Cisco Umbrella vs TitanHQ WebTitan comparison

Cisco and TitanHQ are both solutions in the Secure Web Gateways (SWG) category. Cisco is ranked #1 with an average rating of 9.2, while TitanHQ is ranked #25 with an average rating of 7.0. Cisco holds a 16.9% mindshare in WSG, compared to TitanHQ’s 1.1% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 94% of TitanHQ users who would recommend it.

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Executive SummaryUpdated on Sep 21, 2025

Cisco Umbrella and TitanHQ WebTitan are leading contenders in the realm of network security, with each offering unique benefits. Based on the features, Cisco Umbrella seems to have an edge due to its DNS-based security, providing comprehensive protection and flexibility for managing remote users, making it ideal for organizations with complex environments and a focus on security and compliance.

Features: Cisco Umbrella's key features include DNS-based security against malware and phishing, integration capabilities for diverse network management, and a strong emphasis on security compliance, fitting for educational institutions and enterprises. TitanHQ WebTitan stands out with its effective web filtering, ease of customization without endpoint software, and suitability for environments requiring granular web content control.

Room for Improvement: For Cisco Umbrella, enhancements in reporting, integration with other security tools, and the addition of IPS/IDS are areas noted for improvement. Users also suggest better data center distribution. WebTitan could improve in ease of customization, resolving occasional whitelisting issues, and enhancing customer support communication, especially regarding updates and integrations.

Ease of Deployment and Customer Service: Cisco Umbrella provides flexible deployment across cloud environments, appealing to organizations with varied needs; customer service is well-rated, though response times could improve. WebTitan, favoring on-premises and hybrid solutions, is acknowledged for straightforward deployment and reliable support, with prompt and effective responses benefiting scenarios requiring rapid implementation.

Pricing and ROI: Cisco Umbrella is often perceived as having a high price tag, though its broad security benefits justify the cost, evidenced by reduced malware incidents. WebTitan, recognized for competitive pricing, is more cost-effective for smaller organizations, providing value through its web filtering capabilities. Both products offer enhanced security and management efficiencies, with Cisco Umbrella necessitating larger investment for its extensive features.

To learn more, read our detailed Cisco Umbrella vs. TitanHQ WebTitan Report (Updated: October 2025).

Buyer's Guide

Cisco Umbrella vs. TitanHQ WebTitan

October 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of October 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.2%, up from 1.8% compared to the previous year. The mindshare of Cisco Umbrella is 16.9%, down from 19.9% compared to the previous year. The mindshare of TitanHQ WebTitan is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Market Share Distribution
Product	Market Share (%)
Cisco Umbrella	16.9%
iboss	2.2%
TitanHQ WebTitan	1.1%
Other	79.8%

Secure Web Gateways (SWG)

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

Read full review

Emilio Montoya

CTO at PROA

Ensures internet navigation safety and boosts productivity

The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

Read full review

Pusa Alexandru-Catalin

Managing Partner at Cabinet Avocat Pusa Alexandru Catalin

Provides basic email protection features but needs improvement in learning capabilities

TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"Technical support is pretty sharp and very responsive."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

More iboss pros

"The Secure Internet Gateway benefits my company because now our whole traffic goes to the Umbrella Cloud and it gets checked there, so nothing malicious is coming into our network."

"Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."

"One valuable feature is definitely its simplicity in terms of deployment. It is very easy to integrate it into the environment without any heavy lifting. Users didn't notice that we implemented it. You can start with a very low monitoring mode and start observing what Cisco Umbrella sees."

"The most valuable features for us include tenant lock, content filtering, and DLP solutions, looking for PII and information being exfiltrated."

"With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity."

"Cisco Umbrella scales incredibly with the growing needs of my organization."

"One of the great advantages of Umbrella DNS is that it's really simple to deploy. It's easy to install, the users do not notice that it's there, and it doesn't interfere with your work. The simplicity and transparency are great advantages of Cisco Umbrella."

"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."

More Cisco Umbrella pros

"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"

"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."

"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."

"I can go in and unlock something easily if I need to. For an adult, I can reset it if something has slipped by. It's very easy to set it up and block what I need to block."

"I would rate TitanHQ WebTitan as seven out of ten."

"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."

"This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not."

"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."

More TitanHQ WebTitan pros

Cons

"Sometimes, obviously, there are bugs."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"The dashboards for local use could be better."

More iboss cons

"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."

"The solution could be faster as the process is very slow."

"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."

"It would be good to have more extensions to third-party products and a client for other device types."

"Instead of creating a TAC case, it would be better if we could just call in and they could answer us immediately."

"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."

"Support for multiple domains is important to us."

"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all."

More Cisco Umbrella cons

"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."

"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."

"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."

"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."

"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."

"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."

"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."

"The technology employed by TitanHQ doesn't learn enough and is still on the basic side."

More TitanHQ WebTitan cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."

"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."

"You get what you pay for if you break the solution up into tiers."

"The pricing was marvelous."

"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."

"Pricing depends on the automation requirements of the organization."

"There are no hidden costs with Umbrella. Everything is included in the package."

"The product is pricey compared to Cisco Firepower."

More Cisco Umbrella pricing and cost advice

"The cost could be lower, though it is not currently prohibitive for larger companies."

"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."

"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."

"It's very aggressively priced, which is something that we definitely like."

"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."

"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."

"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."

"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."

