We performed a comparison between Cisco Secure Endpoint and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"One of the features is the ability to frequently get virus signature updates."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
"What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it."
"Easy to use solution."
"All Symantec Endpoint Protection (SEP) features, such as anti-malware, zero-day attack protection, and IPS features, are valuable."
"The solution can be scaled to handle different threats."
"We are using it on 1,600 computers. All the systems and servers are protected with the Symantec solution. Our environment has an uptime of 99.9% because we never had any attack or issue related to viruses. There is zero downtime."
"The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"It could be improved in connection with artificial intelligence and IoT."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"This product has issues with the number of false positives that it reports."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"The device can be outdated. More enhancement of network and discovery would help already great features."
"Automation of tasks should be improved on SEPM. It is currently manual, and we should be able to automate installation and deployment from the client side."
"There is no local support for Symantec products in Hong Kong."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
"The solution should have more integration with other platforms."
"The technical support could be a bit better."
"Since the division of the company, we have experienced a lack of support."
"There is room for improvement in the zero-day threat detection system."
Cisco Secure Endpoint is ranked 6th in EPP (Endpoint Protection for Business) with 11 reviews while Symantec Endpoint Security is ranked 10th in EPP (Endpoint Protection for Business) with 64 reviews. Cisco Secure Endpoint is rated 8.8, while Symantec Endpoint Security is rated 7.8. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Crowdstrike Falcon Endpoint Security and XDR, SentinelOne and Fortinet FortiClient, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, Crowdstrike Falcon Endpoint Security and XDR, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security and SentinelOne. See our Cisco Secure Endpoint vs. Symantec Endpoint Security report.
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