Cisco Provider Connectivity Assurance vs DX SaaS comparison

Why PeerSpot?

Cisco and Broadcom are both solutions in the Application Performance Monitoring (APM) and Observability category. Cisco is ranked #42 with an average rating of 8.0, while Broadcom is ranked #60. Cisco holds a 1.0% mindshare in APM, compared to Broadcom’s 0.8% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

Cisco Provider Connectivity...

Read 24 Cisco Provider Connectivity Assurance reviews

7,683 Views
4,149 Comparison Views

100% willing to recommend

DX SaaS

Read 3 DX SaaS reviews

3,532 Views
2,649 Comparison Views

100% willing to recommend

Cisco Provider Connectivity...

DX SaaS

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

DX SaaS and Accedian Skylight are prominent players in the advanced network performance monitoring solutions market. Accedian Skylight is preferred for its extensive feature set, while DX SaaS stands out for its ease of use and customer support.

Features: DX SaaS offers intuitive analytics, robust reporting capabilities, and easy-to-navigate dashboards. Accedian Skylight provides deep visibility, comprehensive network insights, and sophisticated diagnostic tools.

Room for Improvement: Users wish DX SaaS had better scalability, improved integration options, and more advanced customization capabilities. For Accedian Skylight, there is a need for enhanced ease of use, refining complex functionalities, and a more streamlined user interface.

Ease of Deployment and Customer Service: DX SaaS is praised for its straightforward deployment process and responsive customer support. Accedian Skylight faces criticism for its complex setup process but has equally supportive customer service.

Pricing and ROI: DX SaaS is favored for its competitive pricing and faster ROI owing to lower setup costs. Accedian Skylight, although beneficial in the long term, is seen as a more expensive investment with a slower ROI.

To learn more, read our detailed Cisco Provider Connectivity Assurance vs. DX SaaS Report (Updated: November 2026).

Buyer's Guide

Cisco Provider Connectivity Assurance vs. DX SaaS

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

42nd

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Monitoring Software (46th)

DX SaaS

Ranking in Application Performance Monitoring (APM) and Observability

60th

Average Rating

6.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (19th)

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cisco Provider Connectivity Assurance is 1.0%, up from 0.6% compared to the previous year. The mindshare of DX SaaS is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Cisco Provider Connectivity Assurance	1.0%
DX SaaS	0.8%
Other	98.2%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Pifu Lin

Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.

Addresses connectivity issues with real-time monitoring while offering good local support

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…

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JAYKRISHNA MISHRA

Technical Manager at Tech Mahindra Limited

It's highly customizable but lacks many features of available in competing solutions

DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly. They upgrade the product every 15 to 30 days, and the process isn't seamless. It's like implementing the solution all over again. We monitor around 1,000-plus applications and have more than 100,000 agents, so we require a smooth upgrade process. It's nearly impossible to stay updated on the latest version. Upgrading the Dynatrace agent is smoother. You don't need to worry about it. If the agent is on the Dynatrace server, you only need to push it. After that, you will be notified to reboot the APM or CLM. That's it. It took us three years to deploy the agent on 1,000-plus applications across 40,000-plus servers. Now, they are saying they are ending support for 7.0.49, and we need to upgrade. The path to upgrading isn't straightforward. The first process is manual, and we can push it to different servers so it is visible. What's our configuration? Who is going to do the configuration? It's not typical or practical. I don't understand how product teams don't see that. That feature is not there. We hope they add this feature to the new product called DX Platform, which consists of net apps. All those network monitoring tools will be combined into DX Platform. All the monitoring functionality is moved to DX Platform. You can't see a trend of your metrics grouped according to the last month, six months, one year, etc. The resolution is not there. I want granular visibility into data captured in the last 15 seconds. Those are essential features. I am not saying that DX lacks solid features, but they need to consider it. Some core functionality of the product is missing. We have around 50-plus requests to add previously available features in the on-premise version. That is one reason application teams are reluctant to go to DX SaaS. We are struggling to make them understand and trying to find alternatives for the existing features. We've had many discussions with the product team, telling them we need this functionality. However, they tell us it's not on their product roadmap. They are gradually adding other features, but we need our requirements to be a priority. You cannot say you will try to add those requested features that aren't on your product roadmap. There is always a catch in the product. We use around 10 tenants in production and six in the test run. First of all, there is nothing in the pane. If we are trying to see the data from an application, how do we know which tenant and application are reporting? There was a feature called Enterprise Team Center, but that functionality has been removed. All the applications are connected to the manager, which is connected to ETC. If you go to ETC, you can find the server and see your data, but that functionality was not there. Every product should have a management feature, but that is missing, and they are saying that it is not there in the roadmap. It is a basic requirement. You need to understand that. That is not there, manager, and they are saying that is not there in the roadmap as well. They have created a new tenant page temporarily. It is not there currently. It is not a required thing. There is a feature called Domain, but that concept is gone. We've struggled a lot, and what they provided in the initial migration stage is no longer working. We were delayed for two months because we didn't give them the correct input. They don't know their product. We tell them there is a problem, and they say they're fixing it. Are we their Guinea pig? You cannot treat your customers like this.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"When a remote contact complains about a slow application, we can immediately pinpoint the cause of concern."

