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CodeTwo Backup for Office 365 Reviews

Vendor: CodeTwo
4.0 out of 5
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What is CodeTwo Backup for Office 365?

CodeTwo Backup for Office 365 provides a comprehensive data protection solution designed to safeguard and restore Office 365 mailboxes. It offers numerous backup options ensuring data integrity during accidental deletions or data corruption events.

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CodeTwo Backup for Office 365 is the #18 ranked solution in top SaaS Backup solutions. PeerSpot users give CodeTwo Backup for Office 365 an average rating of 8.0 out of 10. CodeTwo Backup for Office 365 is most commonly compared to Veeam Data Cloud for Microsoft 365: CodeTwo Backup for Office 365 vs Veeam Data Cloud for Microsoft 365.
Buyer's Guide
SaaS Backup
August 2025
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Helped 867,349 peers since 2012

Featured CodeTwo Backup for Office 365 reviews

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CodeTwo Backup for Office 365 mindshare

As of September 2025, the mindshare of CodeTwo Backup for Office 365 in the SaaS Backup category stands at 1.0%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
SaaS Backup Market Share Distribution
ProductMarket Share (%)
CodeTwo Backup for Office 3651.0%
Veeam Data Cloud for Microsoft 36514.3%
AvePoint Cloud Backup9.3%
Other75.4%
SaaS Backup
 
 
Key learnings from peers

Valuable Features

CodeTwo Backup for Office 365's restore is highly valued for its simplicity, resembling a copy-and-paste for emails. It enables users to restore data easily without technical complexity. The tool supports CSV source integration, making it accessible with templates. Its configuration wizard ensures proper setup. Users can leverage backups to migrate environments. It offers comprehensive features like signatures, email, and file backups, with incremental backups enhancing restoration efficiency.
  • "Almost all the features of CodeTwo are valuable for Microsoft 365."
  • "The solution offers ease of configuration. With a wizard, you run through the setup, and everything is configured correctly. Additionally, creating a job is very easy, and overall, the ease of access is excellent. Also, it allows you to use the backups to migrate to another Office 365 environment."
  • "The tool's porting of targeted sources in CSV was a nice feature. The integration and connection between the tenants were smooth. We could access a template CSV as well."

Room for Improvement

CodeTwo Backup for Office 365 could improve integration with Office 365's restore options. Users suggest enhancements in managing email signatures and adding search functionality for mailboxes or logs. Speed and efficiency adjustments remain unclear especially in modifying EWS parameters. The interface appears outdated, and cloud backup support is desired. Enhancements in modifying user attributes and establishing a ticketing system for technical support are suggested to improve response times.
  • "The customer service and support could be improved. When communicating via email, they sometimes take until late the same day to respond."
  • "There are two major improvements. First, the UI seems outdated. Second, the tool should support cloud backups. I suggest using Windows Server 2016 or 2019."
  • "I attempted to modify the XML files in the product's configuration to enhance the speed and efficiency of the process. While the KBs and documentation were well-written, technical aspects related to speed adjustment parameters were unclear."

Pricing

CodeTwo Backup for Office 365 is considered reasonably priced by enterprise users, with an annual cost around 1,800 euros. Although some find the licensing for specific features like signatures expensive compared to competitors, the overall investment is manageable. Users handling large-scale migrations appreciate the cost-effectiveness given the urgency of their projects. Despite varying opinions on individual feature costs, the pricing is viewed as fair by those managing numerous mailboxes with limited operational choices.
  • "The tool's pricing was reasonable. I don't remember the amount per mailbox, but the cost seemed fair, considering we had around 300 mailboxes to migrate and needed to do it in a rush over a weekend. We didn't have many choices for people to operate the migration."

Service and Support

Customer service for CodeTwo Backup for Office 365 is described as responsive, with support rated nine out of ten by some users. While support is active, some find responses repetitive and lacking new insights. Communication is primarily through email, with suggestions for improving response times and implementing a ticketing system with severity levels to manage issues more effectively. Users express a need for quicker replies, as responses can be delayed until the next day.

