ConnectWise Automate vs Tanium comparison

Read 20 Tanium reviews

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78% willing to recommend

ConnectWise Automate

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Executive Summary

We performed a comparison between ConnectWise Automate and Tanium based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: December 2025).

Remote Monitoring and Management (RMM)

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Helped 879,259 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (9th)

Tanium

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Server Monitoring (3rd), Vulnerability Management (20th), Endpoint Protection Platform (EPP) (21st), Endpoint Detection and Response (EDR) (21st), Unified Endpoint Management (UEM) (6th)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.4%, down 7.8% compared to last year.
Tanium, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.2% mindshare, down 2.5% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
ConnectWise Automate	7.4%
Kaseya VSA	17.5%
NinjaOne	12.2%
Other	62.900000000000006%

Remote Monitoring and Management (RMM)

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Tanium	2.2%
Microsoft Defender for Endpoint	8.7%
CrowdStrike Falcon	7.4%
Other	81.7%

Endpoint Protection Platform (EPP)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

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Vignesh K

Infra Vulnarability Manager at Rezilyens

Immediate results in patching promptly address vulnerabilities

When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, create bundles, and then perform the task. It would be easier if Tanium provided the patches directly. Some other brands provide the patch with a direct download link, which facilitates the process. Also, I feel that if there were more detailed documents and remediations readily available online for troubleshooting, especially more up-to-date information, it would be beneficial. Currently, some resources online are very out-of-date.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Maybe they could improve the capability to be multi-tenant."

"The most value we get from this solution is that everything is on a patch cycle."

"Remote access and detailed monitoring help us support our equipment."

"The implementation is nice and easy."

"It is very scalable."

"The database is great. It's a nicely ordered database."

"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."

"It allows us to manage all client requests, jobs and invoicing."

More ConnectWise Automate pros

"Tanium is a very good product and I would rate it eight or nine out of ten."

"Tanium's most valuable features are patch management, inventory, and distribution software."

"I would say Tanium is the best tool for vulnerability management."

"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."

"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."

"I find the inventory and compliance features of Tanium to be the most impressive."

"Tanium’s best features include support for any Windows, Linux, or Mac endpoint, regardless of where it is, and the ability to do IT operations and security operations."

"The interrogation piece was the most valuable feature because it was very detailed."

More Tanium pros

Cons

"Technical support was helpful."

"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"Their support needs to be better."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."

"The fixed client for Automate is slow. The web client is not very intuitive."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

More ConnectWise Automate cons

"They could improve the UI."

"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."

"We had some issues with the solution's OS upgrade."

"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."

"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."

"Tanium required local admin or root rights on Mac devices, which did not comply with our security policies. This made the solution less suitable for our restrictive environment."

"The most painful thing is the interface. It's a bit unclear sometimes."

"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."

More Tanium cons

Pricing and Cost Advice

"I believe Automate is available for around $2."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"Pricing and licensing are reasonable."

"The solution is expensive but it's a good investment."

"The solution offers value for money."

"The product's pricing differs from region to region depending on negotiations and the number of endpoints."

"It's an expensive solution. It would be nice if the cost were lower."

"There is an annual license required to use this solution."

"It is higher than some competitors in the market."

"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Performing Arts

10%

Healthcare Company

Outsourcing Company

Financial Services Firm

16%

Government

11%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	11

Questions from the Community

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What do you like most about Tanium?

The product is granular and can build complex roles compared to other EDR vendors.

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What needs improvement with Tanium?

While there is always room for improvement, I am pleased with Tanium.

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What is your primary use case for Tanium?

The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.

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Comparisons

Kaseya VSA vs ConnectWise Automate

Compared 28% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 17% of the time

Atera vs ConnectWise Automate

Compared 9% of the time

NinjaOne vs ConnectWise Automate

Compared 9% of the time

N-able N-sight Remote Monitoring & Management vs ConnectWise Automate

Compared 5% of the time

More ConnectWise Automate Competitors

CrowdStrike Falcon vs Tanium

Compared 9% of the time

Microsoft Defender for Endpoint vs Tanium

Compared 6% of the time

Microsoft Configuration Manager vs Tanium

Compared 5% of the time

ServiceNow Discovery vs Tanium

Compared 5% of the time

BigFix vs Tanium

Compared 5% of the time

More Tanium Competitors

Product Reports

ConnectWise Automate

Download ConnectWise Automate product report

Download Tanium product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

Tanium Inc Cloud, Tanium XEM

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

Tanium offers robust endpoint protection, patching, and inventory management, consolidating the functions of tools like BigFix with capabilities in incident response, network security, and cloud or on-premise deployments.

Known for real-time capabilities, Tanium provides detailed analytics, security features, and device management. Users benefit from quick implementation, real-time updates, and patching campaigns. Despite its strengths, integration and custom plugin expansion remain areas to improve, along with data visualization and network optimization. Reporting enhancements and user training could advance its usability, and some UI elements may require updates for clarity and security.

What are the essential features of Tanium?

Detailed Analytics: Provides actionable insights for better decision-making.
Security Capabilities: Offers strong defense measures against threats.
Real-Time Queries: Facilitates immediate information access.
Patch Management: Streamlines software updates across devices.
Device Management: Efficiently handles comprehensive inventory and monitoring tasks.

What benefits should users expect?

Ease of Use: Simplifies complex IT tasks.
Scalability: Adapts to growing IT infrastructure needs.
Integration Flexibility: Merges with existing systems effortlessly.
Real-Time Updates: Ensures current data availability for informed actions.

Tanium's deployment spans industries focusing on endpoint protection and compliance, ensuring reliable device and server management in settings where safety and quick adaptation are critical. Organizations use it for application deployment, compliance checks, and integrating it as an EDR solution, enhancing overall security and operational efficiencies.

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life

Remote Monitoring and Management (RMM)