Avada Software Infrared360 and DX SaaS are both competitive solutions in the IT management market. DX SaaS appears to have the upper hand due to its advanced features and positive user reviews.
Features: Avada Software Infrared360 offers centralized management, real-time monitoring, and extensive reporting capabilities. DX SaaS provides automation, scalability, and integration flexibility that cater to users needing robust and adaptable solutions.
Room for Improvement: Users suggest that Avada Software Infrared360 could benefit from a more intuitive design, better documentation, and enhanced user training materials. For DX SaaS, users recommend improving response times, expanding customer support availability, and enhancing user interface customization.
Ease of Deployment and Customer Service: Avada Software Infrared360 is known for its straightforward deployment and responsive customer service. DX SaaS, while slightly more complex to deploy due to its features, offers strong customer support which helps mitigate initial challenges.
Pricing and ROI: Avada Software Infrared360 is perceived as cost-effective with a faster ROI, attracting budget-conscious users. DX SaaS, although more expensive, is considered worth the investment for its extensive feature set and long-term benefits.
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
Dx SaaS is a solution whose goal is to ensure that businesses and organizations can monitor and manage the way that users experience their applications. This solution contains many powerful tools that are designed to give administrators the maximum amount of control over the experiences that clients have when employing their applications. Organizations and businesses can rest easily and ensure that the product they put out into the world is always being watched for potential issues that will be resolved proactively and quietly.
Dx SaaS Benefits
Some of the benefits that come from using Dx SaaS include:
Dx SaaS Features
When users choose to employ the DX SaaS solution, they gain access to many different capabilities. These features include:
Reviews from Real Users
The DX SaaS solution enables companies and organizations to take charge of the digital experiences that their customers receive. It is designed in a way that empowers these companies to truly monitor their applications and maintain a positive user experience. DX SaaS recognizes that applications can be run on any number of platforms. As a result, solutions that monitor and analyze applications need to be capable of handling a wide variety of platforms. This is one of the considerations that the solution’s designers made integral to its design.
Administrators can leverage DX SaaS to spot potential issues before they can become problems for the users of their applications. DX SaaS has metrics that can provide application administrators with important insights. Patterns and areas where trouble can arise are immediately exposed so that administrators can take the steps that are necessary for the applications to run smoothly.
A consultant at a technical services company writes, “It supports numerous platforms.” Furthermore, they add, “The CA APM blaming metrics are quite useful in identifying a potential issue.”
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