"What we like most is security and how easy it is to integrate with other appliances."
"When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well."
"One valuable feature is definitely its simplicity in terms of deployment. It is very easy to integrate it into the environment without any heavy lifting. Users didn't notice that we implemented it. You can start with a very low monitoring mode and start observing what Cisco Umbrella sees."
"The solution is very easy to manage. We found the initial setup, for example, to be quite simple."
"Helps block personal email accounts."
"Cisco Umbrella is absolutely stable."
"It enables us to go granular in the customization of blocking some categories on the DNS."
"I like the DNS layer security."
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"It has been easy to understand and use customization options provided by WebTitan."
"It has been easy to understand and use the customization options provided by WebTitan."
"The web content filter is the most valuable feature."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"The pricing could always be a little bit better."
"I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies."
"I'd like to see this solution more closely integrate with other products Cisco has in its portfolio."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."
"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"The documentation could always be better. That's true for any organization."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
"There were a few little glitches in the beginning when rolling out the client app that resides on laptops."
Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.
Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.
Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.
Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.
Why use Cisco Umbrella?
Reviews from Real Users
Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.
Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”
Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”
WebTitan is a powerful web filter providing protection from web based security threats and advanced web and dns filtering control to businesses around the world. WebTitan Cloud is a DNS based web filtering solution, hosted and managed by TitanHQ in our shared cloud environment. This cloud based dns web filtering solution provides complete protection from online threats such as viruses, malware, ransomware, phishing and comprehensive content filtering. WebTitan Cloud is a low maintenance solution that can be set up in five minutes to stop your users from accessing inappropriate content online. Our intelligent content categorization combines industry leading anti-virus and cloud based architecture. This makes the WebTitan Cloud DNS filter an ideal solution for organizations needing maximum protection and minimal maintenance.
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 47 reviews while TitanHQ WebTitan is ranked 3rd in Secure Web Gateways (SWG) with 13 reviews. Cisco Umbrella is rated 8.8, while TitanHQ WebTitan is rated 9.4. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of TitanHQ WebTitan writes "User-friendly, customizable, and fairly priced". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Infoblox Advanced DNS Protection and iboss, whereas TitanHQ WebTitan is most compared with Zscaler Internet Access, Forcepoint Secure Web Gateway, DNSFilter, Barracuda Web Security Gateway and Webroot DNS Protection. See our Cisco Umbrella vs. TitanHQ WebTitan report.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.