Tines automates manual security tasks, incident response workflows, and tool orchestration, enhancing efficiency by reducing repetitive processes and improving response times.
| Product | Market Share (%) |
|---|---|
| Tines | 7.3% |
| Microsoft Sentinel | 16.9% |
| Palo Alto Networks Cortex XSOAR | 10.1% |
| Other | 65.7% |
Tines offers flexible pricing, with options for small to large enterprises. Pricing is based on the number of automated actions and users. Users mention that while the initial cost is competitive, additional charges may apply for premium support and custom integrations. Enterprises find value in the scalable model, allowing them to start small and expand as needed.
Users leverage Tines to automate complex security and incident response operations, integrating seamlessly with other platforms to streamline tasks. Its no-code automation capabilities and strong security features are particularly valued. While it enhances operational efficiency, users suggest improvements in customer support, documentation, and additional integration capabilities to overcome learning curve challenges. Some mention occasional latency issues and seek more customization, training resources, and clearer pricing structures. Enhanced scalability and detailed error logs are desired for smoother troubleshooting.
What are Tines' most important features?
What benefits and ROI should users look for?
In specific industries, Tines is implemented to automate security operations in sectors like finance, healthcare, and technology, where rapid incident response and integration with other platforms are crucial. Automating complex workflows without code is particularly beneficial in these fast-paced environments.
| Author info | Rating | Review Summary |
|---|---|---|
| Security Delivery Manager at Accenture | 4.5 | I work for Vikram, a service-based company delivering Tines services. Tines offers no-code automation, easing integration and improving security operations. It saves time, but its dashboards need more customization, and documentation could be improved for better user experience. |
| Security Analyst II / SOAR Engineer at a logistics company with 10,001+ employees | 5.0 | I use Tines for automating tasks like handling phishing emails and ticket management. Its low-code feature is valuable, as it works with any API. However, its AI feels clunky and limited, often making manual tasks easier. |
| Cyber Security Engineer at News Corp | 4.5 | We use Tines for enterprise security automation because it's no code and user-friendly. However, more video demonstrations would help. Previously, other platforms were complex, but Tines is easy and compatible, simplifying automation tasks significantly. |
| Security Operations Center (SOC) Manager at a computer software company with 201-500 employees | 4.0 | I manage a security operations center and found Tines useful for alert detection and reducing manual work. Although a bit costlier than Torq, which we currently use, Tines increased response time and allowed us to reduce staff by 30%. |
