ConnectWise Automate vs Tanium comparison

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80% willing to recommend

ConnectWise Automate

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Executive Summary

We performed a comparison between ConnectWise Automate and Tanium based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: March 2026).

Remote Monitoring and Management (RMM)

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Helped 885,264 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (10th)

Tanium

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Server Monitoring (3rd), Vulnerability Management (23rd), Endpoint Protection Platform (EPP) (19th), Endpoint Detection and Response (EDR) (21st), Unified Endpoint Management (UEM) (6th)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 6.5%, up 6.3% compared to last year.
Tanium, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.3% mindshare, down 2.6% since last year.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
ConnectWise Automate	6.5%
Kaseya VSA	15.0%
NinjaOne	12.0%
Other	66.5%

Remote Monitoring and Management (RMM)

Endpoint Protection Platform (EPP) Mindshare Distribution
Product	Mindshare (%)
Tanium	2.3%
Microsoft Defender for Endpoint	7.8%
CrowdStrike Falcon	6.6%
Other	83.3%

Endpoint Protection Platform (EPP)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

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Mairajuddin Ahmed

Division Manager, Information Technology at a legal firm with 51-200 employees

Centralized policies have improved remote endpoint control and have simplified data visibility

The integration is not simple and easy. It requires experienced users or people who have done the implementation. When certain policies are applied, they do not immediately push the policies. For example, we manage endpoint device USB access. We set a policy to block it, but it does not come into effect immediately. Sometimes it takes three or four days for it to reflect. That is a pain point. I have raised this issue with support as well, but they said that I need to limit the number of devices in the policy. In terms of application deployment, for us, it was seamless.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The reporting on the product is great."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"The database is great. It's a nicely ordered database."

"This product saves us a lot of time and increases our efficiency."

"Because of the system's capabilities, my team is able to significantly reduce the work that they were previously doing, more than 40%, in my opinion."

"One of the greatest benefits of LabTech is less client downtime, because LabTech lets you proactively monitor and fix issues before they interrupt your clients’ business, so you can virtually eliminate system outages."

"The solution is very stable; it's reliable, there are no bugs and glitches, and it doesn't crash or freeze."

"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."

More ConnectWise Automate pros

"Tanium is stable and it is also lightweight."

"Tanium is a very good product and I would rate it eight or nine out of ten."

"Tanium is highly scalable."

"For inventory purposes, it's from one of the best things on the scene, as you can get live inventory."

"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."

"The insights we gain from our endpoints and the management capabilities that Tanium provides have been a boon to our operations and security."

"The security features are very valuable."

"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."

More Tanium pros

Cons

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"Because of the vast number of features, the software is difficult to navigate."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective."

"The fixed client for Automate is slow. The web client is not very intuitive."

More ConnectWise Automate cons

"They could improve the UI."

"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."

"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."

"The most painful thing is the interface. It's a bit unclear sometimes."

"There are downsides and drawbacks in Tanium, and there is room for improvement from my perspective."

"The problem or challenge is a pre-sales and go-to strategy for the SMB market delivered through a channel or model. It's very convoluted and vague, which leads to some confusion about the various types of modules, and the device-to-seat cost is extremely difficult to calculate."

"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."

"We had some issues with the solution's OS upgrade."

More Tanium cons

Pricing and Cost Advice

"Pricing and licensing are reasonable."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"I believe Automate is available for around $2."

"The solution offers value for money."

"There is an annual license required to use this solution."

"It's an expensive solution. It would be nice if the cost were lower."

"The solution is expensive but it's a good investment."

"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."

"The product's pricing differs from region to region depending on negotiations and the number of endpoints."

"It is higher than some competitors in the market."

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Top Industries

By visitors reading reviews

Performing Arts

Computer Software Company

Healthcare Company

Outsourcing Company

Financial Services Firm

15%

Government

11%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	12

Questions from the Community

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What needs improvement with Tanium?

While there is always room for improvement, I am pleased with Tanium.

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What is your primary use case for Tanium?

The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.

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What advice do you have for others considering Tanium?

For smaller companies, Tanium is quite a big investment, and one needs to have a considerable setup to make it economically viable. I would recommend it to others with a similar use case. The solut...

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Comparisons

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Compared 25% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 15% of the time

Atera vs ConnectWise Automate

Compared 8% of the time

NinjaOne vs ConnectWise Automate

Compared 7% of the time

Microsoft Configuration Manager vs ConnectWise Automate

Compared 4% of the time

More ConnectWise Automate Competitors

CrowdStrike Falcon vs Tanium

Compared 7% of the time

Microsoft Defender for Endpoint vs Tanium

Compared 5% of the time

BigFix vs Tanium

Compared 4% of the time

NinjaOne vs Tanium

Compared 4% of the time

Microsoft Configuration Manager vs Tanium

Compared 3% of the time

More Tanium Competitors

Product Reports

ConnectWise Automate

Download ConnectWise Automate product report

Download Tanium product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

Tanium Inc Cloud, Tanium XEM

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

Tanium offers robust endpoint protection, patching, and inventory management, consolidating the functions of tools like BigFix with capabilities in incident response, network security, and cloud or on-premise deployments.

Known for real-time capabilities, Tanium provides detailed analytics, security features, and device management. Users benefit from quick implementation, real-time updates, and patching campaigns. Despite its strengths, integration and custom plugin expansion remain areas to improve, along with data visualization and network optimization. Reporting enhancements and user training could advance its usability, and some UI elements may require updates for clarity and security.

What are the essential features of Tanium?

Detailed Analytics: Provides actionable insights for better decision-making.
Security Capabilities: Offers strong defense measures against threats.
Real-Time Queries: Facilitates immediate information access.
Patch Management: Streamlines software updates across devices.
Device Management: Efficiently handles comprehensive inventory and monitoring tasks.

What benefits should users expect?

Ease of Use: Simplifies complex IT tasks.
Scalability: Adapts to growing IT infrastructure needs.
Integration Flexibility: Merges with existing systems effortlessly.
Real-Time Updates: Ensures current data availability for informed actions.

Tanium's deployment spans industries focusing on endpoint protection and compliance, ensuring reliable device and server management in settings where safety and quick adaptation are critical. Organizations use it for application deployment, compliance checks, and integrating it as an EDR solution, enhancing overall security and operational efficiencies.

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life

Remote Monitoring and Management (RMM)