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Cisco Umbrella vs Cisco Web Security Appliance comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco Umbrella and Cisco Web Security Appliance based on real PeerSpot user reviews.

Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Cisco Umbrella vs. Cisco Web Security Appliance report (Updated: September 2022).
633,184 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The implementation is pretty easy.""When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well.""I haven't found any issues related to latency or any other issue.""You can manage and create policies based on a group of users. It can permit some URLs and block others.""The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple.""I like the original functionality, which allows for providing secure DNS services.""I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security.""Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."

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"Great for assisting with connections to networks or apps.""It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured.""What we liked best about it was the ability to apply policy to either a user ID or an IP-based network.""The solution provides good web reputation and anti-malware protection.""The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product.""I would recommend this solution to others.""It's a scalable product.""The initial setup is straightforward."

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Cons
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence.""It's a very new product, so it's quite immature at the moment. It can be more user friendly.""I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies.""There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task.""The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate.""If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well.""It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available.""The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."

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"Sometimes reporting is a little bit short.""I would like more automation.""The transparent proxy is quite difficult to enforce on smartphones and tablets.""It should have a user-based quota, per-user quota, that can be defined on the appliance.""The solution needs to be more user-friendly and easier to navigate.""The reporting needs improvement.""Customer support is good but could be improved.""The support for this solution could be improved. We have experienced issues with their SMARTnet support system."

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Pricing and Cost Advice
  • "I think it's worth the money."
  • "The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
  • "The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."
  • "There is a subscription cost."
  • "The price could be lower."
  • "The price is quite good."
  • "Pricing depends on the automation requirements of the organization."
  • "It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."
  • "This is an expensive solution."
  • "The solution's cost depends on how many users you purchase. It was maybe $3 or $5 per user, which is a bit expensive."
  • "At the time, licensing fees were paid on an annual basis."
  • "The licensing options begin with 100 users and this is a high threshold for smaller networks."
  • More Cisco Web Security Appliance Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources… more »
    Top Answer:It integrates well with Cisco Email Security Appliance.
    Top Answer:Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it.
    Top Answer:Sometimes reporting is a little bit short. Cisco has always put more emphasis on developing big products that are very robust security-wise, rather than focusing on developing solutions with a lot of… more »
    Ranking
    Views
    45,777
    Comparisons
    36,031
    Reviews
    42
    Average Words per Review
    761
    Rating
    8.7
    Views
    2,350
    Comparisons
    1,875
    Reviews
    9
    Average Words per Review
    522
    Rating
    7.9
    Comparisons
    Also Known As
    OpenDNS
    Cisco WSA, Cisco Web Security
    Learn More
    Overview

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    For security, your network needs malware protection, application visibility and control, acceptable use policy controls, insightful reporting and secure mobility. Cisco offers this protection, all on a single platform: the Cisco Web Security Appliance (WSA).

    Offer
    Learn more about Cisco Umbrella
    Learn more about Cisco Web Security Appliance
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    New South Wales Rural Fire Service, Caixa Seguradora
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Educational Organization9%
    Comms Service Provider9%
    Consumer Goods Company7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider16%
    Financial Services Firm8%
    Government6%
    REVIEWERS
    Financial Services Firm38%
    Comms Service Provider25%
    Government13%
    Maritime Company13%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company17%
    Government8%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise26%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise16%
    Large Enterprise64%
    REVIEWERS
    Small Business39%
    Midsize Enterprise33%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise17%
    Large Enterprise65%
    Buyer's Guide
    Cisco Umbrella vs. Cisco Web Security Appliance
    September 2022
    Find out what your peers are saying about Cisco Umbrella vs. Cisco Web Security Appliance and other solutions. Updated: September 2022.
    633,184 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 46 reviews while Cisco Web Security Appliance is ranked 8th in Secure Web Gateways (SWG) with 11 reviews. Cisco Umbrella is rated 8.8, while Cisco Web Security Appliance is rated 7.8. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Cisco Web Security Appliance writes "Flexible, robust, easy to install, and the technical support is helpful". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Infoblox Advanced DNS Protection and Cloudflare DNS, whereas Cisco Web Security Appliance is most compared with Zscaler Internet Access, McAfee Web Protection, Forcepoint Secure Web Gateway, Symantec Proxy and Fortinet FortiProxy. See our Cisco Umbrella vs. Cisco Web Security Appliance report.

    See our list of best Secure Web Gateways (SWG) vendors.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.