"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The most valuable feature is signature-based malware detection."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Microsoft Defender for Endpoint comes pre-installed in Microsoft Windows."
"We have just started to implement it. It is useful for protection from malware and ransomware."
"Technical support is good."
"Defender is a part of Windows; you just need to enable it. There is no need to install anything."
"We use Microsoft Defender for the antivirus."
"The performance of Microsoft Defender for Endpoint has been good."
"The scalability is good."
"One of the valuable features of the solution is the small updates that keep my machine relatively clean from any infections."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"I would like to see integration with Cisco Analytics."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"The GUI needs improvement, it's not good."
"The detection of viruses could be a little bit better."
"It is inexpensive but could be cheaper like anything else."
"I think Microsoft needs to improve some of the security aspects of Defender. The email part, in particular, needs to be improved in terms of security effectiveness."
"I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough."
"I want Microsoft Defender to have the ability to deal with some issues automatically, so I don't need to address that issue manually."
"It would be helpful if they included XDR features, on top of the EDR functionality."
"Microsoft Defender for Endpoint could improve by making the reporting better."
"I am not sure if I will be using this product in the future because of the price."
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Cisco Secure Endpoint is ranked 4th in Endpoint Protection for Business (EPP) with 12 reviews while Microsoft Defender for Endpoint is ranked 3rd in Endpoint Protection for Business (EPP) with 112 reviews. Cisco Secure Endpoint is rated 9.0, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of Cisco Secure Endpoint writes "We have gained more visibility into what's going on because it detects a lot of threats". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Enables ingestion of events directly into your SIEM/SOAR, but requires integration with all Defender products to work optimally". Cisco Secure Endpoint is most compared with CrowdStrike Falcon, SentinelOne, Cortex XDR by Palo Alto Networks, Carbon Black CB Defense and Kaspersky Endpoint Security for Business, whereas Microsoft Defender for Endpoint is most compared with CrowdStrike Falcon, Symantec Endpoint Security, Sophos Intercept X, Cortex XDR by Palo Alto Networks and Malwarebytes. See our Cisco Secure Endpoint vs. Microsoft Defender for Endpoint report.
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