Cisco Umbrella vs Infoblox Advanced DNS Protection comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Aug 1, 2023

We compared Cisco Umbrella and Infoblox Advanced DNS Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Cisco Umbrella is highly regarded for its seamless integration with existing infrastructure, extensive range of security features, and ability to centrally manage security. Infoblox Advanced DNS Protection is highly regarded for its DHCP capabilities and debugging capabilities, Ansible scripts, and reporting.

  • Room for Improvement: Cisco Umbrella could enhance security by adding a transferring proxy feature and improving its Linux agent for Linux-based companies. Users say Infoblox Advanced DNS Protection could benefit from simplifying the dashboard display, improving API functionality, and enhancing integration with network elements.

  • Ease of Deployment: Based on the feedback, Cisco Umbrella has a simple and user-friendly initial setup that can be completed quickly in around 30 minutes. The setup process for Infoblox Advanced DNS Protection is considered complex but still manageable, requiring around an hour to finish. 

  • Service and Support: Customers have praised Cisco Umbrella's support, describing it as excellent and superior to the customer service of other vendors. Opinions on Infoblox customer service varied, with some users describing it as a challenging experience.

  • Pricing: The cost of Cisco Umbrella differs based on the specific needs and approach of the customer, with flexible pricing and transparent charges. It is seen as reasonable and competitive by some, but a few perceive it as costly. Infoblox Advanced DNS Protection is considered a pricey solution. Infoblox offers various license types, but there might be limitations on sizing that necessitate an additional tier of license. 

  • ROI: Cisco Umbrella has proven to be a valuable investment by addressing maintenance concerns, reducing expenses associated with hardware updates, and effectively thwarting threats. It offers enhanced visibility and aids in remediation efforts. The reported ROI of Infoblox Advanced DNS Protection is uncertain and may vary depending on the specific needs of the enterprise or carrier-grade usage.

Comparison Results: Cisco Umbrella is highly regarded for its simple setup process, seamless integration with infrastructure, and intuitive interface. It provides a comprehensive solution encompassing DNS security, secure internet gateway, and cloud firewall integration. At the same time, some users pointed to Umbrella's Linux agent support and interface as two areas that need improvement. Infoblox Advanced DNS Protection is praised for its DHCP capabilities. While the pricing for Cisco Umbrella is negotiable and considered reasonable, Infoblox Advanced DNS Protection is perceived as expensive. Infoblox users had mixed experiences with customer support, whereas Cisco customer service is generally regarded as exemplary. 

To learn more, read our detailed Cisco Umbrella vs. Infoblox Advanced DNS Protection Report (Updated: September 2023).
745,775 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important.""It enables us to go granular in the customization of blocking some categories on the DNS.""I haven't needed to reboot the servers for years due to their excellent stability.""One valuable feature is definitely its simplicity in terms of deployment. It is very easy to integrate it into the environment without any heavy lifting. Users didn't notice that we implemented it. You can start with a very low monitoring mode and start observing what Cisco Umbrella sees.""The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities.""I like the DNS layer security.""It is user-friendly. It is easy to manage the solution.""The most valuable feature is its ability to detect if a URL has malware or is vulnerable."

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"The most valuable features of Infoblox Advanced DNS Protection are the services, DHCP, and debugging. Additionally, we can use APIs and ansible scripts.""The most valuable feature of Infoblox Advanced DNS Protection is its performance and visibility.""I like that Infoblox Advanced DNS Protection is one hundred percent good, performance-wise.""The main advantages with Infoblox Advanced DNS Protection are the dashboards, the reporting system, and they have the GUI interface.""Infoblox Advanced DNS Protection allows us to manage our overall addresses and IT in one location. Many companies are using this solution, it is very popular.""The solution helps to identify and mitigate DNS attacks.""It is a stable solution."

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Cons
"I feel that the application needs other characteristics that are available with other applications in the market.""The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence.""Cisco Umbrella should add some more documentation on proxies.""Although Cisco Umbrella has an excellent global network footprint, there is still room for improvement and growth in this area. Additionally, there are bandwidth limitations associated with the connectors that need to be addressed. To be a viable solution for larger offices, Cisco Umbrella must continue to expand and improve its capabilities in these areas.""I am unsure if Cisco Umbrella offers a Windows option for running the server.""There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task.""I'd like to see this solution more closely integrate with other products Cisco has in its portfolio.""I would like for their support to be faster."

