Cisco Umbrella and Infoblox Advanced DNS Protection are both key players in the DNS security sector, targeting organizations looking for robust protection. Cisco Umbrella seems to have an edge due to its ease of deployment and broad feature set, which are appreciated by users.
Features:Cisco Umbrella provides DNS-based protection, malware and phishing prevention, and web content filtering, making it suitable for larger organizations. Additionally, it allows customizable security settings tailored to specific needs. Infoblox Advanced DNS Protection emphasizes DNS security, IP address management, and offers automatic threat responses, which are valuable for comprehensive IT management.
Room for Improvement:Cisco Umbrella users suggest enhancements in malware detection, better integration with external threat feeds, and more detailed reporting analytics. On the other hand, Infoblox Advanced DNS Protection could improve its user interface, adapt pricing for broader applicability, and offer more comprehensive technical documentation.
Ease of Deployment and Customer Service:Cisco Umbrella is noted for its straightforward deployment across public, private, and hybrid clouds. It offers reliable customer service, though some users seek quicker response times. Infoblox Advanced DNS Protection predominantly supports on-premises setups, with strong technical support aiding high customer satisfaction despite a steeper learning curve.
Pricing and ROI:Cisco Umbrella is competitively priced within enterprise agreements, though some perceive it as costly against other options. Its ROI is often realized through reduced security incidents and optimized infrastructure. Infoblox Advanced DNS Protection has a complex licensing model and higher costs, potentially limiting its adoption, yet its comprehensive DNS protection can justify the expense for those needing robust DNS management.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
The implementation of Infoblox DNS allows customers to reduce operational costs by managing multiple functionalities in one window, thereby reducing the need for multiple resources.
The ROI with Infoblox is very efficient for opportunities like replacing other vendors and providing advantageous points.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Infoblox technical support is excellent, with good experiences and strong historical support.
Customer support is efficient, with Infoblox providing 24/7 fast support.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Scalability is well-supported in Infoblox DNS due to the availability of both hardware and virtual options.
Infoblox is very scalable.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
Infoblox DNS is quite stable.
Even when there are performance issues, such as hardware problems, Infoblox provides strong support to resolve the issue promptly, without delays.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
The configuration process can be complex, which may be an area for potential improvement in terms of user-friendliness.
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare.
The overall pricing of Infoblox is high, particularly for the Bangladesh market, and the licensing model is challenging.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
Licensing costs can vary depending on the number of users, sometimes costing around a hundred to one hundred fifty dollars per user.
The overall pricing is quite high, which poses a challenge when selling this product to the customer.
The main challenge with pricing is competing with vendors like Cloudflare, which often have an advantage in costs.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
They provide centralized management for DNS, DHCP, and IP address management for the DDI, along with complete visibility of the DNS flow in case of incidents, and automated responses.
Infoblox is a DDI solution that offers more than just DNS security, providing unique protection for IT management and DSCP.
Infoblox DNS Protection provides complete DDI solutions, allowing customers to easily manage their IP addresses and integrate them with DNSSEC and DSCP.
Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.
Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.
What are the key features of Cisco Umbrella?Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.
Infoblox Advanced DNS Protection (ADP) effectively shields you from the widest range of DNS DDoS attacks, ensuring that you can maintain service uptime for your organization. Minimizing disruptions caused by DDoS and other DNS-based attacks is a key business imperative because DNS provides mission-critical network connectivity. If your DNS is down, your business is down. With ADP you can maintain DNS integrity and stop external and internal DNS DDoS attacks that can take your business offline. ADP eliminates such threats as volumetric attacks, DNS hijacking, cache poisoning and other DNS-specific exploits. A proven solution, it ensures that your customers can always reach your website and other external systems, and it keeps your business up and running 24×7 to maintain customer trust and confidence.
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