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Cisco Web Security Appliance vs Netskope Next Gen Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Cisco Web Security Appliance
Ranking in Secure Web Gateways (SWG)
19th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Netskope Next Gen Secure We...
Ranking in Secure Web Gateways (SWG)
14th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.3%, up from 2.0% compared to the previous year. The mindshare of Cisco Web Security Appliance is 1.8%, down from 2.4% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.3%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss3.3%
Netskope Next Gen Secure Web Gateway2.3%
Cisco Web Security Appliance1.8%
Other92.6%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Vusa Ndlovu - PeerSpot reviewer
Security Solution Architect at a tech services company with 501-1,000 employees
Advanced protection features offer robust security while integration process presents challenges
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from either wireless or wired connections. Although implementing it as a standalone is quicker, integrating BYOD with Cisco I and FTB can be tiring. Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
BT
Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees
Granular web controls have improved user-specific access and reduced security incidents
For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"The security aspect of the solution, particularly the malware behind it, is excellent."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Technical support is pretty sharp and very responsive."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"The most valuable feature is that we can use it as a proxy."
"The technical support is good, it is reactive, and the documentation is very specific and very useful."
"It's very scalable; if you buy one bundle with 100 users, you can install unlimited appliances to scale horizontally and have ten appliances that can log share communications."
"It operates well, however, the on-premises version is limited in terms of scaling."
"The solution offers content filtering and micro-content controls, such as regulating the types of images and their resolution."
"The most valuable feature is that we can use it as a proxy."
"The tool has good Umbrella DNS security."
"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."
"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."
"My advice for others looking into implementing the solution it is easy to use, and it is one of the best solutions on the market."
"As Netskope is a cloud-based application, it is possible to analyze and distinguish personal and enterprise instances."
"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."
"Netskope Next Gen Secure Web Gateway has positively impacted my organization by allowing us to have total control and visibility over which users access and which websites they visit."
"We can connect cloud apps and monitor them."
"The ROI is in the security I'm getting for my users, which is also beneficial for me."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"File integrity monitoring would be very advantageous as an additional feature."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"SSL decryption: We had issues with learners using apps instead of using web browsers."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"The endpoint-type solution is an area that needs some improvement."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"The one thing I don't like about Cisco is that they are very much fragmented in terms of providing the complete solution."
"The tool needs to provide logs. They need to improve firewall threat defense."
"It should have a user-based quota, per-user quota, that can be defined on the appliance."
"The pricing is too high, so that could be improved."
"Technical support needs to be improved because they take a very long time and there is no communication or notification."
"With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies."
"There are occasional delays in customer support but it's a minor thing."
"Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway."
"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."
"The solution could improve the features for Zero Trust Network Access."
"The solution lacks a good reporting feature."
"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."
"The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint."
"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"At the time, licensing fees were paid on an annual basis."
"I rate Cisco WSA a seven out of ten since it is costly."
"I know from the manager that the price is too high and that other solutions offer the same features for less."
"The licensing options begin with 100 users and this is a high threshold for smaller networks."
"There is a subscription-based license needed to use this solution."
"I rate the product price a ten on a scale of one to ten, where one is low price and ten is high price."
"The tool's licensing is yearly."
"When you compare the price of this solution to the price of FortiGate, it's high."
"The solution's overall cost is cheaper than regular web security solutions."
"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."
"The product is cheap."
"The price is average. Because the license is user-based, you can increase it as per the user quantity."
"We pay a licensing fee of $10,000 on a yearly basis."
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
894,998 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
Financial Services Firm
26%
Construction Company
9%
Manufacturing Company
7%
Computer Software Company
7%
Financial Services Firm
17%
Computer Software Company
8%
Construction Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for s...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAN...
What is your primary use case for Cisco Web Security Appliance?
The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss preve...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
Which lesser known firewall product has the best chance at unseating the market leaders?
Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...
 

Also Known As

iBoss Cloud Platform
Cisco WSA, Cisco Web Security
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
New South Wales Rural Fire Service, Caixa Seguradora
Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Find out what your peers are saying about Cisco Web Security Appliance vs. Netskope Next Gen Secure Web Gateway and other solutions. Updated: April 2026.
894,998 professionals have used our research since 2012.