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Cisco Secure Email vs Cisco Secure Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Cisco Secure Email enhances ROI with robust security, reducing disruptions and downtime from cyber threats, despite perceived high costs.
Sentiment score
7.4
Cisco Secure Endpoint enhances productivity and reduces costs by streamlining threat detection, integrating tools, and minimizing manual intervention.
 

Customer Service

Sentiment score
7.3
Cisco Secure Email support is praised for its responsiveness and expertise, though experiences can vary based on assigned engineers.
Sentiment score
6.1
Cisco Secure Endpoint support is praised for responsiveness and expertise, providing quick issue resolution and valuable user guidance.
Cisco's tech support can be hit or miss, depending on the engineer you get.
Cloud Partner & Solutions Architect at a tech vendor with 1,001-5,000 employees
The support is pretty decent, with a rating of eight out of ten.
Chief Information Security Officer at Abcl
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
Chief Technology Officer at Future Point Technologies
 

Scalability Issues

Sentiment score
7.2
Cisco Secure Email provides scalable solutions for seamless user migration and system growth, with reliable cloud service options.
Sentiment score
8.4
Cisco Secure Endpoint is scalable, integrates with SecureX for efficient management, and supports diverse industries without extra resources.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
Chief Information Security Officer at Abcl
Cisco Secure Endpoint is definitely scalable.
Chief Technology Officer at Future Point Technologies
 

Stability Issues

Sentiment score
8.0
Cisco Secure Email is praised for reliability, consistent performance, easy maintenance, and high user satisfaction with stable uptime.
Sentiment score
6.5
Cisco Secure Endpoint is highly stable, reliable, and trusted for performance, earning high ratings from users in various enterprises.
Based on my experience, the stability of Cisco Secure Email is very strong.
Systems Engineer at a non-tech company with 51-200 employees
We have not encountered any problems.
Chief Technology Officer at Future Point Technologies
 

Room For Improvement

Cisco Secure Email's high cost, complexity, poor interface, and limited integration impact usability, requiring AI and service enhancements.
Cisco Secure Endpoint requires better integration, reporting, and UI enhancements, alongside improved pricing, AI capabilities, and IoT support.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
Chief Information Security Officer at Abcl
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
Systems Engineer at a non-tech company with 51-200 employees
The forensic capabilities need enhancement, especially for deep forensic data collection.
Chief Technology Officer at Future Point Technologies
 

Setup Cost

Cisco Secure Email is priced higher, but users find its extensive features and security benefits justify the cost.
Cisco Secure Endpoint offers competitive and flexible pricing with value-rich features, despite some complexity in licensing.
Its cost is bundled with other Cisco products.
Chief Information Security Officer at Abcl
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
Systems Engineer at a non-tech company with 51-200 employees
The licensing is a mess and needs sorting out.
Cloud Partner & Solutions Architect at a tech vendor with 1,001-5,000 employees
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
Chief Technology Officer at Future Point Technologies
 

Valuable Features

Cisco Secure Email provides comprehensive threat management with advanced filtering, intuitive management, and seamless integration, enhancing email security effectively.
Cisco Secure Endpoint provides advanced security features, cross-platform support, and ease of use with strong threat intelligence and support.
It is highly effective in catching phishing and spam emails.
Systems Engineer at a non-tech company with 51-200 employees
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
Chief Information Security Officer at Abcl
It covers everything through email, like antivirus, IDS, and IPS.
Cloud Partner & Solutions Architect at a tech vendor with 1,001-5,000 employees
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
Chief Technology Officer at Future Point Technologies
 

Categories and Ranking

Cisco Secure Email
Ranking in Cisco Security Portfolio
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
62
Ranking in other categories
Email Security (5th)
Cisco Secure Endpoint
Ranking in Cisco Security Portfolio
8th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Protection Platform (EPP) (34th), Endpoint Detection and Response (EDR) (26th)
 

Mindshare comparison

As of January 2026, in the Cisco Security Portfolio category, the mindshare of Cisco Secure Email is 3.7%, up from 1.4% compared to the previous year. The mindshare of Cisco Secure Endpoint is 9.7%, down from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio Market Share Distribution
ProductMarket Share (%)
Cisco Secure Email3.7%
Cisco Secure Endpoint9.7%
Other86.6%
Cisco Security Portfolio
 

Featured Reviews

BD
Chief Information Security Officer at Abcl
Threat intelligence with fast attack detection enables comprehensive email protection
In some cases, detection is missed, leading to false positives where genuine emails are flagged as spam. This could result in users not opening genuine emails. We have highlighted this to Cisco because sometimes phishing or marketing campaigns, which are genuine, are incorrectly flagged as spam. The solution should better analyze the actual content rather than only focusing on the email header or origin.
JavedHashmi - PeerSpot reviewer
Chief Technology Officer at Future Point Technologies
Reliable threat protection is achieved while integration and analysis capabilities need refinement
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet. We haven't encountered a single breach after it's deployed. It controls USB devices and has a separate antivirus solution called Tetra, providing security even for real-time, day-zero attacks through its strong Talos threat intelligence platform.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise25
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise21
 

Questions from the Community

What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The user interface of the Email Security Gateway ( /products/security-gateway-reviews ) should be improved. It would be beneficial to have the functionality of the Email Threat Defense integrated i...
What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
 

Also Known As

Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Cisco AMP for Endpoints
 

Overview

 

Sample Customers

SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Find out what your peers are saying about Cisco Secure Email vs. Cisco Secure Endpoint and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.