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Commvault Cloud vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
This creates a problem when managing non-human identities and new human identities such as shared accounts or service accounts.
Specialist Consultant at a financial services firm with 10,001+ employees
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Categories and Ranking

Commvault Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (4th), eDiscovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (7th)
SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (2nd), Identity Governance Administration (IGA) (1st)
 

Mindshare comparison

Commvault Cloud and SailPoint Identity Security Cloud aren’t in the same category and serve different purposes. Commvault Cloud is designed for Backup and Recovery and holds a mindshare of 3.9%, down 7.3% compared to last year.
SailPoint Identity Security Cloud, on the other hand, focuses on Identity Governance Administration (IGA), holds 32.6% mindshare, down 39.8% since last year.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud3.9%
Veeam Data Platform6.6%
Rubrik3.8%
Other85.7%
Backup and Recovery
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud32.6%
Saviynt Identity Cloud19.5%
Omada Identity12.1%
Other35.8%
Identity Governance Administration (IGA)
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Commvault Cloud vs. SailPoint Identity Security Cloud and other solutions. Updated: December 2025.
885,728 professionals have used our research since 2012.