We performed a comparison between IBM MaaS360 and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Asset Management and Auto Pilot are valuable features."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"The most valuable feature is the policy CSPs."
"One of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"It's normally able to meet 100% expectations of our customers."
"It is a very stable and scalable cloud-only solution."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The implementation phase of IBM MaaS360 was pretty easy."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"Asset management is the most valuable feature and integral for device inventory."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"The initial setup is straightforward."
"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."
"It's been very stable over the past few years."
"The most valuable feature is the fact that I can manage my devices remotely."
"All features are useful. It is useful for preventing the use of unauthorized software on corporate-owned devices. It provides an option to lock the devices for unauthorized software. The devices can only be used under the supervision of the device manager."
"The admin part, where I'm adding users, is not too bad. It's easy enough to use."
"It is a scalable solution."
"One of the most valuable features is the remote control. If there are issues in the field, we can remote into those devices and see what kind of issues they are."
"The pricing could be improved."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"Microsoft Intune fails a lot when it comes to device compliance."
"The product needs to upgrade itself when the server is overloaded."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"It would be helpful if there was proactive remediation."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"The price could be lower."
"User interface is basic and not very intuitive."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"Its integration with Microsoft Teams could be better."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"The look needs to be updated and it could be simpler to use."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"The pricing policy of SOTI is not stable. You buy it today at one price, and the following year, it becomes something like 5% or 7% higher. From my point of view, SOTI is a little bit weak in terms of implementation on the new Windows 10 devices, and they have to work on this. It can't compete with Intune and other solutions when it comes to Windows implementation. It almost doesn't work with iOS. It works well with Android."
"I wish that I had some more tutorials and educational resources on how to use the product."
"The quality of the support service is poor. The headquarters are not very responsive. And, the actual quality of the software has its drawbacks."
"They could make it easier to configure. While setting it up from scratch, I find many networking issues, and I have to call our network people for them, but our network people don't understand. It's a nightmare to try to communicate to them that this port needs to be open, or this needs to be opened here or there. Networking people are very security conscious, and they're wary of doing anything. So, if you can't tell them exactly why they need to do something, they get really paranoid. SOTI could do a better job of making the configuration of their software easier to understand and more clear. The prerequisites should be clear. They should clearly specify what is required to get this software working. There should be a list of prerequisites that is easier to understand and trust."
"I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet."
"SOTI MobiControl could improve by being more user-friendly."
"The solution could use better reporting."
"SOTI MobiControl's user interface is very tough to handle and should be made more user-friendly."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 12 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 16 reviews. IBM MaaS360 is rated 7.8, while SOTI MobiControl is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of SOTI MobiControl writes "Their enterprise support is the best, and we get good visibility and control over our mobile devices". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and Sophos Mobile, whereas SOTI MobiControl is most compared with VMware Workspace ONE, Jamf Pro, 42Gears SureMDM, ManageEngine Endpoint Central and Scalefusion. See our IBM MaaS360 vs. SOTI MobiControl report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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