"The response times, with the performance, are really interesting too, where you can see the packet loss."

"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."

"Performance Vision saves time diagnosing performance problems and anticipates where investment is needed by pointing to the infrastructure limitations."

"Network control when experiencing problems indicating "the network is slow"."

"It has clearly saved us money."

"The performance of Accedian Skylight is better than other vendors."

"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."

More Cisco Provider Connectivity Assurance pros

"Enterprise scalability is good and we use 3 data centers with each have its satellite or poller server to limit the network transaction as locally as possible"

"It supports numerous platforms."

"DX allows you to customize and gives you a high degree of control."

"Actionable insight is the most valuable feature."

Cons

"A lower price and more flexible versions will help the product."

"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."

"The UI interface of Accedian Skylight could improve."

"Support for more VoIP systems, Avaya, etc."

"The licensing of the virtual pollers is problematic because they are attached to the physical ESX on which they are installed."

"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."

"This solution is expensive compared to some others."

More Cisco Provider Connectivity Assurance cons

"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."

"Its good for a small or homogenous platform, but for a complex platform involving different application services, root cause identification and reading the instrument through the web can be cumbersome and not very user friendly."

"Old user interface and dashboards could be improved."

"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."

"We tell them there is a problem, and they say they're fixing it. Are we their Guinea pig? You cannot treat your customers like this."

Pricing and Cost Advice

"Pricing is a little bit expensive."

"We understand there's a significant cost difference, but have yet to investigate fully."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"The price is competitive overall, depending on the type of customer."

"The pricing is cheaper than other competing products, which is better for our budgets."

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

More Cisco Provider Connectivity Assurance pricing and cost advice

"Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Construction Company

11%

Comms Service Provider

11%

Financial Services Firm

Outsourcing Company

19%

Construction Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	6
Large Enterprise	9

No data available

Questions from the Community

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

See all answers

What is your primary use case for Accedian Skylight?

See all answers

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

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Comparisons

Dynatrace vs Cisco Provider Connectivity Assurance

Compared 5% of the time

Splunk AppDynamics vs Cisco Provider Connectivity Assurance

Compared 4% of the time

SolarWinds NPM vs Cisco Provider Connectivity Assurance

Compared 3% of the time

ThousandEyes vs Cisco Provider Connectivity Assurance

Compared 3% of the time

NETSCOUT Network & Application Observability vs Cisco Provider Connectivity Assurance

