Commvault Cloud vs Tines comparison

Commvault and Tines are both solutions in the AI IT Support category. Commvault is ranked #7 with an average rating of 8.4, while Tines is ranked #24 with an average rating of 9.0. Commvault holds a 4.1% mindshare in AIS, compared to Tines’s 0.8% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 100% of Tines users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

20,546 Views
205 Comparison Views

95% willing to recommend

Tines

Read 4 Tines reviews

2,945 Views
29 Comparison Views

100% willing to recommend

Commvault Cloud

Tines

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Commvault Cloud and Tines based on real PeerSpot user reviews.

Find out in this report how the two AI IT Support solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Commvault Cloud vs. Tines Report (Updated: February 2026).

Buyer's Guide

Commvault Cloud vs. Tines

February 2026

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in AI IT Support

7th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Backup and Recovery (4th), eDiscovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)

Tines

Ranking in AI IT Support

24th

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Threat Intelligence Platforms (TIP) (18th), Security Orchestration Automation and Response (SOAR) (12th), AI-Powered Security Automation (1st)

Mindshare comparison

As of March 2026, in the AI IT Support category, the mindshare of Commvault Cloud is 4.1%, up from 2.1% compared to the previous year. The mindshare of Tines is 0.8%. It is calculated based on PeerSpot user engagement data.

AI IT Support Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	4.1%
Tines	0.8%
Other	95.1%

AI IT Support

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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VikramSingh8

Security Delivery Manager at Accenture

Automation simplifies workflows with no code and excellent support

Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have taken place. However, the reporting and dashboard are not advanced; they are quite basic, with fewer customizable options. The look and feel of the dashboard could be enhanced. Another area for improvement is in terms of documentation, as every tool and company has its own knowledge base.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."

"One of the most valuable features is the encryption which helps save you from ransomware. Because the data is already encrypted, it cannot be encrypted again."

"The deduplication in Commvault is great; we have 90-something percent savings using its deduplication technology."

"After deploying the Commvault solution, we are saving four to five hours a week."

"The diversity on offer is very, very good. Everything is supported. It's great."

"HyperScale X is really user-friendly and has a lot of features. It's also cheaper, faster, and more stable than its competitors."

"Commvault is my number one for ability to easily manage very complex environments with very little administrative effort."

"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."

More Commvault Cloud pros

"The best thing is that it's no code, so it doesn't require coding knowledge."

"The best advantage is the no-code automation, excellent customer support services, and ease of integration with other tools."

"One of the most valuable features is that it’s a low-code solution."

"The tool was vendor-neutral."

Cons

"Endpoint backup."

"They can improve the security level for Windows."

"Commvault could improve in the area of monitoring and notification services."

"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."

"The reporting could be improved because the reports we get from our partner aren't sufficient. It isn't very detailed. I'm not sure if it's an issue with our partner or Metallic. They do a full backup on Monday and incremental backups throughout the week. However, we don't get detailed reports about the size of the incremental backups. The report just tells us whether a backup was successful."

"Our customers complain that this is a difficult product to manage."

"It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good."

"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."

More Commvault Cloud cons

"Reporting and dashboards could be more advanced for deeper analysis."

"Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool."

"Tines was a little bit more expensive than Torq."

"They started implementing some AI, and their AI is isolated."

Pricing and Cost Advice

"It would not be affordable for small to medium size organizations."

"The cost for Commvault is very expensive, even support is very expensive. The full cost of the solution is 50,000 INR per year, which includes 20 VM backups, server data backup, and 200 desktop and laptop agent licenses."

"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."

"It is a little too high. I would like to get more of a consumption model or more of a periodic true-up type of model that is more friendly to the ups and downs that you may have in your data instead of locking into multi-year agreements."

"The pricing is fairly in line with the other products we've compared it with recently. We do spend more on it than we did in our Backup Exec days, but it's fairly competitive with some of the other best-in-class data protection platforms."

"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."

"The solution is expensive. The subscription is based on a monthly basis. There are additional costs that vary depending on the size of the backup."

"The solution is bundled with hardware licensing. If I want to increase the hardware, I have to buy exactly the same because it's based on the core hardware license. We cannot tell discount because we have an NDA signed with Commvault because of my academic license. The solution is more expensive than NetBackup and Veeam but cheaper than Rubrik."

More Commvault Cloud pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

10%

Government

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

No data available

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

What is your primary use case for ThreatWise?

I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...

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What needs improvement with Tines?

See all answers

What is your primary use case for Tines?

I am Vikram Singh, I work for top service based multinational brand and I am responsible for delivering Tines services. Essentially, I am working on it, and I am leading one of the source services ...

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What advice do you have for others considering Tines?

When you start working with Tines, ensure you pursue the Tines certifications. They offer these free certifications when they become your partner. Overall, I would rate Tines a nine out of ten.

See all answers

Comparisons

Rubrik vs Commvault Cloud

Compared 11% of the time

Veeam Data Platform vs Commvault Cloud

Compared 9% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 3% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

More Commvault Cloud Competitors

Torq vs Tines

Compared 27% of the time

Splunk SOAR vs Tines

Compared 14% of the time

Palo Alto Networks Cortex XSOAR vs Tines

Compared 11% of the time

Blink Ops vs Tines

Compared 8% of the time

Swimlane vs Tines

Compared 7% of the time

More Tines Competitors

Product Reports

Buyer's Guide

Commvault Cloud

March 2026

Download Commvault Cloud product report

Buyer's Guide

Security Orchestration Automation and Response (SOAR)

March 2026

Download Tines product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

No data available

Overview

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Tines offers no-code and low-code automation for users to automate tasks without coding expertise, integrating seamlessly with APIs to enhance incident management and security operations.

Known for a vendor-neutral approach, Tines provides detailed documentation and live chat support, allowing for effective integration with other tools, scheduling capabilities, and streamlined processes that save time and effort. Users find it intuitive for efficient task handling, making manual intervention unnecessary. Challenges include the need for more comprehensive documentation and instructional videos, as well as improvements in AI integration and reporting aesthetics. Pricing is also noted as higher compared to alternatives.

What are the most important features of Tines?

No-code and low-code automation: Enables task automation without coding knowledge.
API integration: Facilitates enhanced automation for security operations.
Vendor-neutral approach: Promotes unbiased integration across various tools.
Detailed documentation: Provides users with comprehensive guides and support.
Scheduling capabilities: Allows users to automate workflows efficiently.

What benefits and ROI can users expect from Tines?

Time savings: Automates tasks to reduce manual processes.
Improved efficiency: Streamlines security operations, enhancing productivity.
Comprehensive task handling: Offers intuitive tools for managing complex tasks easily.

Tines primarily serves organizations in the security sector, automating security operations such as alert detection and managed detection and response. It's utilized extensively in security operation centers for tasks like phishing email processing, ticket creation, IOC investigations, and ticket assignments within enterprise security frameworks, with multiple teams delivering Tines services to enhance task handling efficiency.

Tines

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Information Not Available

Buyer's Guide

Commvault Cloud vs. Tines

February 2026

Free Report: Commvault Cloud vs. Tines

Find out what your peers are saying about Commvault Cloud vs. Tines and other solutions. Updated: February 2026.

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