Cisco Secure Client (including AnyConnect) vs JumpCloud comparison

Cisco and JumpCloud are both solutions in the ZTNA as a Service category. Cisco is ranked #9 with an average rating of 7.9, while JumpCloud is ranked #10 with an average rating of 8.4. Cisco holds a 4.0% mindshare in ZaaS, compared to JumpCloud’s 1.3% mindshare. Additionally, 92% of Cisco users are willing to recommend the solution, compared to 100% of JumpCloud users who would recommend it.

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Executive SummaryUpdated on Jan 18, 2026

JumpCloud and Cisco Secure Client compete in the device management and security software category. JumpCloud seems to have the upper hand in customer service and ease of deployment, while Cisco Secure Client excels in VPN features and security.

Features: JumpCloud offers robust device management, enabling remote setup and comprehensive user management via single sign-on, integrating with Microsoft 365 and Google Workspace, and supporting SAML 2.0 across systems. Cisco Secure Client features strong VPN capabilities, effective multi-factor authentication, and seamless integration options for secure remote access.

Room for Improvement: JumpCloud could enhance mobile device management, API reliability, and syncing with Microsoft 365. Its cloud storage options could also expand. Cisco Secure Client would benefit from simpler connectivity, lower resource usage, and an improved user interface. Both could advance integration features and support responsiveness.

Ease of Deployment and Customer Service: JumpCloud is known for its straightforward public cloud deployment and exceptional customer support, praised even by free-tier users. Cisco Secure Client provides extensive deployment options for on-premises and hybrid environments but may demand more technical expertise. JumpCloud's personalized customer service often receives higher acclaim.

Pricing and ROI: JumpCloud's flexible pricing tiers are generally valued, though recent changes have increased costs for those with over 10 users. It is considered to offer significant ROI through minimized management effort and enhanced identity control. Cisco Secure Client is seen as valuable for secure access solutions and offers flexible licensing, yet its costs can surpass alternatives with similar VPN features.

To learn more, read our detailed Cisco Secure Client (including AnyConnect) vs. JumpCloud Report (Updated: December 2025).

Buyer's Guide

Cisco Secure Client (including AnyConnect) vs. JumpCloud

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of January 2026, in the ZTNA as a Service category, the mindshare of iboss is 2.6%, up from 1.5% compared to the previous year. The mindshare of Cisco Secure Client (including AnyConnect) is 4.0%, up from 3.4% compared to the previous year. The mindshare of JumpCloud is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service Market Share Distribution
Product	Market Share (%)
iboss	2.6%
Cisco Secure Client (including AnyConnect)	4.0%
JumpCloud	1.3%
Other	92.1%

ZTNA as a Service

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

Read full review

AJAY SARPAL

Manager - Projects at airtel

Offers work-from-anywhere flexibility but navigates occasional proxy confusion

The analytics I downloaded from your site as a free download did not carry the information that was actually required. I was looking at the market segmentation and market share, along with some USPs which differentiated them from each other. The free download had two issues: many things were repetitive, and it was designed to not release any relevant information. Only headers were present, so I was not able to determine whether the final report would be worthwhile. I have not worked with enterprise tools that I could share feedback on for website publication. I see benefits from using Cisco Secure Client (including AnyConnect). However, I would not recommend it because future adoptions will be towards Zscaler, as SSC is a better model than VPN. On a scale of 1-10, I rate this solution a 7.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"iboss is among the few products providing inline filtering where no application is needed on the device."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"The console is cloud-based, which is something I really appreciate."

"Content filtering is the most useful feature of iboss."

More iboss pros

"The solution is quite stable."

"The VPN is the most valuable feature. In general, I like the solution and it helps me connect to my corporate site."

"Cisco AnyConnect Secure Mobility Client is good for securing our connection. It is very easy to use, I click to use it and it works."

"The solution is stable and reliable."

"The initial setup is straightforward."

"The ability to add multiple two-factor authentication options for the user to choose from when they log in has helped increase the security of our network, especially with so many people working remotely."

"Some of the main features of the solution are it has the ability to integrate with our Active Directory to allow each user to have one less password to have to remember and it has great functionality."

"The multifactor authentication enhances security posture, and integrating our internal application for authentication was easy."

More Cisco Secure Client (including AnyConnect) pros

"The solution is stable."

"A key positive impact JumpCloud has on my organization is significant time savings, and by centralizing user and device management, IT teams can reduce the time spent on manual tasks, potentially freeing up 20 to 30 percent of their time."

"JumpCloud has positively impacted my organization because we can work more efficiently by focusing on the one user portal to use the applications."

"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

"The product enables device management."

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."

"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."

More JumpCloud pros

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"To scale up, a new iboss Node Blade Chassis must be purchased."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

More iboss cons

"It should autodetect or monitor it, when I am in the office it goes to the network in the office, or when I'm not at the office, it automatically activates my VPN connection."

"Even when your internet speed is good, once you connect to the VPN the speed gets automatically reduced, which is worrisome."

"I haven't found there are any shortcomings in the product. For how I use it, it works well."

