We compared Cisco Umbrella and Infoblox Advanced DNS Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Cisco Umbrella is highly regarded for its seamless integration with existing infrastructure, extensive range of security features, and ability to centrally manage security. Infoblox Advanced DNS Protection is highly regarded for its DHCP capabilities and debugging capabilities, Ansible scripts, and reporting.
Room for Improvement: Cisco Umbrella could enhance security by adding a transferring proxy feature and improving its Linux agent for Linux-based companies. Users say Infoblox Advanced DNS Protection could benefit from simplifying the dashboard display, improving API functionality, and enhancing integration with network elements.
Ease of Deployment: Based on the feedback, Cisco Umbrella has a simple and user-friendly initial setup that can be completed quickly in around 30 minutes. The setup process for Infoblox Advanced DNS Protection is considered complex but still manageable, requiring around an hour to finish.
Service and Support: Customers have praised Cisco Umbrella's support, describing it as excellent and superior to the customer service of other vendors. Opinions on Infoblox customer service varied, with some users describing it as a challenging experience.
Pricing: The cost of Cisco Umbrella differs based on the specific needs and approach of the customer, with flexible pricing and transparent charges. It is seen as reasonable and competitive by some, but a few perceive it as costly. Infoblox Advanced DNS Protection is considered a pricey solution. Infoblox offers various license types, but there might be limitations on sizing that necessitate an additional tier of license.
ROI: Cisco Umbrella has proven to be a valuable investment by addressing maintenance concerns, reducing expenses associated with hardware updates, and effectively thwarting threats. It offers enhanced visibility and aids in remediation efforts. The reported ROI of Infoblox Advanced DNS Protection is uncertain and may vary depending on the specific needs of the enterprise or carrier-grade usage.
Comparison Results: Cisco Umbrella is highly regarded for its simple setup process, seamless integration with infrastructure, and intuitive interface. It provides a comprehensive solution encompassing DNS security, secure internet gateway, and cloud firewall integration. At the same time, some users pointed to Umbrella's Linux agent support and interface as two areas that need improvement. Infoblox Advanced DNS Protection is praised for its DHCP capabilities. While the pricing for Cisco Umbrella is negotiable and considered reasonable, Infoblox Advanced DNS Protection is perceived as expensive. Infoblox users had mixed experiences with customer support, whereas Cisco customer service is generally regarded as exemplary.
"It has improved our organization from a security posture perspective. We feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related. This is a very nice feature that provides peace of mind."
"For me, it's important that I get a connection to my corporate network in a secure and fast way. This product just runs in the background and doesn't need any attention. For me, as a user, it's perfect."
"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."
"One valuable feature is definitely its simplicity in terms of deployment. It is very easy to integrate it into the environment without any heavy lifting. Users didn't notice that we implemented it. You can start with a very low monitoring mode and start observing what Cisco Umbrella sees."
"The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on."
"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."
"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"I like that Infoblox Advanced DNS Protection is one hundred percent good, performance-wise."
"It is a stable solution."
"The main advantages with Infoblox Advanced DNS Protection are the dashboards, the reporting system, and they have the GUI interface."
"Infoblox Advanced DNS Protection allows us to manage our overall addresses and IT in one location. Many companies are using this solution, it is very popular."
"The solution helps to identify and mitigate DNS attacks."
"The most valuable features of Infoblox Advanced DNS Protection are the services, DHCP, and debugging. Additionally, we can use APIs and ansible scripts."
"The most valuable feature of Infoblox Advanced DNS Protection is its performance and visibility."
"The main issue that we have is with the final steps or the full integration and getting rid of Zscaler. The company still has to fall back to Zscaler when something in Umbrella is not working as expected, such as when we enable SSL inspection. When something is not working 100%, the company is falling back to Zscaler."
"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."
"The rule-making process for blocking sites or for blocking characteristics can use some simplification."
"It would be good to have more extensions to third-party products and a client for other device types."
"There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"The service monitoring information could be simplified of this appliance and the information displayed on the dashboards could be improved. I have not found one dashboard to be perfect. For example, in Splunk, I can create a dashboard in Grafana. However, in Grafana, it takes a very long time to create them. There should be another API to do it better."
"Infoblox lacks an extensive product portfolio."
"There is a steep learning curve to be able to use Infoblox Advanced DNS Protection well."
"The price could be reduced to improve the solution."
"They should release frequent updates for its on-premises version."
"Infoblox Advanced DNS Protection could be more user-friendly because you need knowledge if you want to use it. To handle the solution, you need to be a subject matter expert, so this is one area for improvement."
"They are not supporting high query logging. They have a very limited size for the syslog, so they are usually asking for external storage, external network, and integration in order to keep the syslog. If you are considering the high volume traffic of the carrier-grade, then the syslog will hold for around five to 10 minutes. This is not enough time and it is being rotated. This is the main issue and the main limitation that we face with them that they need to work on."
More Infoblox Advanced DNS Protection Pricing and Cost Advice →
Cisco Umbrella is ranked 1st in Domain Name System (DNS) Security with 49 reviews while Infoblox Advanced DNS Protection is ranked 2nd in Domain Name System (DNS) Security with 7 reviews. Cisco Umbrella is rated 8.8, while Infoblox Advanced DNS Protection is rated 8.2. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Infoblox Advanced DNS Protection writes "Dashboards, reporting system, and GUI are good, but support and stability are bad". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Prisma Access by Palo Alto Networks and Cloudflare DNS, whereas Infoblox Advanced DNS Protection is most compared with F5 BIG-IP DNS, EfficientIP DNS Guardian, Zscaler Internet Access, Microsoft Defender for Cloud Apps and Palo Alto Networks DNS Security. See our Cisco Umbrella vs. Infoblox Advanced DNS Protection report.
See our list of best Domain Name System (DNS) Security vendors.
We monitor all Domain Name System (DNS) Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
