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Cisco Web Security Appliance vs Netskope Next Gen Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Cisco Web Security Appliance
Ranking in Secure Web Gateways (SWG)
19th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Netskope Next Gen Secure We...
Ranking in Secure Web Gateways (SWG)
14th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.4%, up from 2.0% compared to the previous year. The mindshare of Cisco Web Security Appliance is 1.8%, down from 2.3% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.2%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss3.4%
Netskope Next Gen Secure Web Gateway2.2%
Cisco Web Security Appliance1.8%
Other92.6%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Vusa Ndlovu - PeerSpot reviewer
Security Solution Architect at a tech services company with 501-1,000 employees
Advanced protection features offer robust security while integration process presents challenges
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from either wireless or wired connections. Although implementing it as a standalone is quicker, integrating BYOD with Cisco I and FTB can be tiring. Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
BT
Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees
Granular web controls have improved user-specific access and reduced security incidents
For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our primary use case for this product is DLP,"
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"Content filtering is the most useful feature of iboss."
"This product is solid, fairly easy to use, and reliable."
"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."
"Great for assisting with connections to networks or apps."
"We use this solution to restrict prohibited websites and applications."
"All I can say is that from a solution perspective, whatever the customer is basically looking for from our web security appliance, Cisco Web Security Appliance has met it all."
"The technical support is good, it is reactive, and the documentation is very specific and very useful."
"It's a scalable product."
"What we liked best about it was the ability to apply policy to either a user ID or an IP-based network."
"Cisco Web Security Appliance is user-friendly and easy to manage. It protects your environment while accessing the internet."
"The solution offers content filtering and micro-content controls, such as regulating the types of images and their resolution."
"The solution's CASB, DLP, and threat protection features are very good."
"The solution is reliable and has high availability."
"Netskope Next Gen Secure Web Gateway has positively impacted my organization by allowing us to have total control and visibility over which users access and which websites they visit."
"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."
"We've found the solution to be quite stable."
"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
"My advice for others looking into implementing the solution it is easy to use, and it is one of the best solutions on the market."
"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."
 

Cons

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"File integrity monitoring would be very advantageous as an additional feature."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"The dashboards for local use could be better."
"Sometimes, obviously, there are bugs."
"If you're a customer with a lot of sites, then an on-prem solution like WSA is not a good option."
"We would like to see a security service head, where we can combine all the security into one solution."
"It's so expensive. It's $10,000 per year."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"This solution could be more secure."
"Customer support is good but could be improved."
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"Sometimes reporting is a little bit short."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."
"The solution lacks a good reporting feature."
"Netskope can only provide the high level related to threats."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
"I think the accuracy could be improved."
"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."
"They should work on marketing material to put out their work with a little more effort."
"Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."
"I know from the manager that the price is too high and that other solutions offer the same features for less."
"At the time, licensing fees were paid on an annual basis."
"The solution has a standard license."
"The pricing is too high."
"The tool's licensing is yearly."
"This is an expensive solution."
"Regarding Cisco price-wise, it is always on a bit on the higher side."
"The price is average. Because the license is user-based, you can increase it as per the user quantity."
"We pay a licensing fee of $10,000 on a yearly basis."
"The product is cheap."
"The solution's overall cost is cheaper than regular web security solutions."
"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
896,803 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
7%
Financial Services Firm
26%
Construction Company
9%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
17%
Construction Company
8%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for s...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAN...
What is your primary use case for Cisco Web Security Appliance?
The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss preve...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
Which lesser known firewall product has the best chance at unseating the market leaders?
Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...
 

Also Known As

iBoss Cloud Platform
Cisco WSA, Cisco Web Security
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
New South Wales Rural Fire Service, Caixa Seguradora
Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Find out what your peers are saying about Cisco Web Security Appliance vs. Netskope Next Gen Secure Web Gateway and other solutions. Updated: April 2026.
896,803 professionals have used our research since 2012.