We performed a comparison between Cisco Web Security Appliance and Netskope Next Gen Secure Web Gateway based on real PeerSpot user reviews.Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products."
"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"It is user-friendly. It is easy to manage the solution."
"The solution is extremely stable. It has excellent performance."
"The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple."
"When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well."
"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."
"It integrates well with Cisco Email Security Appliance."
"The product is stable."
"The solution provides good web reputation and anti-malware protection."
"What we liked best about it was the ability to apply policy to either a user ID or an IP-based network."
"Great for assisting with connections to networks or apps."
"The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product."
"The deployment process is very simple."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"Web filtering and DLP are good features."
"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."
"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."
"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
"Prevents data leakage and protects data."
"We've found the solution to be quite stable."
"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."
"I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"The integration with Cisco could be better."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"It's a very new product, so it's quite immature at the moment. It can be more user friendly."
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"I would like more automation."
"As Cisco Web Security Appliance is eight years old, though it's simple to access its UI, the UI needs a little bit of updating. If it could be more interactive similar to the latest gen solutions, that would improve the product. Adding a few more integrations would also make Cisco Web Security Appliance better."
"WSA is lacking firewall features."
"It should have a user-based quota, per-user quota, that can be defined on the appliance."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"Sometimes reporting is a little bit short."
"This solution could be more secure."
"The reporting needs improvement."
"The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint."
"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."
"Netskope can only provide the high level related to threats."
"The accuracy could be improved."
"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."
"The solution lacks a good reporting feature."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.
Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.
Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.
Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.
Why use Cisco Umbrella?
Reviews from Real Users
Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.
Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”
Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”
For security, your network needs malware protection, application visibility and control, acceptable use policy controls, insightful reporting and secure mobility. Cisco offers this protection, all on a single platform: the Cisco Web Security Appliance (WSA).
Netskope’s Next Generation SWG is a cloud-based web security solution that prevents malware, detects advanced threats, filters by category, protects data, and controls app use for any user, location, device. It unifies our industry-leading CASB, SWG, and DLP into common policy controls with custom reporting and rich metadata for ad-hoc queries.
Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 11 reviews while Netskope Next Gen Secure Web Gateway is ranked 11th in Secure Web Gateways (SWG) with 7 reviews. Cisco Web Security Appliance is rated 7.8, while Netskope Next Gen Secure Web Gateway is rated 8.4. The top reviewer of Cisco Web Security Appliance writes "Flexible, robust, easy to install, and the technical support is helpful". On the other hand, the top reviewer of Netskope Next Gen Secure Web Gateway writes "Scalable with good technical support and very good data leak prevention". Cisco Web Security Appliance is most compared with Zscaler Internet Access, McAfee Web Protection, Forcepoint Secure Web Gateway, Symantec Proxy and Symantec Secure Web Gateway, whereas Netskope Next Gen Secure Web Gateway is most compared with Fortinet FortiGate SWG, Prisma Access by Palo Alto Networks, Zscaler SASE, Symantec Proxy and Cloudflare Access. See our Cisco Web Security Appliance vs. Netskope Next Gen Secure Web Gateway report.
See our list of best Secure Web Gateways (SWG) vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.