Cisco Umbrella vs TitanHQ WebTitan comparison

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Executive Summary

We performed a comparison between Cisco Umbrella and TitanHQ WebTitan based on real PeerSpot user reviews.

Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Umbrella vs. TitanHQ WebTitan Report (Updated: March 2023).
690,226 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and configure. Its remit is reasonably clearly defined. When you look at solutions like Darktrace and Carbon Black, the mission objective isn't as clearly defined. Cisco Umbrella, Sophos Central, or some of the other solutions have a more standardized approach to antivirus, which includes enhanced response from the machine learning or deep learning perspective.""The documentation is good, and we have been able to resolve any issues ourselves.""A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard.""The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management.""I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data.""The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable.""The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities.""We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products."

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"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way.""I can go in and unlock something easily if I need to. For an adult, I can reset it if something has slipped by. It's very easy to set it up and block what I need to block.""The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile.""If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for.""The web filtering is the most valuable feature. The OTG client was the determining factor.""It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail.""One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features.""Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"

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Cons
"The integration with Cisco could be better.""There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad.""The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it.""I would like to see more integrability with other products.""Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff.""If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well.""I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups.""It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."

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"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are.""One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that.""The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific.""The interface is a little dated and a little awkward at times. That's a minor problem. It's workable.""Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with.""I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work.""I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond.""There were a few little glitches in the beginning when rolling out the client app that resides on laptops."

More TitanHQ WebTitan Cons →

Pricing and Cost Advice
  • "It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
  • "Cisco Umbrella is expensive and could be cheaper."
  • "When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
  • "The licensing fee is paid on a yearly basis."
  • "In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
  • "The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
  • "We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."
  • "There are no hidden costs with Umbrella. Everything is included in the package."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
  • "We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
  • "There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
  • "The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
  • "It's very aggressively priced, which is something that we definitely like."
  • "WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
  • "For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
  • "It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
  • More TitanHQ WebTitan Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:We are very new users of the solution and are still in the exploration stages, but we are happy with the product thus far.
    Top Answer:The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to… more »
    Top Answer:I contracted the product myself and that's what I like. The billing is simple. It's on the company credit card. And by doing it myself, rather than through a reseller, I was able to develop the… more »
    Top Answer:The interface is a little dated and a little awkward at times. That's a minor problem. It's workable. And while I really liked how they set me up, by telling me not to assign it to my own email and to… more »
    Ranking
    Views
    45,415
    Comparisons
    33,621
    Reviews
    35
    Average Words per Review
    870
    Rating
    8.8
    Views
    3,055
    Comparisons
    1,256
    Reviews
    15
    Average Words per Review
    1,352
    Rating
    9.3
    Comparisons
    Also Known As
    OpenDNS
    WebTitan, WebTitan Web Filter
    Learn More
    Overview

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    TitanHQ WebTitan is a secure web gateway (SWG) tool that helps businesses control the web content that can be accessed by its employees. The solution provides complete protection from online threats such as viruses, malware, ransomware, phishing, and comprehensive content filtering. To block malicious sites, WebTitan uses a crowd-sourced approach and obtains a constant stream of URLs for analysis. In contrast to many other DNS-based systems, which only work at the domain level, WebTitan works at the path level and is capable of blocking individual web pages rather than entire domains. With the solution, you have granular control over the types of sites that can be visited by employees, and a wide range of malicious sites are also blocked, preventing malware and ransomware infections, data theft, data exfiltration, and fraud.

    TitanHQ WebTitan Features

    TitanHQ WebTitan has many valuable key features. Some of the most useful ones include:

    • URL filtering
    • Web fFiltering
    • Content filtering
    • DNS proxy
    • Cloud keys
    • Policy features
    • Intelligent content categorization
    • Reporting
    • Flexible deployment
    • User identification
    • Advanced threat intelligence
    • Full path detection
    • Scalable support
    • Monitoring via API

    TitanHQ WebTitan Benefits

    There are many benefits to implementing TitanHQ WebTitan. Some of the biggest advantages the solution offers include:

    • Low maintenance: WebTitan can be set up in five minutes to stop your users from accessing inappropriate content online.
    • Reduce IT overheads: The solution allows you to reduce IT overheads because it is a cloud-based solution that does not require any software installation.
    • Remote access: WebTitan enables you to control multiple locations from a central console which can be remotely accessed.
    • BYOD (Bring Your Own Device) protection: With TitanHQ WebTitan, you can filter multiple devices on and off site.
    • Easy policy creation: Using TitanHQ WebTitan’s user-friendly dashboard, administrators can create multiple policies and decide which policies apply to each user or group of users. This flexibility enables administrators to block malware, viruses, and inappropriate content while allowing certain sites for particular users.

    Reviews from Real Users

    TitanHQ WebTitan is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly and has good web and filtering tools.

    Stanley W., Owner/Manager at Shannon Farms, says, “All around, user-friendliness stands out. It has been easy to understand and use the customization options provided by WebTitan.”

    Michael G., President at PJM Digital Design, writes, "The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."

    PeerSpot user Michael M., Head of Infrastructure at Anglo-Eastern Ship Management Ltd, says, “We like having the ability to use the API to make calls into WebTitan. The DNS proxy is also valuable.”

    Rocky P., IT Systems Administrator at State Attorney's Office 13th Circuit, states, "Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."

    Offer
    Learn more about Cisco Umbrella
    Learn more about TitanHQ WebTitan
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
    Top Industries
    REVIEWERS
    Financial Services Firm13%
    Comms Service Provider11%
    Educational Organization7%
    Computer Software Company7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider9%
    Financial Services Firm9%
    Government6%
    REVIEWERS
    Government27%
    Healthcare Company18%
    Non Profit9%
    Wellness & Fitness Company9%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Construction Company10%
    Comms Service Provider9%
    Government7%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise24%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise63%
    REVIEWERS
    Small Business64%
    Midsize Enterprise14%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise18%
    Large Enterprise45%
    Buyer's Guide
    Cisco Umbrella vs. TitanHQ WebTitan
    March 2023
    Find out what your peers are saying about Cisco Umbrella vs. TitanHQ WebTitan and other solutions. Updated: March 2023.
    690,226 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 39 reviews while TitanHQ WebTitan is ranked 3rd in Secure Web Gateways (SWG) with 15 reviews. Cisco Umbrella is rated 8.8, while TitanHQ WebTitan is rated 9.4. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of TitanHQ WebTitan writes "Allows us to track, monitor, and control internet usage, and makes all desktops available to employees universally". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas TitanHQ WebTitan is most compared with DNSFilter, Forcepoint Secure Web Gateway, Zscaler Internet Access, Fortinet FortiGate SWG and Barracuda Web Security Gateway. See our Cisco Umbrella vs. TitanHQ WebTitan report.

    See our list of best Secure Web Gateways (SWG) vendors, best Internet Security vendors, and best Domain Name System (DNS) Security vendors.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.