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CMW Tracker vs Newgen OmniFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CMW Tracker
Ranking in Business Process Management (BPM)
42nd
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (42nd)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
35th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of CMW Tracker is 0.4%, up from 0.2% compared to the previous year. The mindshare of Newgen OmniFlow is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Newgen OmniFlow0.7%
CMW Tracker0.4%
Other98.9%
Business Process Management (BPM)
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
CD
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The clean interface, prioritization, and private task lists aren't present in other solutions."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"​It was easy to set up my team with access credentials to their files.​"
"Customize workflow processes visually and interactively."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"The most valuable feature is the flexibility in using it."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
 

Cons

"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"This solution lacks API integration with some popular websites."
"I would like them to offer a one-time payment plan that one can choose."
"If your organization has only a few team members then this tool is not suitable."
"The initial setup seemed a bit complex, and there is no great documentation."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"In terms of stability, like every product it has its issues."
"I would like to see more automated analytics built into the solution."
"The development teams should be more agile and they need to have more team members."
"Improvement is needed in supporting the partner ecosystem."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
 

Pricing and Cost Advice

"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"This solution has a very lost cost."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"Price per user works for me when they do not count my clients, which fill forms."
"Great value for the money."
"The price is so reasonable."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"The price of Newgen OmniFlow is priced reasonably."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
23%
Computer Software Company
15%
Government
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Comparisons

No data available
 

Also Known As

Comindware Tracker
OmniFlow
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Rak Bank, Bank Dhofar
Find out what your peers are saying about CMW Tracker vs. Newgen OmniFlow and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.