

Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Within half an hour, the team person will arrive, and the issue will be resolved in an hour.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
My thoughts on the scalability level of Cisco Secure Email is nine because of the delay in making a configuration and the slowness in the console.
Cisco Secure Endpoint is definitely scalable.
Based on my experience, the stability of Cisco Secure Email is very strong.
We have not encountered any problems.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
It may take nearly an hour to get back to normal while configuring policies.
The forensic capabilities need enhancement, especially for deep forensic data collection.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
It is highly effective in catching phishing and spam emails.
The integration of Cisco AMP for Advanced Malware Protection with Cisco Secure Email has helped our organization's security posture.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
| Product | Mindshare (%) |
|---|---|
| Cisco Secure Endpoint | 8.1% |
| Cisco Secure Email | 5.8% |
| Other | 86.1% |

| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 15 |
| Large Enterprise | 21 |
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
Cisco Secure Endpoint offers robust endpoint security with real-time threat prevention and cloud-based management. It is designed for seamless integration with Cisco products, delivering comprehensive protection and ease of use.
Cisco Secure Endpoint provides real-time threat detection, analytics, and rapid response capabilities. Its ease of use, integrated features like sandboxing and Device and File Trajectory, and its incorporation with Talos make it effective for threat hunting and endpoint protection. With strong machine learning and seamless integration with other tools, it addresses threat prevention and network visibility. However, there is room for improvement in AI features, SIEM API integration, user interface simplification, and cost reduction. Enhanced dashboards, reporting, and support are also areas for potential enhancement.
What are the primary features of Cisco Secure Endpoint?In industries such as finance, healthcare, and manufacturing, Cisco Secure Endpoint is vital for maintaining endpoint security and malware protection. Organizations use it within managed security services, integrating with tools like Umbrella for DNS security. It provides visibility into malware activities and supports threat hunting for devices beyond corporate networks. Deployed on workstations, servers, and laptops, it efficiently logs and blocks malicious actions, ensuring a secure environment.
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