CodeTwo Backup for Office 365 vs Infrascale Backup & Disaster Recovery comparison

CodeTwo and Infrascale are both solutions in the SaaS Backup category. CodeTwo is ranked #17 with an average rating of 8.0, while Infrascale is ranked #42. CodeTwo holds a 0.7% mindshare in B, compared to Infrascale’s 0.3% mindshare. Additionally, 100% of CodeTwo users are willing to recommend the solution, compared to 90% of Infrascale users who would recommend it.

CodeTwo Backup for Office 365

Read 4 CodeTwo Backup for Office 365 reviews

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129 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

Read 14 Infrascale Backup & Disaster Recovery reviews

99 Views
62 Comparison Views

90% willing to recommend

CodeTwo Backup for Office 365

Infrascale Backup & Disaste...

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Executive SummaryUpdated on Dec 15, 2024

Infrascale Backup & Disaster Recovery and CodeTwo Backup for Office 365 are competing products in the data protection category. CodeTwo appears to have the upper hand with its feature richness, justifying its higher cost compared to Infrascale.

Features: Infrascale offers seamless integration between backup and disaster recovery, rapid data retrieval, and robust encryption. CodeTwo provides advanced features for Office 365 with granular data recovery, automated backup schedules, and comprehensive integration for enhanced functionality.

Ease of Deployment and Customer Service: Infrascale is known for an easy deployment process and responsive customer service, making it appealing for quick setup needs. CodeTwo matches this with an efficient deployment model and detailed documentation, although its complex features may require a learning curve. Infrascale's customer service benefits those needing immediate support.

Pricing and ROI: Infrascale offers appealing cost value by combining backup and disaster recovery with minimal upfront investment. CodeTwo's pricing mirrors its extensive features which could drive ROI for Office 365-centric organizations. While Infrascale provides a cost-effective solution, CodeTwo may offer higher ROI for businesses utilizing its specialized features.

To learn more, read our detailed CodeTwo Backup for Office 365 vs. Infrascale Backup & Disaster Recovery Report (Updated: April 2025).

Buyer's Guide

CodeTwo Backup for Office 365 vs. Infrascale Backup & Disaster Recovery

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CodeTwo Backup for Office 365

Ranking in SaaS Backup

17th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in SaaS Backup

42nd

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (63rd), Cloud Backup (48th), Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (29th)

Mindshare comparison

As of May 2025, in the SaaS Backup category, the mindshare of CodeTwo Backup for Office 365 is 0.7%, up from 0.5% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

SaaS Backup

Featured Reviews

Nikola Uvalic

Senior IT Support Engineer at a tech services company with 51-200 employees

Streamlines our processes and makes everything more efficient and less prone to errors

While CodeTwo Backup for Office 365 is generally great, there is some room for improvement in integrating with Office 365's restore options. Additionally, there is room to improve in managing email signatures. If it could make handling email signatures simpler or offer more features, that would be a plus. An additional feature that could be valuable is a search functionality within Office 365 tenants for specific mailboxes or logs related to events like receiving certain emails or bounce occurrences.

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Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Almost all the features of CodeTwo are valuable for Microsoft 365."

"The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well."

"The most valuable feature of CodeTwo Backup for Office 365 is its restore functionality."

"The solution offers ease of configuration. With a wizard, you run through the setup, and everything is configured correctly. Additionally, creating a job is very easy, and overall, the ease of access is excellent. Also, it allows you to use the backups to migrate to another Office 365 environment."

"The most valuable feature of this solution is that it is simple to use."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

More Infrascale Backup & Disaster Recovery pros

Cons

"The customer service and support could be improved. When communicating via email, they sometimes take until late the same day to respond."

"I attempted to modify the XML files in the product's configuration to enhance the speed and efficiency of the process. While the KBs and documentation were well-written, technical aspects related to speed adjustment parameters were unclear."

"There is room to improve in managing email signatures."

"There are two major improvements. First, the UI seems outdated. Second, the tool should support cloud backups. I suggest using Windows Server 2016 or 2019."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"The tool's pricing was reasonable. I don't remember the amount per mailbox, but the cost seemed fair, considering we had around 300 mailboxes to migrate and needed to do it in a rush over a weekend. We didn't have many choices for people to operate the migration."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"Our licensing fees are billed every four months."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"I appreciate their pricing. We went for this solution for its pricing."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

19%

Computer Software Company

17%

Real Estate/Law Firm

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about CodeTwo Backup for Office 365?

The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well.

See all answers

What is your experience regarding pricing and costs for CodeTwo Backup for Office 365?

The license for signatures is expensive compared to my previous experience with other companies. We compared CodeTwo and Letsignit pricing plans for a project three years ago and found CodeTwo's pr...

See all answers

What needs improvement with CodeTwo Backup for Office 365?

I can't provide an exact area for improvement because I left the company. However, I believe that enhancing the ability to modify user attributes directly needs improvement. Also, from my perspecti...

See all answers

What is your experience regarding pricing and costs for Infrascale Platform?

I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...

See all answers

What needs improvement with Infrascale Platform?

I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...

See all answers

What is your primary use case for Infrascale Platform?

We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.

See all answers

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Product Reports

Buyer's Guide

SaaS Backup

May 2025

Download CodeTwo Backup for Office 365 product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

April 2025

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

No data available

Infrascale Platform

Overview

CodeTwo Backup for Office 365 provides a comprehensive data protection solution designed to safeguard and restore Office 365 mailboxes. It offers numerous backup options ensuring data integrity during accidental deletions or data corruption events.

Focused on data backup and recovery for Office 365, CodeTwo Backup for Office 365 supports incremental and continuous backups, allowing timely data recovery. It is structured to handle large datasets efficiently and provides various options for customizing backup and recovery processes. Its intuitive approach streamlines the safeguarding of emails, OneDrive, SharePoint, and Teams data across business environments.

What are the main features of CodeTwo Backup for Office 365?

Incremental Backup: Reduces storage usage by only backing up changes since the last backup.
Automated Backup: Set schedules to perform backups automatically without manual intervention.
Data Recovery: Restore specific items or entire mailboxes with ease.
PST Export: Export backup data to PST for offline access and archiving.

What benefits and ROI can users expect?

Data Security: Mitigates data loss risks by providing reliable backup options.
Cost Efficiency: Saves costs with optimized storage and backup features.
Flexibility: Responsive to different business needs with various customizable settings.
Scalability: Effective for growing businesses, handling increasing data loads effortlessly.

In industries such as finance and healthcare, CodeTwo Backup for Office 365 is deployed to ensure compliance with data retention policies and facilitate quick data retrieval when needed. Its robust functionality supports critical backup and recovery processes, integral to maintaining operational continuity and regulatory compliance in data-driven sectors.

CodeTwo

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

Information Not Available

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

CodeTwo Backup for Office 365 vs. Infrascale Backup & Disaster Recovery

April 2025

Free Report: CodeTwo Backup for Office 365 vs. Infrascale Backup & Disaster Recovery

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