CISO at a computer software company with 201-500 employees
Real User
Top 20
2023-04-09T08:50:00Z
Apr 9, 2023
The pricing and licensing of the security solutions of Cisco are very good in comparison with the competitors, but sometimes, it's difficult to see all the discounts and other kinds of things. So, you have to be careful, but the pricing is good.
Security Manager at a wholesaler/distributor with 10,001+ employees
Real User
Top 20
2023-04-02T12:20:00Z
Apr 2, 2023
Pricing and licensing is good. Little tweaks are required. For example, on Email Security solutions, someone can send a maximum of 200 files per day to the Sandbox for sandboxing, which is not enough for 5,000 email boxes, or more. We were forced to buy more. A little redesign on the Email Security Gateway license is required. When it comes to the tiers, like basic tier, premium, and enterprise, that's really, according to the needs of the segments. If it's a small company, it can go with a basic license, a bigger one bigger needs more requirements and can go with the premium license tiers. Those things are really very well-designed. We are more than happy with the pricing structure of Cisco.
Technical Engineer at a healthcare company with 5,001-10,000 employees
Real User
Top 20
2023-02-21T11:30:00Z
Feb 21, 2023
We had faced some license issues, but it has been improved. At the beginning of the implementation, we faced a lot of licensing issues, but now, we have EA licensing, which gives us an opportunity to grow.
Director of I.T. Services at a non-tech company with 201-500 employees
Real User
Top 20
2022-07-06T10:03:00Z
Jul 6, 2022
The pricing and licensing fees are okay. As a school, we do not have quite as much funding as a private business might. I wish that there were more of a discount available for educational uses.
Manager information security at a consumer goods company with 1,001-5,000 employees
Real User
2022-06-26T15:54:00Z
Jun 26, 2022
If I didn't have someone else taking care of the licensing, I would say that the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out. There are a lot of pieces that roll into the pricing issue. For Cisco Secure Endpoint, with our Cisco EA, the pricing seems reasonable compared to the others. But when we get to solutions like Duo and we think that with our Microsoft agreement their MFA is "free," it's not exactly free. But without our EA, Duo would cost so much more. It feels a little bit like nickel and dime sometimes, but I get it.
We use the MSP model, so we're able to pay as we go. We report usage based on the actual usage, which is very handy. The old model of Cisco doing it was dated and archaic, and that goes for most of their products. The previous way they did it, which was that you bought something upfront for a certain period, was terrible because of the actual process of updating it. It wouldn't scale down and it was very hard to scale up. When you added users to the system, it wasn't easy to then add licenses to that particular agreement. It was really difficult, in fact; difficult to the point where we stopped selling it in that model, because it was just too problematic. For example, if we had a user with 10 devices and they bought some more devices, so it went to, say, 15, getting an extra five licenses within their agreement was immensely hard. To me, the only way forward is the MSP model.
The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing. There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it.
Security Officer at a healthcare company with 51-200 employees
Real User
2020-07-08T09:01:00Z
Jul 8, 2020
We have an Enterprise Agreement with Cisco for a bunch of tools. This is one of them. The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable.
Sr Network Engineer at a real estate/law firm with 1-10 employees
Real User
2020-07-08T09:01:00Z
Jul 8, 2020
The pricing is very good and the licensing is somewhat of an honor system. We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work. Once you pay a license for a client, that's it. Everything else we talked about, the integrations and those kinds of things, is free. There's only one level of licensing too. Some products are set up so that if you pay this much you get these features and if you pay that much you get those features. Here, everything comes with one price.
Systems Architect at a consultancy with 5,001-10,000 employees
Real User
2020-06-10T08:01:00Z
Jun 10, 2020
Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc. In our case, it is a straightforward annual payment through our Enterprise Agreement.
Technical Team Lead Network & Security at Missing Piece BV
Real User
2020-06-09T07:46:00Z
Jun 9, 2020
There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization. Note: You can upgrade or increase the number licenses by just placing a new order.
The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost. This is a mature product for Cisco. They've been in this space for a while. There are a lot of competitors out there and, since we deployed AMP, we've had some of the competitors to AMP take runs at us and say, "Hey, look at our little widget. We think we're better. We catch more things at a higher hit rate." Every once in a while we'll get bored we'll take a look at one of these tools. We'll say, "Hey, pretty cool tool." And then we see the pricing and, after they perform CPR on you and resuscitate you and you get back to living, you're like, "Holy cow, that is way overpriced compared to what I'm paying for AMP." AMP is very well-priced. When I look at different solutions, I always go back and compare them to AMP. I'll tell the others, "Hey, here's what we're paying for AMP, per user. You guys can't be any more than that, because here's everything we get from AMP. You guys are only doing one thing or two things, and AMP's doing all these other things for us." AMP's pricing is the gold standard that I compare all other pricing to, from antivirus to other security tools. That's how well-priced I think AMP is.
If you talk about the commercial aspect, this solution is not the Gartner one. We have a challenge because there are other solutions which are Gartner solutions, where we have competition. So we have to justify, explain, show the value propositions and then we sell are able to sell.