Compared 3% of the time

More Cisco Provider Connectivity Assurance Competitors

Dynatrace vs DX SaaS

Compared 8% of the time

Oracle Real User Experience Insight vs DX SaaS

Compared 7% of the time

Zabbix vs DX SaaS

Compared 7% of the time

Splunk Observability Cloud vs DX SaaS

Compared 6% of the time

Nexthink vs DX SaaS

Compared 4% of the time

More DX SaaS Competitors

Product Reports

Buyer's Guide

Cisco Provider Connectivity Assurance

November 2026

Cisco Provider Connectivity Assurance report

Download Cisco Provider Connectivity Assurance product report

Buyer's Guide

Digital Experience Monitoring (DEM)

October 2026

Download DX SaaS product report

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

CA DXI, CA Digital Experience Insights

Overview

Cisco Provider Connectivity Assurance offers a user-friendly interface with real-time monitoring and network analysis, aiding businesses in identifying connection issues and optimizing performance.

Cisco Provider Connectivity Assurance is recognized for its real-time monitoring capabilities and straightforward GUI, key in diagnosing network performance issues and managing application performance. Its bandwidth utilization and network analysis features help optimize performance. Users can program captures for comprehensive performance checks, improving application performance analysis and troubleshooting. Though high pricing and licensing challenges are noted, and there’s a demand for improved design and adaptable reporting, it remains a valuable tool for network health insights.

What Are Cisco Provider Connectivity Assurance's Most Important Features?

User-Friendly Interface: Easy navigation and straightforward setup.
Real-Time Monitoring: Quickly identifies connection issues.
Bandwidth Utilization: Optimizes network performance.
Latency, Jitter, and Throughput Display: Offers insights into network health.
Programmable Captures: Ensures comprehensive performance checks.

What Benefits and ROI Should Users Look For in Reviews?

Network Performance Diagnosis: Efficiently identifies and resolves issues.
Device Health Monitoring: Keeps a close check on network devices.
Application Performance Management: Ensures optimal functioning across deployments.
Reduced Packet Loss: Enhances overall user experience.
Bandwidth Monitoring: Aids in resource management.

Implementations of Cisco Provider Connectivity Assurance span industries from data centers to remote offices, supporting on-premise and cloud deployments. Companies leverage it to ensure network efficiency and reduce packet loss, providing vital analytics that enhance user experiences and support business operations.

Cisco

DX SaaS is a cutting-edge platform designed to streamline business operations through its advanced capabilities, optimizing performance and enhancing efficiency for tech-savvy organizations.

This powerful software offers a comprehensive suite of tools tailored to meet the demands of businesses seeking to drive digital transformation. With DX SaaS, organizations experience robust data management, seamless integration with existing infrastructures, and real-time analytics that inform strategic decisions. Its intuitive interface and scalable solutions make it ideal for various industry demands, delivering consistent and measurable outcomes.

What are the key features of DX SaaS?

Real-Time Analytics: Provides immediate insights into operational data for informed decision-making.
Scalable Architecture: Easily adapts to growing business needs without significant overhauls.
Seamless Integration: Ensures compatibility with existing IT ecosystems for smooth transitions.
Data Security: Implements rigorous protocols to protect sensitive business information.

Which benefits or ROI should users focus on in reviews?

Increased Efficiency: Reviews highlight significant improvements in workflow and productivity.
Cost Savings: Users often report reductions in operational costs after deployment.
Scalability: Noted for its ability to grow alongside businesses without disruption.
Enhanced Security: Customers appreciate robust measures ensuring data integrity.

DX SaaS is effectively implemented across diverse industries such as finance, healthcare, and retail. In finance, it helps with compliance and risk management, while healthcare sectors use it to improve patient data handling and streamline operations. Retailers benefit from enhanced inventory management and customer insights, demonstrating its versatility and thoughtful engineering.

Broadcom

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

CNN

Buyer's Guide

Cisco Provider Connectivity Assurance vs. DX SaaS

November 2026

Free Report: Cisco Provider Connectivity Assurance vs. DX SaaS

Find out what your peers are saying about Cisco Provider Connectivity Assurance vs. DX SaaS and other solutions. Updated: November 2026.

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