Deployment

Users found the initial setup of CodeTwo Backup for Office 365 mostly smooth. Occasionally, challenges appeared when migrating tenants from cloud to on-premise, affecting about one out of six accounts. These issues were easily resolved by following error codes, checking forums, or reaching support. Establishing connections between tenants was straightforward with an admin account, and the entire process was often completed within hours. Setup required no prior experience, making it accessible for all.

Scalability

CodeTwo Backup for Office 365 is recognized for its scalability. Users rate its scalability as high, often scoring it an eight out of ten. The tool efficiently utilizes the server's storage, adapting to the available capacity. It's noted for easy deployment, whether through its architecture or with Microsoft 365 services for managing signatures and backup functionalities. Many describe it as quite scalable compared to alternatives.

Stability

CodeTwo Backup for Office 365 exhibits strong stability, rarely crashing unless external factors like network issues occur. Users find restarting jobs easy when minor hiccups happen. Some encounter bandwidth and speed issues during migration, giving it a six-out-of-ten rating. Others, noting minimal bugs or breakdowns, suggest these relate to Outlook versions rather than CodeTwo service, rating stability nine out of ten.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
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Learn more about CodeTwo Backup for Office 365

Focused on data backup and recovery for Office 365, CodeTwo Backup for Office 365 supports incremental and continuous backups, allowing timely data recovery. It is structured to handle large datasets efficiently and provides various options for customizing backup and recovery processes. Its intuitive approach streamlines the safeguarding of emails, OneDrive, SharePoint, and Teams data across business environments.

What are the main features of CodeTwo Backup for Office 365?
  • Incremental Backup: Reduces storage usage by only backing up changes since the last backup.
  • Automated Backup: Set schedules to perform backups automatically without manual intervention.
  • Data Recovery: Restore specific items or entire mailboxes with ease.
  • PST Export: Export backup data to PST for offline access and archiving.
What benefits and ROI can users expect?
  • Data Security: Mitigates data loss risks by providing reliable backup options.
  • Cost Efficiency: Saves costs with optimized storage and backup features.
  • Flexibility: Responsive to different business needs with various customizable settings.
  • Scalability: Effective for growing businesses, handling increasing data loads effortlessly.

In industries such as finance and healthcare, CodeTwo Backup for Office 365 is deployed to ensure compliance with data retention policies and facilitate quick data retrieval when needed. Its robust functionality supports critical backup and recovery processes, integral to maintaining operational continuity and regulatory compliance in data-driven sectors.

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Popular Comparisons

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Veeam Data Cloud for Microsoft 365 vs CodeTwo Backup for Office 365 Logo
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CodeTwo Backup for Office 365 Reviews Summary
Author infoRatingReview Summary
Security Consultant at Global Brands Group (GBG)4.5As a partner working with CodeTwo, I found the backup and signature management features for Microsoft 365 incredibly valuable. The incremental backup feature was particularly beneficial. While I can't specify improvements, I considered alternatives like Litete for Azure solutions.
Senior IT Support Engineer at a tech services company with 51-200 employees4.0I use CodeTwo Backup for Office 365 to protect critical Microsoft Office 365 data. Its user-friendly restore functionality is highly valuable, though improvements in integration and email signature management would enhance it. We've experienced significant time savings and a positive ROI.
It system administator at a consultancy with 1-10 employees4.0I found CodeTwo Backup for Office 365 easy to configure thanks to its wizard setup, and creating jobs is straightforward. However, the UI feels outdated and lacks cloud backup support, which should be addressed for improvement.
Modern Workplace & Systems Engineer at a tech services company with 11-50 employees3.5I found CodeTwo Backup for Office 365 valuable for its CSV porting and smooth tenant integration. Although modifying XML files for speed was challenging due to unclear documentation, the product was worth its price, completing tasks within the deadline.