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Cisco Web Security Appliance vs Netskope Next Gen Secure Web Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Web Security Appliance
Ranking in Secure Web Gateways (SWG)
20th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Netskope Next Gen Secure We...
Ranking in Secure Web Gateways (SWG)
14th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of Cisco Web Security Appliance is 2.0%, down from 2.3% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.2%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Netskope Next Gen Secure Web Gateway2.2%
Cisco Web Security Appliance2.0%
Other95.8%
Secure Web Gateways (SWG)
 

Featured Reviews

Vusa Ndlovu - PeerSpot reviewer
Security Solution Architect at a tech services company with 501-1,000 employees
Advanced protection features offer robust security while integration process presents challenges
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from either wireless or wired connections. Although implementing it as a standalone is quicker, integrating BYOD with Cisco I and FTB can be tiring. Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
BT
Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees
Granular web controls have improved user-specific access and reduced security incidents
For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is straightforward."
"Cisco Web Security Appliance has very good security benefits for any company and is easy to integrate."
"The solution is one of the best enterprise-based products in the market and is not expensive compared to others."
"Since working with the tool, we have not found any threats in our organization."
"The features I like most are the DLP functionality for web security and malware protection."
"It's very scalable; if you buy one bundle with 100 users, you can install unlimited appliances to scale horizontally and have ten appliances that can log share communications."
"The deployment process is very simple."
"Cisco regularly upgrades features for the customer's security requirements."
"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."
"The solution's CASB, DLP, and threat protection features are very good."
"The solution offers good security functionality."
"The ROI is in the security I'm getting for my users, which is also beneficial for me."
"Web filtering and DLP are good features."
"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."
"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."
 

Cons

"The reporting needs improvement."
"It should have a user-based quota, per-user quota, that can be defined on the appliance."
"Technical support needs to be improved because they take a very long time and there is no communication or notification."
"There are occasional delays in customer support but it's a minor thing."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"The tool needs to improve cloud-based decryption."
"The licensing model needs to be more flexible."
"The pricing is too high, so that could be improved."
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."
"The solution lacks a good reporting feature."
"Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."
"Netskope can only provide the high level related to threats."
"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."
"I think the accuracy could be improved."
 

Pricing and Cost Advice

"The licensing options begin with 100 users and this is a high threshold for smaller networks."
"Licensing fees are based on the number of users."
"I rate the product price a ten on a scale of one to ten, where one is low price and ten is high price."
"Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."
"This is an expensive solution."
"I rate Cisco WSA a seven out of ten since it is costly."
"I know from the manager that the price is too high and that other solutions offer the same features for less."
"The solution's cost depends on how many users you purchase. It was maybe $3 or $5 per user, which is a bit expensive."
"The price is average. Because the license is user-based, you can increase it as per the user quantity."
"The product is cheap."
"The solution's overall cost is cheaper than regular web security solutions."
"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."
"We pay a licensing fee of $10,000 on a yearly basis."
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
909,948 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
28%
Construction Company
10%
Manufacturing Company
7%
Computer Software Company
5%
Financial Services Firm
18%
Construction Company
8%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for small companies due to its pricing. Cisco has been in business for a long time, r...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from eithe...
What is your primary use case for Cisco Web Security Appliance?
The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss prevention (DLP), and advanced threat analytics. This is how I typically implement us...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datacenter and endpoint. In between you have branch office. So blending EPP and firew...
Which lesser known firewall product has the best chance at unseating the market leaders?
Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is going to change in the next semesters. In my opinion, solutions like Netskope are of...
 

Also Known As

Cisco WSA, Cisco Web Security
No data available
 

Overview

 

Sample Customers

New South Wales Rural Fire Service, Caixa Seguradora
Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Find out what your peers are saying about Cisco Web Security Appliance vs. Netskope Next Gen Secure Web Gateway and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.