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TitanHQ WebTitan pros and cons

Vendor: TitanHQ
4.6 out of 5
Badge Leader
104 followers
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Pros & Cons summary

TitanHQ WebTitan offers robust self-authentication with various protocols and Active Directory Integration. It ensures stability and reliability, reducing internet access concerns. The real-time blacklist and whitelist management enhance web filtering, supported by a DNS proxy for detailed machine request insights. Despite low administration needs, some bugs like overly restrictive security and challenging Oauth1 authentication persist. Occasional issues with whitelisting and competition advancements suggest areas for enhancement.

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Prominent pros & cons

PROS

TitanHQ WebTitan offers excellent self-authentication methods, supporting ID and Active Directory Integration.
The web content filter is highly praised for its effectiveness and adaptability, including the ability to easily block or unblock sites.
It requires minimal oversight and administration post-deployment, allowing for efficient monitoring with email notifications.
The DNS proxy provides valuable insights regarding request origins and user behaviors, facilitating user-specific policies.
It is a fully cloud-based platform with easy integration with Active Directory, offering the option to white-label for businesses.

CONS

Small bugs exist in the real-time login environment, impacting URL blocking and allowance visibility.
Oauth1 protocol has authentication issues, complicating initial API setup.
Security measures are overly restrictive, necessitating numerous exceptions for blocked content.
WebTitan technology lacks advanced learning capabilities, remaining basic in its approach.
Search functionality and user access filters need improvements for efficiency.
 

TitanHQ WebTitan Pros review quotes

reviewer2024178 - PeerSpot reviewer
Nov 16, 2022
The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful.
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SW
Jun 12, 2022
It has been easy to understand and use the customization options provided by WebTitan.
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MG
Mar 31, 2022
The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly.
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TitanHQ WebTitan
April 2025
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JK
Jun 28, 2022
Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working.
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Mark Politowicz - PeerSpot reviewer
Apr 12, 2022
It has been easy to understand and use customization options provided by WebTitan.
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reviewer1773792 - PeerSpot reviewer
Feb 1, 2022
It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail.
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CV
Jun 23, 2020
The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers.
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Michael Mok - PeerSpot reviewer
Apr 12, 2022
The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile.
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RP
Mar 14, 2022
Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware.
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Brad Marshall - PeerSpot reviewer
Mar 22, 2022
One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features.
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Show 7 more reviews (out of 17)
 

TitanHQ WebTitan Cons review quotes

reviewer2024178 - PeerSpot reviewer
Nov 16, 2022
The interface is a little dated and a little awkward at times. That's a minor problem. It's workable.
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SW
Jun 12, 2022
I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work.
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MG
Mar 31, 2022
On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold.
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Buyer's Guide
TitanHQ WebTitan
April 2025
Free Report: TitanHQ WebTitan Reviews and More
Learn what your peers think about TitanHQ WebTitan. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
DOWNLOAD NOW
849,686 professionals have used our research since 2012.
JK
Jun 28, 2022
There were a few little glitches in the beginning when rolling out the client app that resides on laptops.
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Mark Politowicz - PeerSpot reviewer
Apr 12, 2022
The documentation could always be better. That's true for any organization.
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reviewer1773792 - PeerSpot reviewer
Feb 1, 2022
For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up.
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CV
Jun 23, 2020
There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases.
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Michael Mok - PeerSpot reviewer
Apr 12, 2022
WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ.
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RP
Mar 14, 2022
I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond.
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Brad Marshall - PeerSpot reviewer
Mar 22, 2022
I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are.
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Show 7 more reviews (out of 17)

Product Categories

Product Categories
Secure Web Gateways (SWG)
Internet Security
Web Content Filtering
Domain Name System (DNS) Security

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Product Categories
Secure Web Gateways (SWG)
Internet Security
Web Content Filtering
Domain Name System (DNS) Security

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