GM at a transportation company with 51-200 employees
Real User
Nov 16, 2022
I contracted the product myself and that's what I like. The billing is simple. It's on the company credit card. And by doing it myself, rather than through a reseller, I was able to develop the relationships.
I don't know about the cost. I usually just get the bill, and I just confirm that we use it and approve it. They go, and they pay it. I'm happy that it works. For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons.
There's someone that's been pounding me to look at his solution. He says he does the same thing for free, and I've been telling him, "Well, who do you call if you have a problem?" And he can't give me an answer. I tell people that if they can do it for free and they have got the time to actually sit back if there's a problem and spend two days trying to figure it out, then good for them. My situation is that I need a program that's fool-proof and fail-proof. My time is worth something, therefore, the price we pay for the subscription that includes somebody always improving the backend in a way that I'm not even aware of, makes everything worthwhile. It's a very minimal fee compared to the trouble we could have. There's a one-time yearly fee. We paid for it, and they never mentioned that they needed more money.
IT Systems Administrator at State Attorneys Office 13th Circuit
Real User
Mar 14, 2022
We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations.
There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with WebTitan. It has been a great solution for a very small library.
Infrastructure / Database Lead at a healthcare company with 10,001+ employees
Real User
Feb 1, 2022
The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good. It's a little bit restrictive when it comes to growth because at one stage they were selling additional blocks of 500 and you could end up paying for more than you needed. But overall, it's been fine. I can't complain, given what we get out of it and what we pay for it.
While you will have to pay for the service, you can do a free trial to test how it works. It's possible to get up to a three-year license, which is what we did. We don't mind paying in advance.
TitanHQ WebTitan is a secure web gateway (SWG) tool that helps businesses control the web content that can be accessed by its employees. The solution provides complete protection from online threats such as viruses, malware, ransomware, phishing, and comprehensive content filtering. To block malicious sites, WebTitan uses a crowd-sourced approach and obtains a constant stream of URLs for analysis. In contrast to many other DNS-based systems, which only work at the domain level, WebTitan...
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
I contracted the product myself and that's what I like. The billing is simple. It's on the company credit card. And by doing it myself, rather than through a reseller, I was able to develop the relationships.
I don't know about the cost. I usually just get the bill, and I just confirm that we use it and approve it. They go, and they pay it. I'm happy that it works. For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons.
There's someone that's been pounding me to look at his solution. He says he does the same thing for free, and I've been telling him, "Well, who do you call if you have a problem?" And he can't give me an answer. I tell people that if they can do it for free and they have got the time to actually sit back if there's a problem and spend two days trying to figure it out, then good for them. My situation is that I need a program that's fool-proof and fail-proof. My time is worth something, therefore, the price we pay for the subscription that includes somebody always improving the backend in a way that I'm not even aware of, makes everything worthwhile. It's a very minimal fee compared to the trouble we could have. There's a one-time yearly fee. We paid for it, and they never mentioned that they needed more money.
We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations.
There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with WebTitan. It has been a great solution for a very small library.
The pricing fits our needs.
The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good. It's a little bit restrictive when it comes to growth because at one stage they were selling additional blocks of 500 and you could end up paying for more than you needed. But overall, it's been fine. I can't complain, given what we get out of it and what we pay for it.
The cost could be lower, though it is not currently prohibitive for larger companies. I would suggest doing your homework with respect to pricing.
While you will have to pay for the service, you can do a free trial to test how it works. It's possible to get up to a three-year license, which is what we did. We don't mind paying in advance.