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Cisco Web Security Appliance vs Fortinet FortiGate SWG comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Cisco Web Security Appliance
Ranking in Secure Web Gateways (SWG)
11th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Fortinet FortiGate SWG
Ranking in Secure Web Gateways (SWG)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.8% compared to the previous year. The mindshare of Cisco Web Security Appliance is 2.4%, down from 2.8% compared to the previous year. The mindshare of Fortinet FortiGate SWG is 5.9%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate SWG5.9%
iboss2.1%
Cisco Web Security Appliance2.4%
Other89.6%
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Vusa Ndlovu - PeerSpot reviewer
Advanced protection features offer robust security while integration process presents challenges
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from either wireless or wired connections. Although implementing it as a standalone is quicker, integrating BYOD with Cisco I and FTB can be tiring. Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
Ayman Said - PeerSpot reviewer
Enables seamless traffic handling and effective network protection
We are using Fortinet FortiGate SWG for web filtering, application control, and IDPS. Additionally, we utilize it for VPN and the main features of a firewall Web filtering is very good, as well as IDPS. SD-WAN is a perfect feature. Additionally, the VPN is stable and very good. These features…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Its initial setup was straightforward."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Cisco regularly upgrades features for the customer's security requirements."
"The product is stable."
"The tool has good Umbrella DNS security."
"Great for assisting with connections to networks or apps."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"Cisco Web Security Appliance can integrate with Active Directory, enabling us to manage all the end-users within AD. It's helpful for setting rules based on individual users and groups. For example, you can configure policies for inbound and outbound traffic."
"The solution offers content filtering and micro-content controls, such as regulating the types of images and their resolution."
"This appliance gives me good visibility in the userbase and their activities."
"The technical support is good."
"The product's most valuable features are SD-WAN and the integration of WiFi and switches."
"The product is easy to install since we only need to follow the user manual, documents, and articles provided by Fortinet to install the product."
"I rate this solution a nine out of ten."
"FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great."
"Web filters, particularly web application controls, grant us the ability to regulate user access effectively."
"FortiGate also makes GRE tunneling possible."
"It has the same functionalities throughout the range of products."
 

Cons

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Sometimes, obviously, there are bugs."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"The reporting needs improvement."
"The solution needs to be more user-friendly and easier to navigate."
"Setting up Cisco Web Security Appliance is highly complex and it takes about a week. We have to connect it to the Active Directory and configure all the policies for end users. It takes a long time to configure rules for our company data like port forwarding and separating the public and local components."
"The tool needs to provide logs. They need to improve firewall threat defense."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"The tool needs to improve cloud-based decryption."
"The tool needs to provide logs. They need to improve firewall threat defense."
"WSA is lacking firewall features."
"The software is a bit expensive to renew."
"They should consider making some improvements regarding the pricing."
"Fortinet FortiGate SWG could improve the price, it is expensive."
"FortiGate's reporting features could provide a better picture of what is happening in the box."
"The product needs to drastically improve its reporting capability."
"Integrating OpenVPN with FortiGate would provide a powerful combination of secure remote access and comprehensive network security."
"The price could be improved."
"I would like the deployment and integration of this product to be easier. We should be able to deploy the features more easily and have different types of access. It should be easier to integrate. Currently, we need to develop APIs to use this interface."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The tool's licensing is yearly."
"Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."
"The solution has a standard license."
"There is a subscription-based license needed to use this solution."
"I rate Cisco WSA a seven out of ten since it is costly."
"The licensing options begin with 100 users and this is a high threshold for smaller networks."
"When you compare the price of this solution to the price of FortiGate, it's high."
"I rate Cisco WSA a seven out of ten since it is costly."
"The cost has increased since the update so I would rate it eight out of ten."
"While slightly more affordable than competitors, it remains relatively expensive due to its inclusive subscription."
"Pricing for Fortinet FortiGate SWG is more suitable for enterprise or large-sized organizations because they are the ones who can afford it versus small and medium-sized organizations."
"The product is expensive compared to one of its competitors."
"There is a need to pay for a license for the product."
"FortiGate SWG is a cost-effective solution well-suited for organisations of all sizes."
"It is a cost-effective solution that meets the user's needs."
"It could be more competitive and cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
9%
Non Profit
9%
Computer Software Company
13%
Comms Service Provider
7%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise14
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What do you like most about Cisco Web Security Appliance?
The most valuable features of the solution are the functions of proxy for the users who use the internet and the secu...
What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for s...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAN...
What do you like most about Fortinet FortiGate SWG?
The interface and other reports are all user-friendly.
What is your experience regarding pricing and costs for Fortinet FortiGate SWG?
Fortinet products are very expensive compared to competitors like Sophos and SonicWall. From a pricing perspective, I...
What needs improvement with Fortinet FortiGate SWG?
More improvement in AI would be a good edge. We would like the VPN to act as a web filtering solution because users o...
 

Also Known As

iBoss Cloud Platform
Cisco WSA, Cisco Web Security
FortiGate SWG, FortiGate Secure Web Gateway
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
New South Wales Rural Fire Service, Caixa Seguradora
Salt Lake County, Catholic College Bendigo, Azienda Unita Sanitaria
Find out what your peers are saying about Cisco Web Security Appliance vs. Fortinet FortiGate SWG and other solutions. Updated: July 2025.
866,286 professionals have used our research since 2012.