"We were going to use the Cisco AnyConnect with hardware tokens. However, right now, it's very complicated in terms of delivering the hardware token to the customer. That's why we are looking for a software token right now."

"If they could simplify connections via other machines, like Linux or Mac OS X, it would be helpful."

"The configuration from the client-side would be useful. Right now, it's not centralized. There should be a lock so that it can only be configured from one place."

"All I care about is being connected and I know that we've run into versioning issues in the past."

"The GUI needs to be upgraded."

More Cisco Secure Client (including AnyConnect) cons

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."

"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."

"For improvement, the tool should introduce more customization options."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

"It could dip into CI/CD tooling as well. That would be a very interesting part to see."

"Customer service is fairly good, and sometimes it takes a little time to hear back."

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

More JumpCloud cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The overall pricing for iboss is very competitive and transparent."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"Sometimes there is a problem with the number of licenses for the end-user. The number of concurrent users is limited due to a valid license."

"The licensing costs are reasonable."

"I would rate the pricing for the license of Cisco AnyConnect Secure Mobility Client around four to five out of ten. It's not the cheapest option, but it's also not overly expensive."

"It costs around 80,000 Indian rupees for a hundred licenses, so approximately $1,020 USD."

"We have yearly licensing and it's very affordable."

"One thing I've noticed is the price in comparison to other VPNs."

"I am using a paid version of Cisco AnyConnect Secure Mobility Client."

"It is not a free solution and the user needs to buy license."

More Cisco Secure Client (including AnyConnect) pricing and cost advice

"The solution is pretty expensive."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"JumpCloud's monthly license costs around $25 for the complete solution."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

More JumpCloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

10%

Financial Services Firm

10%

Manufacturing Company

10%

Government

Comms Service Provider

18%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	27
Midsize Enterprise	10
Large Enterprise	46

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What do you like most about Cisco AnyConnect Secure Mobility Client?

The tool is user-friendly, robust and easy to use in any environment.

See all answers

What is your experience regarding pricing and costs for Cisco AnyConnect Secure Mobility Client?

Cisco Secure Client (including AnyConnect) is somewhat expensive compared to others such as Fortinet or Palo Alto, wh...

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What needs improvement with Cisco AnyConnect Secure Mobility Client?

At times there is confusion regarding when to keep the proxy on or off, a problem faced by some users.

See all answers

What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing indicates that pricing can be considered competitive with simil...

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What needs improvement with JumpCloud?

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for ...

See all answers

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Product Reports

Buyer's Guide

iboss

January 2026

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Buyer's Guide

Cisco Secure Client (including AnyConnect)

January 2026

Cisco Secure Client (including AnyConnect) report

Download Cisco Secure Client (including AnyConnect) product report

Buyer's Guide

JumpCloud

January 2026

Download JumpCloud product report

Also Known As

iBoss Cloud Platform

Cisco AnyConnect Secure Mobility Client

Resmo

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Secure Client (including AnyConnect) delivers reliable, stable connectivity and seamless integration with Active Directory, ensuring secure remote access through a one-click VPN capability. It's lightweight, user-friendly, and supports major operating systems, enhancing remote work flexibility.

Cisco Secure Client, including AnyConnect, is designed for secure remote connectivity, offering multi-factor authentication, advanced malware protection, and automatic error diagnostics. Compatible with Windows, Mac, and Linux, it provides an intuitive setup and a clean interface. While it excels in ease of use, issues such as the outdated Linux build and the need for modern UI enhancements persist. Users also face connectivity challenges with frequent updates and high prices, alongside the need for better endpoint security and system integration. Popular for remote work, it facilitates secure access to corporate networks, allowing seamless interactions with resources like emails, documents, and applications.

What key features does Cisco Secure Client offer?

Reliable Connectivity: Provides stable, dependable VPN access with a one-click connection.
Multi-Factor Authentication: Enhances security through additional user verification steps.
Advanced Malware Protection: Safeguards against threats with proactive protection measures.
Automatic Error Diagnostics: Identifies and fixes errors promptly.
Cross-Platform Support: Compatible with Windows, Mac, and Linux for broad accessibility.

What benefits or ROI can users expect?

Increased Remote Work Efficiency: Facilitates secure, fast access to necessary resources.
Improved Network Security: Provides robust protection against external threats.
Ease of Use: Features simple setup and user-friendly interface for quick deployment.
Enhanced Data Protection: Keeps sensitive information secure through encryption and authentication.
Cost-Effectiveness: Offers a good balance of features against pricing, though further improvements could enhance value.

Cisco Secure Client is widely implemented across industries for secure remote connectivity, especially in sectors requiring constant access to servers, data centers, and research labs. It supports remote work by enabling employees in diverse fields to access internal resources efficiently, maintaining productivity and security.

Cisco

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

MST, Molina Healthcare, Ritchie Bros. Auctioneers, Arup, New South Wales Rural FireService

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Buyer's Guide

Cisco Secure Client (including AnyConnect) vs. JumpCloud

December 2025

Free Report: Cisco Secure Client (including AnyConnect) vs. JumpCloud

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