement."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The product's stability could be even better."
"Nagios XI can improve its GUI for users with a new look."
ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while Nagios XI is ranked 8th in IT Infrastructure Monitoring with 54 reviews. ConnectWise Automate is rated 7.4, while Nagios XI is rated 8.2. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". ConnectWise Automate is most compared with Kaseya VSA, ConnectWise RMM, NinjaOne, Microsoft Configuration Manager and Atera, whereas Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Wireshark and Icinga.
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