CodeTwo Backup for Office 365 vs Infrascale Backup &amp; Disaster Recovery comparison

CodeTwo Backup for Office 365 vs. Infrascale Backup & Disaster Recovery

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CodeTwo Backup for Office 365

Ranking in SaaS Backup

17th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in SaaS Backup

44th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (64th), Cloud Backup (52nd), Disaster Recovery as a Service (9th), Disaster Recovery (DR) Software (33rd)

Mindshare comparison

As of June 2025, in the SaaS Backup category, the mindshare of CodeTwo Backup for Office 365 is 0.8%, up from 0.6% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

SaaS Backup

Featured Reviews

Nikola Uvalic

Senior IT Support Engineer at a tech services company with 51-200 employees

Streamlines our processes and makes everything more efficient and less prone to errors

While CodeTwo Backup for Office 365 is generally great, there is some room for improvement in integrating with Office 365's restore options. Additionally, there is room to improve in managing email signatures. If it could make handling email signatures simpler or offer more features, that would be a plus. An additional feature that could be valuable is a search functionality within Office 365 tenants for specific mailboxes or logs related to events like receiving certain emails or bounce occurrences.

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Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Almost all the features of CodeTwo are valuable for Microsoft 365."

"The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well."

"The solution offers ease of configuration. With a wizard, you run through the setup, and everything is configured correctly. Additionally, creating a job is very easy, and overall, the ease of access is excellent. Also, it allows you to use the backups to migrate to another Office 365 environment."

"The most valuable feature of CodeTwo Backup for Office 365 is its restore functionality."

"The initial setup was straightforward and we received support from the manufacturer."

"The most valuable feature of this solution is that it is simple to use."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

More Infrascale Backup & Disaster Recovery pros

Cons

"There are two major improvements. First, the UI seems outdated. Second, the tool should support cloud backups. I suggest using Windows Server 2016 or 2019."

"There is room to improve in managing email signatures."

"The customer service and support could be improved. When communicating via email, they sometimes take until late the same day to respond."

"I attempted to modify the XML files in the product's configuration to enhance the speed and efficiency of the process. While the KBs and documentation were well-written, technical aspects related to speed adjustment parameters were unclear."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"The tool's pricing was reasonable. I don't remember the amount per mailbox, but the cost seemed fair, considering we had around 300 mailboxes to migrate and needed to do it in a rush over a weekend. We didn't have many choices for people to operate the migration."

"Our licensing fees are billed every four months."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"I appreciate their pricing. We went for this solution for its pricing."

"The licensing is based on how much data you have plus what appliances you need."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

16%

Financial Services Firm

16%

Real Estate/Law Firm

10%

Healthcare Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about CodeTwo Backup for Office 365?

The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well.

What is your experience regarding pricing and costs for CodeTwo Backup for Office 365?

The license for signatures is expensive compared to my previous experience with other companies. We compared CodeTwo and Letsignit pricing plans for a project three years ago and found CodeTwo's pr...

What needs improvement with CodeTwo Backup for Office 365?

I can't provide an exact area for improvement because I left the company. However, I believe that enhancing the ability to modify user attributes directly needs improvement. Also, from my perspecti...

What is your experience regarding pricing and costs for Infrascale Platform?

I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...

What needs improvement with Infrascale Platform?

I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...

What is your primary use case for Infrascale Platform?

We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.

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Product Reports

SaaS Backup

Download CodeTwo Backup for Office 365 product report

Infrascale Backup & Disaster Recovery

Download Infrascale Backup & Disaster Recovery product report

Infrascale Backup & Disaster Recovery report

Also Known As

No data available

Infrascale Platform

Overview

CodeTwo Backup for Office 365 provides a comprehensive data protection solution designed to safeguard and restore Office 365 mailboxes. It offers numerous backup options ensuring data integrity during accidental deletions or data corruption events.

Focused on data backup and recovery for Office 365, CodeTwo Backup for Office 365 supports incremental and continuous backups, allowing timely data recovery. It is structured to handle large datasets efficiently and provides various options for customizing backup and recovery processes. Its intuitive approach streamlines the safeguarding of emails, OneDrive, SharePoint, and Teams data across business environments.

What are the main features of CodeTwo Backup for Office 365?

Incremental Backup: Reduces storage usage by only backing up changes since the last backup.
Automated Backup: Set schedules to perform backups automatically without manual intervention.
Data Recovery: Restore specific items or entire mailboxes with ease.
PST Export: Export backup data to PST for offline access and archiving.

What benefits and ROI can users expect?

Data Security: Mitigates data loss risks by providing reliable backup options.
Cost Efficiency: Saves costs with optimized storage and backup features.
Flexibility: Responsive to different business needs with various customizable settings.
Scalability: Effective for growing businesses, handling increasing data loads effortlessly.

In industries such as finance and healthcare, CodeTwo Backup for Office 365 is deployed to ensure compliance with data retention policies and facilitate quick data retrieval when needed. Its robust functionality supports critical backup and recovery processes, integral to maintaining operational continuity and regulatory compliance in data-driven sectors.

CodeTwo

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

Information Not Available

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

CodeTwo Backup for Office 365 vs. Infrascale Backup & Disaster Recovery