More TitanHQ WebTitan pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

Government

Computer Software Company

18%

Manufacturing Company

Financial Services Firm

Healthcare Company

Computer Software Company

19%

Manufacturing Company

Comms Service Provider

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	49
Midsize Enterprise	30
Large Enterprise	51

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

See all answers

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

See all answers

What do you like most about Cisco Umbrella?

Cisco Umbrella is easy to monitor, manage, and deploy.

See all answers

What is your experience regarding pricing and costs for TitanHQ WebTitan?

The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.

See all answers

What needs improvement with TitanHQ WebTitan?

The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only m...

See all answers

What is your primary use case for TitanHQ WebTitan?

I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.

See all answers

Comparisons

Netskope vs iboss

Compared 14% of the time

Zscaler Internet Access vs iboss

Compared 13% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 13% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs iboss

Compared 8% of the time

Cloudflare One vs iboss

Compared 7% of the time

More iboss Competitors

Zscaler Internet Access vs Cisco Umbrella

Compared 17% of the time

Cisco Secure Access vs Cisco Umbrella

Compared 8% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 7% of the time

Infoblox Advanced DNS Protection vs Cisco Umbrella

Compared 6% of the time

Microsoft Defender for Cloud Apps vs Cisco Umbrella

Compared 5% of the time

More Cisco Umbrella Competitors

DNSFilter vs TitanHQ WebTitan

Compared 32% of the time

Zscaler Internet Access vs TitanHQ WebTitan

Compared 17% of the time

More TitanHQ WebTitan Competitors

Product Reports

Buyer's Guide

iboss

October 2025

Download iboss product report

Buyer's Guide

Cisco Umbrella

October 2025

Download Cisco Umbrella product report

Buyer's Guide

TitanHQ WebTitan

September 2025

Download TitanHQ WebTitan product report

Also Known As

iBoss Cloud Platform

OpenDNS

WebTitan, WebTitan Web Filter

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.

Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.

What are the key features of Cisco Umbrella?

DNS-Layer Security: Blocks malicious domains, preventing ransomware attacks.
Web Content Filtering: Allows users to manage lists for strict content control.
Seamless Integration: Blends with systems like Active Directory and Meraki.
Remote Protection: Keeps remote users safe across different locations.
Single-Pane Management: Facilitates effective monitoring and reporting.

What should users expect in reviews about Cisco Umbrella?

Threat Intelligence: Provides comprehensive malware and attack data.
Customizable Policies: Enables tailored security measures for users.
Integration Options: Works with diverse systems for holistic security.
Ease of Use: Offers a straightforward experience for administrators.
Remote Worker Security: Ensures protection outside traditional networks.

Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.

Cisco

TitanHQ WebTitan is a secure web gateway (SWG) tool that helps businesses control the web content that can be accessed by its employees. The solution provides complete protection from online threats such as viruses, malware, ransomware, phishing, and comprehensive content filtering. To block malicious sites, WebTitan uses a crowd-sourced approach and obtains a constant stream of URLs for analysis. In contrast to many other DNS-based systems, which only work at the domain level, WebTitan works at the path level and is capable of blocking individual web pages rather than entire domains. With the solution, you have granular control over the types of sites that can be visited by employees, and a wide range of malicious sites are also blocked, preventing malware and ransomware infections, data theft, data exfiltration, and fraud.

TitanHQ WebTitan Features

TitanHQ WebTitan has many valuable key features. Some of the most useful ones include:

URL filtering
Web fFiltering
Content filtering
DNS proxy
Cloud keys
Policy features
Intelligent content categorization
Reporting
Flexible deployment
User identification
Advanced threat intelligence
Full path detection
Scalable support
Monitoring via API

TitanHQ WebTitan Benefits

There are many benefits to implementing TitanHQ WebTitan. Some of the biggest advantages the solution offers include:

Low maintenance: WebTitan can be set up in five minutes to stop your users from accessing inappropriate content online.

Reduce IT overheads: The solution allows you to reduce IT overheads because it is a cloud-based solution that does not require any software installation.

Remote access: WebTitan enables you to control multiple locations from a central console which can be remotely accessed.

BYOD (Bring Your Own Device) protection: With TitanHQ WebTitan, you can filter multiple devices on and off site.

Easy policy creation: Using TitanHQ WebTitan’s user-friendly dashboard, administrators can create multiple policies and decide which policies apply to each user or group of users. This flexibility enables administrators to block malware, viruses, and inappropriate content while allowing certain sites for particular users.

Reviews from Real Users

TitanHQ WebTitan is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly and has good web and filtering tools.

Stanley W., Owner/Manager at Shannon Farms, says, “All around, user-friendliness stands out. It has been easy to understand and use the customization options provided by WebTitan.”

Michael G., President at PJM Digital Design, writes, "The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."

PeerSpot user Michael M., Head of Infrastructure at Anglo-Eastern Ship Management Ltd, says, “We like having the ability to use the API to make calls into WebTitan. The DNS proxy is also valuable.”

Rocky P., IT Systems Administrator at State Attorney's Office 13th Circuit, states, "Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."

TitanHQ

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat

Buyer's Guide

Cisco Umbrella vs. TitanHQ WebTitan

October 2025

Free Report: Cisco Umbrella vs. TitanHQ WebTitan

Find out what your peers are saying about Cisco Umbrella vs. TitanHQ WebTitan and other solutions. Updated: October 2025.

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