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"They are not supporting high query logging. They have a very limited size for the syslog, so they are usually asking for external storage, external network, and integration in order to keep the syslog. If you are considering the high volume traffic of the carrier-grade, then the syslog will hold for around five to 10 minutes. This is not enough time and it is being rotated. This is the main issue and the main limitation that we face with them that they need to work on.""Infoblox Advanced DNS Protection could be more user-friendly because you need knowledge if you want to use it. To handle the solution, you need to be a subject matter expert, so this is one area for improvement.""Infoblox lacks an extensive product portfolio.""The service monitoring information could be simplified of this appliance and the information displayed on the dashboards could be improved. I have not found one dashboard to be perfect. For example, in Splunk, I can create a dashboard in Grafana. However, in Grafana, it takes a very long time to create them. There should be another API to do it better.""There is a steep learning curve to be able to use Infoblox Advanced DNS Protection well.""They should release frequent updates for its on-premises version.""The price could be reduced to improve the solution."

More Infoblox Advanced DNS Protection Cons →

Pricing and Cost Advice
  • "We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."
  • "There are no hidden costs with Umbrella. Everything is included in the package."
  • "There is room for improvement when it comes to the cost."
  • "The pricing is pretty fair. It's good."
  • "We have a security Enterprise Agreement with Cisco, so the pricing is good."
  • "The pricing is great and very competitive with the rest of the market."
  • "As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
  • "Its value exceeds its pricing."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "The price of Infoblox Advanced DNS Protection could be reduced, it is expensive."
  • "The solution is expensive."
  • "I am not sure about the price of the solution, but I heard it is expensive."
  • "There are no additional costs to the standard licensing price of the solution."
  • More Infoblox Advanced DNS Protection Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:The interface is well organized, so you can easily find everything. Even if you don't have much experience with Cisco, you can easily navigate the solution and find your way around. Everything has… more »
    Top Answer:The solution helps to identify and mitigate DNS attacks.
    Top Answer:There are no additional costs to the standard licensing price of the solution.
    Top Answer:Infoblox lacks an extensive product portfolio. If we go for an additional solution, scaling up and meeting a customer's requirements becomes difficult. In general, I would like a bigger product… more »
    Ranking
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    5,664
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    Average Words per Review
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    Rating
    8.9
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    Average Words per Review
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    Rating
    8.1
    Comparisons
    Also Known As
    OpenDNS
    Infoblox Secure DNS
    Learn More
    Infoblox
    Video Not Available
    Overview

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    OpenDNS is a part of Cisco providing a suite of consumer products aimed at making the internet faster, safer, and more reliable.

    Infoblox Advanced DNS Protection (ADP) effectively shields you from the widest range of DNS DDoS attacks, ensuring that you can maintain service uptime for your organization. Minimizing disruptions caused by DDoS and other DNS-based attacks is a key business imperative because DNS provides mission-critical network connectivity. If your DNS is down, your business is down. With ADP you can maintain DNS integrity and stop external and internal DNS DDoS attacks that can take your business offline. ADP eliminates such threats as volumetric attacks, DNS hijacking, cache poisoning and other DNS-specific exploits. A proven solution, it ensures that your customers can always reach your website and other external systems, and it keeps your business up and running 24×7 to maintain customer trust and confidence.

    Offer
    Learn more about Cisco Umbrella
    Learn more about Infoblox Advanced DNS Protection
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Colruyt Group, Council Rock School District, Danone, GlaxoSmithKline, The Hershey Company 
    Top Industries
    REVIEWERS
    Financial Services Firm15%
    Comms Service Provider11%
    Educational Organization8%
    Computer Software Company8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Educational Organization15%
    Financial Services Firm9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm43%
    Non Profit29%
    Retailer14%
    Comms Service Provider14%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm13%
    Government8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise23%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise25%
    Large Enterprise55%
    REVIEWERS
    Small Business36%
    Midsize Enterprise9%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise16%
    Large Enterprise65%
    Buyer's Guide
    Cisco Umbrella vs. Infoblox Advanced DNS Protection
    September 2023
    Find out what your peers are saying about Cisco Umbrella vs. Infoblox Advanced DNS Protection and other solutions. Updated: September 2023.
    745,775 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Domain Name System (DNS) Security with 51 reviews while Infoblox Advanced DNS Protection is ranked 2nd in Domain Name System (DNS) Security with 7 reviews. Cisco Umbrella is rated 8.8, while Infoblox Advanced DNS Protection is rated 8.2. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Infoblox Advanced DNS Protection writes "Dashboards, reporting system, and GUI are good, but support and stability are bad". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Prisma Access by Palo Alto Networks and Cloudflare DNS, whereas Infoblox Advanced DNS Protection is most compared with F5 BIG-IP DNS, Zscaler Internet Access, Palo Alto Networks DNS Security, EfficientIP DNS Guardian and Microsoft Defender for Cloud Apps. See our Cisco Umbrella vs. Infoblox Advanced DNS Protection report.

    See our list of best Domain Name System (DNS) Security vendors.

    We monitor all Domain Name System (DNS) Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.