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CMW Tracker vs Newgen OmniFlow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CMW Tracker
Ranking in Business Process Management (BPM)
28th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (31st)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
31st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of CMW Tracker is 1.6%, up from 0.4% compared to the previous year. The mindshare of Newgen OmniFlow is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
CMW Tracker1.6%
Newgen OmniFlow1.0%
Other97.4%
Business Process Management (BPM)
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps very well with project management, and the workflow process is very easy and fast."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The feature I have found most valuable is the easy synchronization with other tools."
"Overall, this is an excellent workflow management tool."
"​It was easy to set up my team with access credentials to their files.​"
"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."
"We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"I am overall satisfied with it; I didn't hear anything bad or any negative feedback about it, so far, so good."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"We have a huge customer satisfaction rate because we try to accommodate all the requirements of their business."
"This solution is very cost effective and very flexible."
 

Cons

"I am expecting new updates to improve the software."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"This solution lacks API integration with some popular websites."
"I would like them to offer a one-time payment plan that one can choose."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"The initial setup can be quite slow and finicky."
"However, if you have a not so common issue, it might take time to get a final solution."
"There are not very many report templates, and if there were more, it would really help."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"In terms of stability, like every product, it has its issues."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"I would like to see more automated analytics built into the solution."
"On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"The technical support is not very good. They have a very late response and do not have enough expertise on the support team."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it."
 

Pricing and Cost Advice

"Price per user works for me when they do not count my clients, which fill forms."
"Great value for the money."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"The price is so reasonable."
"This solution has a very lost cost."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"The price of Newgen OmniFlow is priced reasonably."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
report
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Top Industries

By visitors reading reviews
Construction Company
21%
Outsourcing Company
17%
Comms Service Provider
11%
Financial Services Firm
8%
Outsourcing Company
14%
Construction Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Also Known As

Comindware Tracker
OmniFlow
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Rak Bank, Bank Dhofar
Find out what your peers are saying about CMW Tracker vs. Newgen OmniFlow and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.