We performed a comparison between Cisco Web Security Appliance and Netskope Next Gen Secure Web Gateway based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: The Cisco Web Security Appliance is the preferred choice over the Netskope Next Gen Secure Web Gateway due to its more comprehensive features, including SSL decryption, policy framing, and integration with Active Directory. Users praise the technical support for both products, but the Cisco product is considered more stable and user-friendly. The pricing structure of the Cisco product is also seen as more reasonable, with a one-time licensing fee and subscription-based options available, while the Netskope product is deemed expensive and requires the purchase of physical appliances.
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"It also has high availability."
"The most valuable feature is that we can use it as a proxy."
"The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product."
"The setup was very easy and straightforward."
"It's a scalable product."
"The most valuable feature of Cisco Web Security Appliance is the provided anti-malware functionality and URL categorization. I can block access to malicious websites. 99 percent of the cases are related to a malicious website. If I cannot browse those malicious websites, then we are 99 percent protected."
"The tool has good Umbrella DNS security."
"We've found the solution to be quite stable."
"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."
"As Netskope is a cloud-based application, it is possible to analyze and distinguish personal and enterprise instances."
"Web filtering and DLP are good features."
"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."
"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
"We can connect cloud apps and monitor them."
"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"There are certain shortcomings related to the product's management capabilities, where improvements are required. The solution needs to provide better management of the category of web pages."
"The transparent proxy is quite difficult to enforce on smartphones and tablets."
"The tool needs to improve cloud-based decryption."
"The tool needs to provide logs. They need to improve firewall threat defense."
"The reporting needs improvement."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"Setting up Cisco Web Security Appliance is highly complex and it takes about a week. We have to connect it to the Active Directory and configure all the policies for end users. It takes a long time to configure rules for our company data like port forwarding and separating the public and local components."
"As Cisco Web Security Appliance is eight years old, though it's simple to access its UI, the UI needs a little bit of updating. If it could be more interactive similar to the latest gen solutions, that would improve the product. Adding a few more integrations would also make Cisco Web Security Appliance better."
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"The solution lacks a good reporting feature."
"The solution needs to improve its on-premise detection technique."
"The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint."
"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."
"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."
"The accuracy could be improved."
"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."
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Cisco Web Security Appliance is ranked 10th in Secure Web Gateways (SWG) with 29 reviews while Netskope Next Gen Secure Web Gateway is ranked 13th in Secure Web Gateways (SWG) with 13 reviews. Cisco Web Security Appliance is rated 7.8, while Netskope Next Gen Secure Web Gateway is rated 8.8. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Netskope Next Gen Secure Web Gateway writes "Offer capability to create policy groups aligned with specific requirements for users, groups, and locations". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Skyhigh Security, whereas Netskope Next Gen Secure Web Gateway is most compared with Symantec Proxy, Fortinet FortiGate SWG, Cisco Umbrella, Prisma Access by Palo Alto Networks and FortiSASE . See our Cisco Web Security Appliance vs. Netskope Next Gen Secure Web Gateway report.
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