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Cisco Umbrella vs Infoblox Advanced DNS Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Cisco Umbrella improves security, efficiency, and cost-effectiveness with cloud access, integrating seamlessly and reducing operational costs and malware.
Sentiment score
7.3
Infoblox Advanced DNS Protection provides cost savings and operational continuity, with users confirming its value and beneficial returns.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
Chief Technology Officer at Binary Global Limited
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
Network Engineer at a tech consulting company with 501-1,000 employees
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The implementation of Infoblox DNS allows customers to reduce operational costs by managing multiple functionalities in one window, thereby reducing the need for multiple resources.
Director at Infosonik Systems Ltd
The ROI with Infoblox is very efficient for opportunities like replacing other vendors and providing advantageous points.
Security & Infra Technology Specialist at BARQ Systems
 

Customer Service

Sentiment score
7.9
Cisco Umbrella excels in support efficiency, but purchasing and real-time support integration need improvement despite good documentation.
Sentiment score
9.0
Infoblox Advanced DNS Protection is praised for efficient, responsive 24/7 support, though some report delays and challenges.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Manager Cyber Security Department at Mana
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
Director at Infosonik Systems Ltd
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Network Engineer at a tech consulting company with 501-1,000 employees
Infoblox technical support is excellent, with good experiences and strong historical support.
Security & Infra Technology Specialist at BARQ Systems
Customer support is efficient, with Infoblox providing 24/7 fast support.
Director at Infosonik Systems Ltd
 

Scalability Issues

Sentiment score
8.1
Cisco Umbrella is scalable, supporting seamless user growth and integration, making it ideal for organizations of any size.
Sentiment score
8.3
Infoblox Advanced DNS Protection is scalable, meeting diverse needs with flexibility, hardware options, and high ratings despite compatibility issues.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Network Engineer at a construction company with 1,001-5,000 employees
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Senior Network Engineer at Boys Town
Scalability is well-supported in Infoblox DNS due to the availability of both hardware and virtual options.
Director at Infosonik Systems Ltd
Infoblox is very scalable.
Security & Infra Technology Specialist at BARQ Systems
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is highly reliable, offering consistent performance and high uptime with minor glitches easily resolved.
Sentiment score
8.5
Infoblox Advanced DNS Protection is generally stable and reliable, though some users note instability with added features or high traffic.
I have not experienced any major stability issues with Cisco Umbrella.
Director at Infosonik Systems Ltd
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
Chief Technology Officer at Binary Global Limited
The stability and reliability of the Cisco Umbrella platform have been great.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Infoblox DNS is quite stable.
Director at Infosonik Systems Ltd
Even when there are performance issues, such as hardware problems, Infoblox provides strong support to resolve the issue promptly, without delays.
Security & Infra Technology Specialist at BARQ Systems
 

Room For Improvement

Cisco Umbrella struggles with integration, customization, user interface, and performance, needing improved documentation, security features, and deployment processes.
Infoblox Advanced DNS Protection faces challenges in documentation, pricing, UI complexity, integration, and requires better DNS security alerts.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Manager Cyber Security Department at Mana
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Director at Infosonik Systems Ltd
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
CTO at Next Technologies Ltd
The configuration process can be complex, which may be an area for potential improvement in terms of user-friendliness.
Director at Infosonik Systems Ltd
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare.
Security & Infra Technology Specialist at BARQ Systems
The overall pricing of Infoblox is high, particularly for the Bangladesh market, and the licensing model is challenging.
Technical Lead at a tech services company with 1-10 employees
 

Setup Cost

Enterprise buyers appreciate Cisco Umbrella's security but have mixed opinions on its pricing, citing flexibility and potential cost issues.
Infoblox Advanced DNS Protection is costly, priced around $100,000 annually, with varied licensing and no extra setup costs.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
Director at Infosonik Systems Ltd
The prices need to be lower as the current pricing is exceedingly high.
Network Solutions Architect at a financial services firm with 10,001+ employees
Licensing costs can vary depending on the number of users, sometimes costing around a hundred to one hundred fifty dollars per user.
Director at Infosonik Systems Ltd
The overall pricing is quite high, which poses a challenge when selling this product to the customer.
Technical Lead at a tech services company with 1-10 employees
The main challenge with pricing is competing with vendors like Cloudflare, which often have an advantage in costs.
Security & Infra Technology Specialist at BARQ Systems
 

Valuable Features

Cisco Umbrella features robust security, seamless deployment, granular control, enhancing hybrid work protection and compliance with ease of use.
Infoblox Advanced DNS Protection offers centralized management, advanced security, seamless maintenance, and automated features, supporting industries with high demands.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Manager Cyber Security Department at Mana
The most valuable feature of Cisco Umbrella is its DNS security.
Network Solutions Architect at a financial services firm with 10,001+ employees
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Chief Technology Officer at Binary Global Limited
They provide centralized management for DNS, DHCP, and IP address management for the DDI, along with complete visibility of the DNS flow in case of incidents, and automated responses.
Senior Cybersecurity Presales at a university with 11-50 employees
Infoblox is a DDI solution that offers more than just DNS security, providing unique protection for IT management and DSCP.
Technical Lead at a tech services company with 1-10 employees
Infoblox DNS Protection provides complete DDI solutions, allowing customers to easily manage their IP addresses and integrate them with DNSSEC and DSCP.
Director at Infosonik Systems Ltd
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
122
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (1st)
Infoblox Advanced DNS Prote...
Ranking in Domain Name System (DNS) Security
3rd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 21.6%, down from 25.4% compared to the previous year. The mindshare of Infoblox Advanced DNS Protection is 12.4%, down from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella21.6%
Infoblox Advanced DNS Protection12.4%
Other66.0%
Domain Name System (DNS) Security
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
CTO at PROA
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
Amr Shawky - PeerSpot reviewer
Security & Infra Technology Specialist at BARQ Systems
Replaces internal DNS servers effectively with strong support for network security
For users not already working with Infoblox, it is advisable to present it as a centralized integrated solution to handle DNS IPAM. Not all customers understand DNS security threats, so emphasizing its importance is crucial. On a scale of one to ten, I rate Infoblox Advanced DNS Protection as ten for the overall solution.
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
879,422 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
6%
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about Infoblox Advanced DNS Protection?
The solution's user interface is very smooth compared to other products.
What is your experience regarding pricing and costs for Infoblox Advanced DNS Protection?
The main issue with Infoblox Advanced DNS Protection is its higher price compared to other solutions.
What needs improvement with Infoblox Advanced DNS Protection?
The portal for technical knowledge for Infoblox Advanced DNS Protection needs improvement. It is not very rich and could use enhancement.
 

Also Known As

OpenDNS
Infoblox Secure DNS
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Colruyt Group, Council Rock School District, Danone, GlaxoSmithKline, The Hershey Company 
Find out what your peers are saying about Cisco Umbrella vs. Infoblox Advanced DNS Protection and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.