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TitanHQ WebTitan pros and cons

Vendor: TitanHQ
4.6 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

TitanHQ WebTitan offers excellent self-authentication methods, supporting ID and Active Directory Integration.
The web content filter is highly praised for its effectiveness and adaptability, including the ability to easily block or unblock sites.
It requires minimal oversight and administration post-deployment, allowing for efficient monitoring with email notifications.
The DNS proxy provides valuable insights regarding request origins and user behaviors, facilitating user-specific policies.
It is a fully cloud-based platform with easy integration with Active Directory, offering the option to white-label for businesses.

CONS

Small bugs exist in the real-time login environment, impacting URL blocking and allowance visibility.
Oauth1 protocol has authentication issues, complicating initial API setup.
Security measures are overly restrictive, necessitating numerous exceptions for blocked content.
WebTitan technology lacks advanced learning capabilities, remaining basic in its approach.
Search functionality and user access filters need improvements for efficiency.
 

TitanHQ WebTitan Pros review quotes

CV
System Engineer at IMMV
Jun 23, 2020
The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers.
PS
Project Manager at Ocean Solutions
Feb 9, 2021
The web content filter is the most valuable feature.
reviewer1773792 - PeerSpot reviewer
Infrastructure / Database Lead at a healthcare company with 10,001+ employees
Feb 1, 2022
It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail.
Learn what your peers think about TitanHQ WebTitan. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
KP
VP of IT at Millennium Corporate Credit Union
Mar 10, 2022
The web filtering is the most valuable feature. The OTG client was the determining factor.
DT
Library Director at Hanover Township Library
Mar 10, 2022
If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for.
RP
IT Systems Administrator at State Attorneys Office 13th Circuit
Mar 14, 2022
Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware.
reviewer1812900 - PeerSpot reviewer
Chief Information Officer at a wellness & fitness company with 11-50 employees
Mar 22, 2022
One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features.
MG
President at PJM Digital Design
Mar 31, 2022
The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly.
Michael Mok - PeerSpot reviewer
Head of Infrastructure at Anglo-Eastern Ship Management Ltd
Apr 12, 2022
The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile.
Mark Politowicz - PeerSpot reviewer
Endpoint Management Engineer at State of Idaho
Apr 12, 2022
It has been easy to understand and use customization options provided by WebTitan.
 

TitanHQ WebTitan Cons review quotes

CV
System Engineer at IMMV
Jun 23, 2020
There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases.
PS
Project Manager at Ocean Solutions
Feb 9, 2021
The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API.
reviewer1773792 - PeerSpot reviewer
Infrastructure / Database Lead at a healthcare company with 10,001+ employees
Feb 1, 2022
For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up.
Learn what your peers think about TitanHQ WebTitan. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
KP
VP of IT at Millennium Corporate Credit Union
Mar 10, 2022
Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with.
DT
Library Director at Hanover Township Library
Mar 10, 2022
One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that.
RP
IT Systems Administrator at State Attorneys Office 13th Circuit
Mar 14, 2022
I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond.
reviewer1812900 - PeerSpot reviewer
Chief Information Officer at a wellness & fitness company with 11-50 employees
Mar 22, 2022
I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are.
MG
President at PJM Digital Design
Mar 31, 2022
On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold.
Michael Mok - PeerSpot reviewer
Head of Infrastructure at Anglo-Eastern Ship Management Ltd
Apr 12, 2022
WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ.
Mark Politowicz - PeerSpot reviewer
Endpoint Management Engineer at State of Idaho
Apr 12, 2022
The documentation could always be better. That's true for any organization.