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Cisco Web Security Appliance vs Netskope Next Gen Secure Web Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Web Security Appliance
Ranking in Secure Web Gateways (SWG)
20th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Netskope Next Gen Secure We...
Ranking in Secure Web Gateways (SWG)
14th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of Cisco Web Security Appliance is 2.0%, down from 2.3% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.2%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Netskope Next Gen Secure Web Gateway2.2%
Cisco Web Security Appliance2.0%
Other95.8%
Secure Web Gateways (SWG)
 

Featured Reviews

Vusa Ndlovu - PeerSpot reviewer
Security Solution Architect at a tech services company with 501-1,000 employees
Advanced protection features offer robust security while integration process presents challenges
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from either wireless or wired connections. Although implementing it as a standalone is quicker, integrating BYOD with Cisco I and FTB can be tiring. Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
BT
Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees
Granular web controls have improved user-specific access and reduced security incidents
For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is straightforward."
"This solution helps our customers with the challenges their clients face attempting to connect to their network or app."
"It also has high availability."
"Cisco Web Security Appliance can integrate with Active Directory, enabling us to manage all the end-users within AD. It's helpful for setting rules based on individual users and groups. For example, you can configure policies for inbound and outbound traffic."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"The most valuable feature is security."
"Cisco is the best in giving technical support. There is no doubt about that."
"Through my years working with Cisco, I would always recommend Cisco, any product that they provide, thanks to my years of experience."
"So far, the solution has been excellent."
"We've found the solution to be quite stable."
"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."
"The solution's CASB, DLP, and threat protection features are very good."
"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."
"Web filtering and DLP are good features."
"The solution is reliable and has high availability."
"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."
 

Cons

"WSA is lacking firewall features."
"During the setup, we had issues with updating the rules."
"The solution needs to be more user-friendly and easier to navigate."
"The support is good but slow. Generally, the response time for resolving issues is getting slower."
"As Cisco Web Security Appliance is eight years old, though it's simple to access its UI, the UI needs a little bit of updating. If it could be more interactive similar to the latest gen solutions, that would improve the product. Adding a few more integrations would also make Cisco Web Security Appliance better."
"If you're a customer with a lot of sites, then an on-prem solution like WSA is not a good option."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"There are certain shortcomings related to the product's management capabilities, where improvements are required. The solution needs to provide better management of the category of web pages."
"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."
"Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway."
"The solution needs to improve its on-premise detection technique."
"Netskope can only provide the high level related to threats."
"The solution lacks a good reporting feature."
"The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint."
"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."
"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."
 

Pricing and Cost Advice

"I rate Cisco WSA a seven out of ten since it is costly."
"The pricing is too high."
"The solution's cost depends on how many users you purchase. It was maybe $3 or $5 per user, which is a bit expensive."
"The solution has a standard license."
"I know from the manager that the price is too high and that other solutions offer the same features for less."
"I rate the product price a ten on a scale of one to ten, where one is low price and ten is high price."
"When you compare the price of this solution to the price of FortiGate, it's high."
"The tool's licensing is yearly."
"We pay a licensing fee of $10,000 on a yearly basis."
"The product is cheap."
"The solution's overall cost is cheaper than regular web security solutions."
"The price is average. Because the license is user-based, you can increase it as per the user quantity."
"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
910,005 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
28%
Construction Company
10%
Manufacturing Company
7%
Computer Software Company
5%
Financial Services Firm
18%
Construction Company
7%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for small companies due to its pricing. Cisco has been in business for a long time, r...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAND and wireless policies. The challenge arises when traffic is blocked from eithe...
What is your primary use case for Cisco Web Security Appliance?
The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss prevention (DLP), and advanced threat analytics. This is how I typically implement us...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datacenter and endpoint. In between you have branch office. So blending EPP and firew...
Which lesser known firewall product has the best chance at unseating the market leaders?
Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is going to change in the next semesters. In my opinion, solutions like Netskope are of...
 

Also Known As

Cisco WSA, Cisco Web Security
No data available
 

Overview

 

Sample Customers

New South Wales Rural Fire Service, Caixa Seguradora
Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Find out what your peers are saying about Cisco Web Security Appliance vs. Netskope Next Gen Secure Web Gateway and other solutions. Updated: August 2026.
910,005 professionals have used our research since 2012.