I am told that we get over 100 million emails a month. This filters them down and allows only somewhere about three million emails, which is a great help.
Please share with the community what you think needs improvement with Cisco AMP for Endpoints. What are its weaknesses? What would you like to see changed in a future version?
We would like to have an API integration with a SIEM solution, because as far as I know, it currently hasn't yet been released. We are looking forward to it because it's important for us to integrate the product with a SIEM solution in order to provide our customers a good, robust solution. It needs major improvement with its ease of integration.
I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails. It would just improve the product further. I think they are working on this, the continuous improvement aspect.
It can always be cheaper.
The pricing and licensing of the security solutions of Cisco are very good in comparison with the competitors, but sometimes, it's difficult to see all the discounts and other kinds of things. So, you have to be careful, but the pricing is good.
Pricing and licensing is good. Little tweaks are required. For example, on Email Security solutions, someone can send a maximum of 200 files per day to the Sandbox for sandboxing, which is not enough for 5,000 email boxes, or more. We were forced to buy more. A little redesign on the Email Security Gateway license is required. When it comes to the tiers, like basic tier, premium, and enterprise, that's really, according to the needs of the segments. If it's a small company, it can go with a basic license, a bigger one bigger needs more requirements and can go with the premium license tiers. Those things are really very well-designed. We are more than happy with the pricing structure of Cisco.
Its price is fair for us.
We had faced some license issues, but it has been improved. At the beginning of the implementation, we faced a lot of licensing issues, but now, we have EA licensing, which gives us an opportunity to grow.
The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market.
The pricing and licensing fees are okay. As a school, we do not have quite as much funding as a private business might. I wish that there were more of a discount available for educational uses.
If I didn't have someone else taking care of the licensing, I would say that the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out. There are a lot of pieces that roll into the pricing issue. For Cisco Secure Endpoint, with our Cisco EA, the pricing seems reasonable compared to the others. But when we get to solutions like Duo and we think that with our Microsoft agreement their MFA is "free," it's not exactly free. But without our EA, Duo would cost so much more. It feels a little bit like nickel and dime sometimes, but I get it.
The price is very fair to the customer.
Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair.
The pricing was negotiated before I started, so I don't really know.
I'd advise users to book the premier license and to have access to all the features that AMp 4 Endpoints has on offer.
Licensing fees are on a yearly basis and I am happy with the pricing.
We use the MSP model, so we're able to pay as we go. We report usage based on the actual usage, which is very handy. The old model of Cisco doing it was dated and archaic, and that goes for most of their products. The previous way they did it, which was that you bought something upfront for a certain period, was terrible because of the actual process of updating it. It wouldn't scale down and it was very hard to scale up. When you added users to the system, it wasn't easy to then add licenses to that particular agreement. It was really difficult, in fact; difficult to the point where we stopped selling it in that model, because it was just too problematic. For example, if we had a user with 10 devices and they bought some more devices, so it went to, say, 15, getting an extra five licenses within their agreement was immensely hard. To me, the only way forward is the MSP model.
The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing. There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it.
We have an Enterprise Agreement with Cisco for a bunch of tools. This is one of them. The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable.
The pricing is very good and the licensing is somewhat of an honor system. We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work. Once you pay a license for a client, that's it. Everything else we talked about, the integrations and those kinds of things, is free. There's only one level of licensing too. Some products are set up so that if you pay this much you get these features and if you pay that much you get those features. Here, everything comes with one price.
Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc. In our case, it is a straightforward annual payment through our Enterprise Agreement.
There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization. Note: You can upgrade or increase the number licenses by just placing a new order.
The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost. This is a mature product for Cisco. They've been in this space for a while. There are a lot of competitors out there and, since we deployed AMP, we've had some of the competitors to AMP take runs at us and say, "Hey, look at our little widget. We think we're better. We catch more things at a higher hit rate." Every once in a while we'll get bored we'll take a look at one of these tools. We'll say, "Hey, pretty cool tool." And then we see the pricing and, after they perform CPR on you and resuscitate you and you get back to living, you're like, "Holy cow, that is way overpriced compared to what I'm paying for AMP." AMP is very well-priced. When I look at different solutions, I always go back and compare them to AMP. I'll tell the others, "Hey, here's what we're paying for AMP, per user. You guys can't be any more than that, because here's everything we get from AMP. You guys are only doing one thing or two things, and AMP's doing all these other things for us." AMP's pricing is the gold standard that I compare all other pricing to, from antivirus to other security tools. That's how well-priced I think AMP is.
The costs of 50 licenses of AMP for three years is around $9,360. There are no additional costs.
The licensing fees for this solution are paid on a yearly basis.
If you talk about the commercial aspect, this solution is not the Gartner one. We have a challenge because there are other solutions which are Gartner solutions, where we have competition. So we have to justify, explain, show the value propositions and then we sell are able to sell.
Our partner in Norway does the price negotiation.