ConnectWise Automate vs Tanium comparison

Read 18 Tanium reviews

5,629 Views
2,476 Comparison Views

76% willing to recommend

ConnectWise Automate

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between ConnectWise Automate and Tanium based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: June 2025).

Remote Monitoring and Management (RMM)

Download the complete report

Helped 859,687 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (10th)

Tanium

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Server Monitoring (5th), Vulnerability Management (21st), Endpoint Protection Platform (EPP) (31st), Endpoint Detection and Response (EDR) (26th)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.7%, down 9.3% compared to last year.
Tanium, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.5% mindshare, up 2.2% since last year.

Remote Monitoring and Management (RMM)

Endpoint Protection Platform (EPP)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

Read full review

NitinKushwaha

Product Manager at OakNorth

Stable product with an ability to build complex roles

We use Tanium as an EDR solution for managing end-user devices and servers The product is granular and can build complex roles compared to other EDR vendors. Tanium's dashboard UI could be similar to CrowdStrike. We have been using Tanium for two and a half years. The product is stable. I rate…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."

"It allows us to manage all client requests, jobs and invoicing."

"This product saves us a lot of time and increases our efficiency."

"The most value we get from this solution is that everything is on a patch cycle."

"It's definitely improved the help-desk servicing, et cetera."

"The initial setup is easy and the deployment is quick."

"It is very scalable."

"Maybe they could improve the capability to be multi-tenant."

More ConnectWise Automate pros

"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."

"The product is granular and can build complex roles compared to other EDR vendors."

"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."

"I would say Tanium is the best tool for vulnerability management."

"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."

"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."

"The interrogation piece was the most valuable feature because it was very detailed."

More Tanium pros

Cons

"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."

"Scheduling of automation could be improved and made more simple."

"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

More ConnectWise Automate cons

"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."

"Tanium’s scalability could be improved."

"Tanium required local admin or root rights on Mac devices, which did not comply with our security policies. This made the solution less suitable for our restrictive environment."

"The reporting could be improved."

"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."

"They could improve the UI."

"The solution can give a lot of false positives."

"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."

More Tanium cons

Pricing and Cost Advice

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"I believe Automate is available for around $2."

"Pricing and licensing are reasonable."

"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."

"The product's pricing differs from region to region depending on negotiations and the number of endpoints."

"It is higher than some competitors in the market."

"It's an expensive solution. It would be nice if the cost were lower."

"There is an annual license required to use this solution."

"The solution is expensive but it's a good investment."

"The solution offers value for money."

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

See recommendations

859,687 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

27%

Computer Software Company

12%

Performing Arts

Healthcare Company

Financial Services Firm

16%

Government

12%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Tanium?

Tanium’s linear-chain architecture is valuable.

See all answers

What needs improvement with Tanium?

While there is always room for improvement, I am pleased with Tanium.

See all answers

What is your primary use case for Tanium?

The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.

See all answers

Comparisons

Kaseya VSA vs ConnectWise Automate

Compared 30% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 17% of the time

NinjaOne vs ConnectWise Automate

Compared 9% of the time

SolarWinds NPM vs ConnectWise Automate

Compared 8% of the time

ConnectWise RMM vs ConnectWise Automate

Compared 5% of the time

More ConnectWise Automate Competitors

CrowdStrike Falcon vs Tanium

Compared 11% of the time

Microsoft Defender for Endpoint vs Tanium

Compared 9% of the time

Microsoft Configuration Manager vs Tanium

Compared 9% of the time

ServiceNow Discovery vs Tanium

Compared 6% of the time

BigFix vs Tanium

Compared 5% of the time

More Tanium Competitors

Product Reports

ConnectWise Automate

Download ConnectWise Automate product report

Download Tanium product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

No data available

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

Tanium Endpoint Platform reduces security risk, improves agility & increases efficiency, a fundamentally new approach to endpoint security's threat detection, indicent response, vulnerability assessment and configuration compliance & with management's software distribution, asset utilization, asset inventory and patch management.

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life

Remote Monitoring and Management (RMM)