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Cisco Web Security Appliance vs Netskope Next Gen Secure Web Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Web Security Appliance
Ranking in Secure Web Gateways (SWG)
20th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Netskope Next Gen Secure We...
Ranking in Secure Web Gateways (SWG)
14th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of Cisco Web Security Appliance is 2.0%, down from 2.3% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.2%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Netskope Next Gen Secure Web Gateway2.2%
Cisco Web Security Appliance2.0%
Other95.8%
Secure Web Gateways (SWG)
 

Featured Reviews

Vusa Ndlovu - PeerSpot reviewer
Security Solution Architect at a tech services company with 501-1,000 employees
Advanced protection features offer robust security while integration process presents challenges
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from either wireless or wired connections. Although implementing it as a standalone is quicker, integrating BYOD with Cisco I and FTB can be tiring. Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
BT
Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees
Granular web controls have improved user-specific access and reduced security incidents
For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a scalable product."
"The solution offers content filtering and micro-content controls, such as regulating the types of images and their resolution."
"Since working with the tool, we have not found any threats in our organization."
"The most valuable features of the solution are the functions of proxy for the users who use the internet and the security it offers against the not-so-secure web pages."
"Cisco Web Security Appliance has very good security benefits for any company and is easy to integrate."
"What we liked best about it was the ability to apply policy to either a user ID or an IP-based network."
"It's most valuable feature is its convenience."
"The tool has good Umbrella DNS security."
"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
"The solution offers good security functionality."
"Web filtering and DLP are good features."
"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."
"The solution is reliable and has high availability."
"We've found the solution to be quite stable."
"Netskope Next Gen Secure Web Gateway has positively impacted my organization by allowing us to have total control and visibility over which users access and which websites they visit."
"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."
 

Cons

"Setting up Cisco Web Security Appliance is highly complex and it takes about a week. We have to connect it to the Active Directory and configure all the policies for end users. It takes a long time to configure rules for our company data like port forwarding and separating the public and local components."
"The tool needs to improve cloud-based decryption."
"The support is good but slow. Generally, the response time for resolving issues is getting slower."
"If you're a customer with a lot of sites, then an on-prem solution like WSA is not a good option."
"We would like to see a security service head, where we can combine all the security into one solution."
"The transparent proxy is quite difficult to enforce on smartphones and tablets because it is on a sticker implementation rather than a line mode."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"Sometimes reporting is a little bit short."
"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."
"The solution needs to improve its on-premise detection technique."
"The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint."
"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."
"The solution lacks a good reporting feature."
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"They should work on marketing material to put out their work with a little more effort."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
 

Pricing and Cost Advice

"I rate Cisco WSA a seven out of ten since it is costly."
"I rate the product price a ten on a scale of one to ten, where one is low price and ten is high price."
"Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."
"The pricing is too high."
"The tool's licensing is yearly."
"Regarding Cisco price-wise, it is always on a bit on the higher side."
"This is an expensive solution."
"The solution has a standard license."
"We pay a licensing fee of $10,000 on a yearly basis."
"The solution's overall cost is cheaper than regular web security solutions."
"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."
"The product is cheap."
"The price is average. Because the license is user-based, you can increase it as per the user quantity."
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
910,350 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
28%
Construction Company
10%
Manufacturing Company
7%
Computer Software Company
5%
Financial Services Firm
18%
Construction Company
7%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for small companies due to its pricing. Cisco has been in business for a long time, r...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from eithe...
What is your primary use case for Cisco Web Security Appliance?
The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss prevention (DLP), and advanced threat analytics. This is how I typically implement us...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datacenter and endpoint. In between you have branch office. So blending EPP and firew...
Which lesser known firewall product has the best chance at unseating the market leaders?
Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is going to change in the next semesters. In my opinion, solutions like Netskope are of...
 

Also Known As

Cisco WSA, Cisco Web Security
No data available
 

Overview

 

Sample Customers

New South Wales Rural Fire Service, Caixa Seguradora
Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Find out what your peers are saying about Cisco Web Security Appliance vs. Netskope Next Gen Secure Web Gateway and other solutions. Updated: August 2026.
910,350 professionals have used our research since 2012.