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Cisco Web Security Appliance vs Netskope Next Gen Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (7th)
Cisco Web Security Appliance
Ranking in Secure Web Gateways (SWG)
21st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Netskope Next Gen Secure We...
Ranking in Secure Web Gateways (SWG)
15th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.5%, up from 2.0% compared to the previous year. The mindshare of Cisco Web Security Appliance is 1.9%, down from 2.3% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.2%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss3.5%
Netskope Next Gen Secure Web Gateway2.2%
Cisco Web Security Appliance1.9%
Other92.4%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Vusa Ndlovu - PeerSpot reviewer
Security Solution Architect at a tech services company with 501-1,000 employees
Advanced protection features offer robust security while integration process presents challenges
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from either wireless or wired connections. Although implementing it as a standalone is quicker, integrating BYOD with Cisco I and FTB can be tiring. Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
BT
Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees
Granular web controls have improved user-specific access and reduced security incidents
For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Technical support is pretty sharp and very responsive."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Its initial setup was straightforward."
"iboss is definitely very good in terms of service."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Content filtering is the most useful feature of iboss."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The most valuable feature of Cisco Web Security Appliance is the provided anti-malware functionality and URL categorization. I can block access to malicious websites. 99 percent of the cases are related to a malicious website. If I cannot browse those malicious websites, then we are 99 percent protected."
"It also has high availability."
"Integration-wise, browser-security-wise (for users browsing the internet), it's one of the greatest tools."
"The WCCP is good at delivering HTTP and HTTPS traffic."
"We use this solution to restrict prohibited websites and applications."
"It's most valuable feature is its convenience."
"I would recommend this solution to others."
"The product is stable."
"Prevents data leakage and protects data."
"All our customers use multiple data and want to protect that by preventing data leakage and that's what it does."
"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."
"So far, the solution has been excellent."
"The ROI is in the security I'm getting for my users, which is also beneficial for me."
"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."
"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."
"The solution is reliable and has high availability."
 

Cons

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"The dashboards for local use could be better."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"Sometimes, obviously, there are bugs."
"Its pricing could be better."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The licensing model needs to be more flexible."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"The solution needs to be more user-friendly and easier to navigate."
"The pricing is too high, so that could be improved."
"The tool needs to provide logs. They need to improve firewall threat defense."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"There are certain shortcomings related to the product's management capabilities, where improvements are required. The solution needs to provide better management of the category of web pages."
"The stability is lacking and is something that should be looked at. We don't find it to be very stable."
"The solution lacks a good reporting feature."
"I think the accuracy could be improved."
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."
"They should work on marketing material to put out their work with a little more effort."
"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."
"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."
"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The solution's cost depends on how many users you purchase. It was maybe $3 or $5 per user, which is a bit expensive."
"The solution has a standard license."
"I know from the manager that the price is too high and that other solutions offer the same features for less."
"I rate the product price a ten on a scale of one to ten, where one is low price and ten is high price."
"The licensing options begin with 100 users and this is a high threshold for smaller networks."
"When you compare the price of this solution to the price of FortiGate, it's high."
"Licensing fees are based on the number of users."
"Regarding Cisco price-wise, it is always on a bit on the higher side."
"The price is average. Because the license is user-based, you can increase it as per the user quantity."
"We pay a licensing fee of $10,000 on a yearly basis."
"The product is cheap."
"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."
"The solution's overall cost is cheaper than regular web security solutions."
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
902,588 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
28%
Construction Company
9%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
18%
Construction Company
9%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise9
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for s...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAN...
What is your primary use case for Cisco Web Security Appliance?
The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss preve...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
Which lesser known firewall product has the best chance at unseating the market leaders?
Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...
 

Also Known As

iBoss Cloud Platform
Cisco WSA, Cisco Web Security
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
New South Wales Rural Fire Service, Caixa Seguradora
Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Find out what your peers are saying about Cisco Web Security Appliance vs. Netskope Next Gen Secure Web Gateway and other solutions. Updated: June 2026.
902,588 professionals have used our research since 2012.