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Cisco Provider Connectivity Assurance vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Provider Connectivity...
Ranking in Network Monitoring Software
46th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (42nd)
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
35
Ranking in other categories
Cloud Monitoring Software (8th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Cisco Provider Connectivity Assurance is 0.8%, up from 0.8% compared to the previous year. The mindshare of ThousandEyes is 1.6%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.6%
Cisco Provider Connectivity Assurance0.8%
Other97.6%
Network Monitoring Software
 

Featured Reviews

Pifu Lin - PeerSpot reviewer
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
Addresses connectivity issues with real-time monitoring while offering good local support
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…
Siddumanisria Mindi - PeerSpot reviewer
Network engineer at a tech vendor with 10,001+ employees
Monitoring has transformed internet visibility and speeds up resolving external service issues
ThousandEyes needs to specify unit consumption forecasting or scaling testing and deeper app analytics. It needs deeper out-of-the-box Layer 7 code or database-level insights. Additionally, it should unify the GUI with broader Cisco platforms and flatten the learning curve, adding better correlation with local laptop system metrics such as endpoint depth, CPU, RAM, or processes. ThousandEyes isn't designed to be a full-blown SNMP monitoring tool for on-premises infrastructure. While it tracks network paths effectively, it doesn't provide deep local device telemetry such as switch port buffer utilization, fan status, or power supply health. For full internal device monitoring, you'll still need to pair it with traditional tools such as SolarWinds or Cisco Catalyst Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like this product because it is easy to use and it allows us to have a realistic vision of what is going on at the heart of our network."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"Customer Service: Very good. Technical Support: Excellent and responsive."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"The advice I would give to those looking into using ThousandEyes is about the possibilities it offers to the operations teams, as ThousandEyes is an extremely powerful solution that makes operations able to detect issues effectively."
"The historical timeline feature is what I appreciate most about ThousandEyes because when people report that something occurs at a specific time of day, I can set up a test and capture the issue in action."
"I think the analysis service that Cisco provides is extremely valuable."
"The features I like the most about ThousandEyes are the visualizations that let you see how the call flow went and how many hops it took and everything."
"Overall, I would rate ThousandEyes nine out of ten."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"For me, all the features are great and make ThousandEyes stand out among other observability products."
"The most valuable features are integration and ease of use."
 

Cons

"The Accedian Skylight user interface still has room for improvement."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"The licensing of the virtual pollers is problematic because they are attached to the physical ESX on which they are installed."
"So scalability, at the moment, is pretty bad for us now, because our modus operandi have totally shifted."
"A lower price and more flexible versions will help the product."
"This solution is expensive compared to some others."
"We have encountered problems with the license that is connected to the hypervisor on which the virtual appliance is deployed."
"One improvement I would suggest is regarding the login part, as I have not seen if SSO login integration is available in ThousandEyes."
"It would be nice if the solution covered other areas like server monitoring."
"There is room for improvement in terms of customization and user-friendliness."
"Presently, it lacks the ability to integrate with other Cisco products."
"It might be practical to extend monitoring capabilities to include network devices"
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"The tool does not provide features for application-level monitoring."
 

Pricing and Cost Advice

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."
"We understand there's a significant cost difference, but have yet to investigate fully."
"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."
"The pricing is cheaper than other competing products, which is better for our budgets."
"Pricing is a little bit expensive."
"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."
"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."
"It provides value and the cost is not huge."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution is cheap."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution costs several thousand dollars per year."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
11%
Comms Service Provider
11%
Financial Services Firm
8%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise9
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise25
 

Questions from the Community

What needs improvement with Accedian Skylight?
Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.
What is your primary use case for Accedian Skylight?
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
I believe ThousandEyes is working perfectly, but I feel that with more AI integration, it could flag issues with more detailed error information, which would help support engineers immediately pinp...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is that it checks our product website, and if it flags that it is unable to log in, it checks for all the components from all the agents, which are from different ...
 

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
No data available
 

Overview

 

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Cisco Provider Connectivity Assurance vs. ThousandEyes and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.